Oliver Reilly Estate Agents Reviews 

142
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, determination, and helpfulness, making the process smooth and stress-free. Many highlight the excellent service, noting that the team goes above and beyond to provide unwavering support and keep them informed throughout. Reviewers appreciate the exceptional customer service, with staff being readily available, responsive, and providing clear, straightforward advice without making anyone feel unintelligent for asking questions. People also commend the team's efficiency, knowledge, and ability to calm doubts, ensuring a positive experience from start to finish.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professional and caring approach... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness and knowledge of agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buying and selling new homes is never easy, but Oliver and his team have done everything they could to make it as smooth as possible. Following Oliver's initial visit, and speedy sale, my main contac... See more

Rated 5 out of 5 stars

We recently sold our house through Oliver Reilly estate agents. This can be a very stressful time but Oliver and his team were excellent in keeping us fully informed throughout. Oliver himself always... See more

Rated 5 out of 5 stars

Our son recommended Oliver to us having had experience in buying and selling property with him. We found his recommendation justified. Oliver and his team, for us it was Melody and Vicki, were always... See more

Rated 5 out of 5 stars

When is a first time buyer not a first time buyer? Answer: when they declare at the point of ready to exchange, your “first time buyer” has a house to sell (back to their housing association). Sara... See more


Company details

  1. Real Estate Agents

Written by the company

We have a strong passion for property and a desire to deliver excellent customer service. Covering all aspects of residential property sales, we promote our properties to the widest possible audience, with eye-catching and creative marketing, whilst also entrusting out traditional beliefs of offering a High Street location. We pride ourselves on regular effective communication and aim to deliver results in a timely fashion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

142 reviews

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No recent history of asking for reviews

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4.8

All reviews

(142)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

A* professional

Oliver maintained an impressive flow of potential buyers only days after our initial consultation meet. He does exactly what he agrees and promises to do. House sold stress free.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Oliver Reilly Estate Agents

I recently sold my property with Oliver Reilly Estate Agents, and I couldn't be more impressed. From start to finish, Oliver and his team exhibited top-notch professionalism, extensive market knowledge, and exceptional customer service.

Oliver's deep understanding of the local market trends is unparalleled, his ability to provide accurate valuations and advice made the entire process seamless and stress-free. Approaching the marketing strategy with open engagement throughout, from high-quality photographs and brochure to online listings, he ensured the property received maximum exposure. Throughout the whole sale process the team at Oliver Reilly demonstrated high standards and integrity, which is key when entrusting someone to sell your property; the team genuinely care about their clients.
They took the time to understand my needs and preferences, providing a personalised experience that exceeded my expectations. This provided confidence and trust, especially during a turbulent housing market this year.
Ultimately, their hard work and dedication paid off, the negotiation and sale process was handled with skill and expertise, ensuring that we achieved the best possible outcome.

Oliver Reilly Estate Agents go above and beyond to ensure their clients receive the best possible service. With their expertise, dedication, and client-focused approach, I would highly recommend Oliver and the team to anyone looking to buy or sell property.

Thank you again to Oliver, Mel, Debra and the growing team there for supporting me through this process.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Sold recently with Oliver Rilley

After over a year of attempting to sell a property with different agents I approached Oliver. The property in question was outside his usual area but he was keen and enthusiastic to give it a go. All I can say is I whish I'd of approached him sooner. The property completed sale on November 15th 2024 after only being on the market with him for around 6 weeks. He went above and beyond to secure a sale, dealing with all viewings although the property was an hour round trip for him.
Oliver gave excellent recommendation on how best to market the property to achieve the best price. I would suggest anyone struggling to sell speak to Oliver, his sale technique is excellent. After only 6 weeks of marketing he and his excellent team made more viewing numbers than two other agents had achieved between them in over a year. They also achieved more offers on the table.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Sold recently through Oliver Reilly…

Sold recently through Oliver Reilly Estate Agents - Oliver, Mel, and Owen all brilliant. Mel must have spent tens of hours on the phone to us overall through not fault of theirs but she was always great. The sale was more trouble than anticipated with a buyer pulling out but was never any trouble for them, highly recommend.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Whenever I have spoken to Oliver Reilly's I've always received excellent service! The staff are polite and professional, and are happy to answer any questions.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Professionalism and Customer Service

