Nubattery Reviews 

473
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally competitive prices, the consistently high product quality, and the remarkably fast shipping times that make online shopping completely straightforward. Many consumers note that all ordered batteries arrive safely packaged in individual protective cases and work reliably for their various electronic devices. However, some people mentioned delivery issues caused by external couriers or postal carriers failing to complete shipments smoothly as originally expected. Despite these rare logistics hiccups, buyers appreciated when customer support teams quickly stepped in to resolve unexpected shipping problems by sending prompt replacements.

What people talk about most

Product

People report high satisfaction with the authentic and top quality batteries, noting that the products are... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Quality

Users describe positive interactions with quality, noting that the batteries are authentic, highly... See more

Price

Customers had positive experiences with price, frequently highlighting fair costs, cheaper alternatives to... See more

Service

Reviewers mention positive feedback about service, consistently expressing satisfaction with the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed some unprotected flat top 18650s (Zebralight H604d). There's so much scam merchandise around - where to look for bona fide (i.e. safe) lithium-ion batteries? Nubattery popped up on the... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, well packaged, all arrived perfectly. I only buy 18650 and larger LiOn batterys from suppliers who sell the real thing, unlike the gamble on Amazon or eBay. I'll be using these guys... See more

Company replied

Rated 5 out of 5 stars

Unfortunately there was an issue with my delivery. The courier didn't fulfill the next day option. I sent an email to Nu Battery and Ollie replied to give me a refund of the shipping costs. Great cust... See more

Company replied

Rated 5 out of 5 stars

Been a vaping battery user for many years, the best for 18650 was fogstar, they now moving away from single cells, and they suggested Nubattery. Made first order today, and put in two orders. Nub... See more

Company replied


Company details

  1. Battery Store

Written by the company

UK based Lithium Ion Battery Retailer Fully compliant, genuine and traceable batteries, ideal for individuals or resellers such as vape shops and distributors. Our industry leading packaging solutions ensure customers have a robust storage case and relevant safety advice available at point of sale, and beyond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

473 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(473)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Why would I ever go anywhere else?

I don't normally bother leaving reviews because I cant be bothered and don't trust them, but I had to make an exception here. I needed 4 x Samsung 50S - 21700 Batteries for a Raspberry Pi5 UPS project.
As a 1st time buyer with a service as professional & slick as this, why would I ever go anywhere else?
PS: Recommended by ChatGPT would you believe!

June 18, 2025
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Great service

Good info on website. Reasonably priced and delivery fees also OK. Ordering through the website was straightforward. Delivery was prompt and packaging was excellent. Great service all round.

May 28, 2025
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Googled for supplier of Samsung 18650…

Googled for supplier of Samsung 18650 22Amp batteries and this Company came up.
Found it very easy to order on their website.. communication was excellent... Shipping cost very reasonable... And batteries arrived just 2 working days after.. Product as described and working well after installation...
Happy Bunny... so would highly recommend this Company.

May 31, 2025
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Found these people through a search…

Found these people through a search engine, ordered some cells for a project. The updates I received were good, and the cells arrived in perfect condition. They were exactly what I ordered and well packaged. Wouldn’t hesitate to use these people again on my next project.

May 26, 2025
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Great product and great service

Great product and arrived super fast and well protected in the package.faultless service I wouldn’t hesitate to use this business again 10/10 from me

April 26, 2025
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Great service

Battery arrived on time and fixed the problem. My favourite solar lights now work perfectly again.

April 24, 2025
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Good quality batteries

Good quality batteries delivered quickly. Good to have pre-tagged cells as an option for those of us without a spot welder!

April 30, 2025
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Excellent company and products!

Excellent company to deal with. Well packed and fast despatch. I thought (wrongly) that I had an issue with my order but was given great advice which solved the problem. Would highly recommend Nu Battery!
⭐⭐⭐⭐⭐

April 27, 2025
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Outstanding customer service.

Recieved my order yesterday which had two batteries missing left a message via website late last night. Was called this morning missing batteries are on the way. No fuss no drama just excellent customer service.

May 7, 2025
Unprompted review
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Reply from Nubattery

Thank you :)

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