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Olsten Reviews 111

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TrustScore 5 out of 5

4.9

Candle Store
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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently express their love for the products, particularly highlighting the beautiful and divine scents of the candles and other items. The quality of the products is frequently praised, with people noting that the candles burn beautifully and evenly, and their fragrance lingers for a long time. Reviewers also appreciate the excellent service, from the ordering process to the swift and well-packaged delivery. However, some customers also noted that while the products were well-packed, the delivery time was sometimes slow.

What people talk about most

Product

People report positive experiences with products, consistently praising their quality, beautiful scents, and... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent products and wonderful... See more

Delivery service

Clients share positive opinions on delivery service, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service, quick and efficient communication and the best candle scents in my view. My favourite is 'Drawing Room'. So pleased with my purchases over the years! You can also get lovel... See more

Rated 5 out of 5 stars

What a fantastic brand! I first discovered Olsten on a visit to St Leonard’s a couple of years ago and I now can’t be without the peppermint and eucalyptus candles - they smell absolutely divine and c... See more

Company replied

Rated 5 out of 5 stars

I was introduced to Olsen during a visit to Sussex - and feel in love with the fragrance of their liquid hand soap and lotion. I ordered some for myself and was delighted with the speedy and courteous... See more

Rated 5 out of 5 stars

I have been a customer of Olsten for many years. I absolutely love all the products. Candles, handwash, wax melts. Their customer service is excellent. Items arrive quickly. Quality product. Thank you... See more

Company details

  1. Candle Store

Written by the company

Hand Poured candles, hand washes, luxury matches and gift sets. Made in East Sussex

Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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Rated 5 out of 5 stars

The Best

Lovely candles with a perfume that lasts and always burns well. My favourite. Plus Olsten is an independent producer.

August 15, 2025
Rated 5 out of 5 stars

Gift

I love Olsten candles! This was a gift for my mum as she liked the smell so much when she visited me.

July 11, 2025
Rated 5 out of 5 stars

A delightful discovery

I was introduced to Olsen during a visit to Sussex - and feel in love with the fragrance of their liquid hand soap and lotion. I ordered some for myself and was delighted with the speedy and courteous service - first class experience and a gold class product!

July 16, 2025
Rated 5 out of 5 stars

Christmas Candle Workshop

The whole experience was friendly, cosy and fun. Beca made sure we had everything we needed to create a beautiful candle safely and comfortably, offering a gentle guiding hand if needed. I would definitely recommend her classes and hope she does more!

December 10, 2024
Rated 5 out of 5 stars

Beautiful scented candles, hand & body wash & moisturiser

Beautiful scented candles, hand &nbodywask and moisturiser made in East Sussex not that far from where we live in Brighton. I bought the hand & bodywash and the lotion in the Himalayan Cedar & Jasmine scent and the scent is just gorgeous! So much so that I went back and ordered 2 of the extra large candles in the same scent. Lovely service from Becca too. I will definitely be back for more!

October 3, 2024
Unprompted review

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