Olsten Reviews 111

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently express their love for the products, particularly highlighting the beautiful and divine scents of the candles and other items. The quality of the products is frequently praised, with people noting that the candles burn beautifully and evenly, and their fragrance lingers for a long time. Reviewers also appreciate the excellent service, from the ordering process to the swift and well-packaged delivery. However, some customers also noted that while the products were well-packed, the delivery time was sometimes slow.

What people talk about most

Product

People report positive experiences with products, consistently praising their quality, beautiful scents, and... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent products and wonderful... See more

Delivery service

Clients share positive opinions on delivery service, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service, quick and efficient communication and the best candle scents in my view. My favourite is 'Drawing Room'. So pleased with my purchases over the years! You can also get lovel... See more

Rated 5 out of 5 stars

What a fantastic brand! I first discovered Olsten on a visit to St Leonard’s a couple of years ago and I now can’t be without the peppermint and eucalyptus candles - they smell absolutely divine and c... See more

Company replied

Rated 5 out of 5 stars

I was introduced to Olsen during a visit to Sussex - and feel in love with the fragrance of their liquid hand soap and lotion. I ordered some for myself and was delighted with the speedy and courteous... See more

Rated 5 out of 5 stars

I have been a customer of Olsten for many years. I absolutely love all the products. Candles, handwash, wax melts. Their customer service is excellent. Items arrive quickly. Quality product. Thank you... See more


Company details

  1. Candle Store

Written by the company

Hand Poured candles, hand washes, luxury matches and gift sets. Made in East Sussex


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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Asks customers to review

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Rated 5 out of 5 stars

The best candles

I have just finished my latest candle from Olston - Himalayan Cedar and Jasmine. Fabulous scent, good quality and great value for money.
I love the eco friendly ethos and bio degradable packaging. The care instructions are really helpful

December 5, 2020
Unprompted review
Rated 5 out of 5 stars

My favourite candles :)

Definitely the strongest and nicest smelling candle in my collection! I love the packaging and care tips. It’s also nice to know I’m not breathing in any nasties. Highly recommend

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful handmade candles!

Beautiful handmade candles which burn perfectly and have beautiful scents. The Christmas range is lovely and they are such a treat to burn. Always well & neitifully packaged!

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

These candles are simply divine!

These candles are simply divine. They smell gorgeous, look amazing and are from an amazing small business. Every candle I have bought fills up a room with a gorgeous smell and it's even better that they're soy and vegan. Highly recommended!

December 3, 2020
Unprompted review

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