I cannot rate Oliver Reilly high enough, I would give him 10 stars if I could. Both Oliver and Mel worked tirelessly to market my property. Oliver put himself out to be at the property on a specific day and time, which was convenient for us to value the property and following that, viewings were arranged by Oliver and Mel with precision and a sale was achieved almost immediately. Oliver and Mel were both extremely professional, friendly and caring at all times. The sale was emotionally difficult for me and they handled everything for me so well so as not to involve me directly in the process. They kept me completely updated and they were extremely proactive. Even Oliver’s dad played a part. The whole team are amazing and I cannot recommend them highly enough. If you’re looking to sell your property, Oliver Reilly is the place to go, you won’t be disappointed. Excellent customer service and professionalism at its best. A huge thank you to you all from an extremely grateful and satisfied client.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Honest sound advice from an expert

We first met Oliver over 6 years ago when we wanted to re-locate from Stockport. He was working for a local agent, we had already sold and were getting desperate for a property in Newark, Oliver and his colleagues managed to find the perfect house and the day was saved. Now after 6 years we decided to move nearer to Newark centre and as Oliver had now opened his own agency the choice was obvious and we placed our property with him. Oliver has changed the face of estate agents in Newark with his keen charges, punchy descriptions, attention to detail and outstanding personnel service. As a new and independent agent he is a breath of fresh air and does fit into any stereotype of the industry. Situated right in the town centre Oliver has extensive knowledge of the Newark and the wider area and although the office is decorated with artefacts from yesteryear Oliver has his finger on the pulse and all the latest property trends and will give you free and unbiased advice and a realistic valuation. Since he opened his office Oliver has been involved in several past and current sales with our family. Oliver Reilly is expanding his office to cope with demand and has recently taken on more staff. We are now in our new house and could not be happier. I would like to thank Oliver and Mel for there great professional service and wish them great success for the future.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service, Oliver and Mel were very professional and super helpful. Oliver’s description of our home was lovely and the photos he took made all the difference and secured us a sale within 3 days of going live on the internet. They kept us up to date all the way through the sale of our property and we could highly recommend them for anyone looking for Estate agents in the area

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

5 Star Service

When we were initially looking for an estate agent to sell our house, we kept seeing Oliver Reilly boards up on houses around town and I can see why. Oliver came to give us a valuation and we were really impressed by his friendly, non pushy nature unlike some other valuations we had had. Both Oliver and Mel have been fantastic throughout our sale by keeping us regularly updated and I couldn’t recommend them enough.

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, helpful and responsive with very good communication. Oliver and his team were always on hand to help with any issues that came up. Highly recommended.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Estate Agents…

From start to finish Oliver was very professional, enthusiastic, totally interested in helping us sell our property. He gave us sound advise and kept us informed all the way through the process. Both Oliver and Mel in the office, were so helpful answering all our questions and were always contactable, returning every call made. If selling or buying a property I would definitely recommend Oliver Reilly Estate Agents, without any doubt I would
use them again. They deserve 5 star plus rating for all the hard work they do. Thank you Oliver and Mel.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

I was very happy to market the property…

I was very happy to market the property with Oliver Reilly because of recommendation. He came and gave a valuation and understood completely that I did not wish to market the property until the probate I was waiting for had come through. Not once did I get any calls or e-mails pushing me to make a decision on marketing before I was ready to do so. As soon as the property was marketed, there were several viewers and offers were made within a couple of weeks. I would definitely use Oliver Reilly again and recommend them without any reservations whatsoever. GP

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing estate agents that really care…

Amazing estate agents that really care about their clients and work hard to make house moving as stressfree as possible.
Oliver and Mel helped us secure our dream house by selling our house quickly at a great price and liaising with all parties to make sure everything went smoothly. I was a real pain throughout the process because I was desperate to get the house we loved, but Oliver and Mel were always dead polite and helpful and chased the solicitors every step of the way for me.
Couldn't recommend them enough, don't waste your time with anyone else.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Oliver Reilly

What a great team Oliver and Mel are, such genuinely nice people who care about you and understand that it is quite a daunting process for somebody selling a house for the first time. The service was so professional from the valuation, keeping me updated with viewings, feed back and ultimately the sale. If you want a professional estate agent with people who have your best interests at heart I would recommend Oliver and Mel when buying or selling your house.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Best estate agent in Newark

5 Star service from Oliver Reilly Estate Agents. Oliver and Mel were professional, friendly and always keeping us up to date with progress of the sale of our property.
Highly recommend if you require an efficient, well managed service when buying or selling a property.
Sarah & Paul

December 20, 2023
Unprompted review

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