Needed some unprotected flat top 18650s (Zebralight H604d). There's so much scam merchandise around - where to look for bona fide (i.e. safe) lithium-ion batteries? Nubattery popped up on the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast delivery, well packaged, all arrived perfectly. I only buy 18650 and larger LiOn batterys from suppliers who sell the real thing, unlike the gamble on Amazon or eBay. I'll be using these guys... See more
Company replied
Unfortunately there was an issue with my delivery. The courier didn't fulfill the next day option. I sent an email to Nu Battery and Ollie replied to give me a refund of the shipping costs. Great cust... See more
Company replied
Been a vaping battery user for many years, the best for 18650 was fogstar, they now moving away from single cells, and they suggested Nubattery. Made first order today, and put in two orders. Nub... See more
Company replied
Company details
Written by the company
UK based Lithium Ion Battery Retailer Fully compliant, genuine and traceable batteries, ideal for individuals or resellers such as vape shops and distributors. Our industry leading packaging solutions ensure customers have a robust storage case and relevant safety advice available at point of sale, and beyond.
Contact info
Unit 21, Granary Court, Alton Road, RG29 1RP, Hook, United Kingdom
- 01252 977077
- hello@nubattery.co.uk
- nubattery.co.uk
4.9
Excellent
473 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Nubattery
Thank you :)
Reply from Nubattery
Thank you :)
Reply from Nubattery
Thank you :)
Reply from Nubattery
Thank you :)
Reply from Nubattery
Thank you :)
Simple and honest
Simple, no nonsense transaction, plenty of product information.
Delivery and packaging done well, nothing to complain about.
July 27, 2025
Average experience and slow postage
July 26, 2025
Reply from Nubattery
Hi Simon,
Sorry to hear you thought of your experiance as pretty average.
Order placed on a saturday evening, shipped on a Monday morning and delivered 3 days later (2-3 day shipping service selected).
We do offer faster next day delivery options at the checkout, if required.
Looking forward to being above average next time.
Cheers,
Nu Battery
Battery pack
Looks good quality batteries not had time to test them yet delivery fast and smooth
July 26, 2025
Reply from Nubattery
Thank you :)
Reply from Nubattery
Thank you :)
I had a problem with one battery
I had a problem with one battery, out of five I purchased. After emailing the company explaing the problem (and providing photographs) I had responses from Ollie within a couple of hours. I'm extremely satisfied that it was a one-off problem and he explained that their own investigation had identified the reason for the failure, would send me a replacement (it arrived first class post the next day), and put procedures in place to prevent it happening to other customers (even though that was very unlikely to happen). Excellent customer service. I'll be using them again next time I need some batteries and would certainly recommend them to others
July 15, 2025
Unprompted review
Reply from Nubattery
Thank you :)
Prompt attention
Prompt attention, even when the incorrect battery was sent. However, a return envelope was not included when the correct one was sent.
June 27, 2025
Reply from Nubattery
Thank you :)
Reply from Nubattery
Thank you :)
Top notch batteries, and excellent service
Nubattery are by far, the best battery retailers on the market. Their batteries are always fresh, and hold their capacity, and they are always delivered quickly, and without any fuss. I would highly recommend Nubattery to anyone. There are too many bad actors these days, but Nubattery are the best! Keep up the good work, guys!
January 29, 2025
Reply from Nubattery
Thank you :)
Battery was very quickly dispatched
Battery was very quickly dispatched. And securely packaged.
July 1, 2025
Reply from Nubattery
Thank you :)
Fast and all seem good
Arrived fast, all batteries are at exactly 3.55v. Well packaged and zero damage. I haven't put them to use in a project yet as the other parts haven't arrived but these look great.
June 29, 2025
Reply from Nubattery
Thank you :)
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