I have kept fish for 25yrs now Bought all sorts, visited too many shops to mention and used several fish delivered to you home shops online with vastly different experiences, Hand on my heart th... See more
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Have ordered a few times from here and had consistently good experiences. Communication is good and customer service/fish health seems to be a priority. Any issues, which are few and far between, have... See more
Recently purchased a blue ram, bamboo shrimp and 2 Spotted Dora catfish. They were packaged amazingly and arrived within the stated timeframe. They're all thriving and a beautiful addition to the tank... See more
Spent £90 on fish from this company yesterday they were delivered one of them was dead on arrival, this was not a problem as is expected when ordering online, but i did email them to let them know wit... See more
Company details
Written by the company
Welcome to onlineaquaticstore, providing the largest selection of tropical and coldwater fish at the cheapest prices Delivered to your Door !
Contact info
United Kingdom
- sales@onlineaquaticstore.co.uk
- onlineaquaticstore.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Amazing service fish well packed and…
Amazing service fish well packed and healthy fast delivery
Fantastic service ,quick reply and very…
Fantastic service ,quick reply and very healthy fish all perfectly packed heat mats were still warm on arrival.I was abit worried about ordering online as never done it before but would highly recommend this company.all fish were double bagged no leaks. Look forward to filling up my other tanks in the future.
Hi I contacted u
Hi I contacted u, several times regarding an order I placed last night, but still no reply..

Reply from Onlineaquaticstore
Really pleased
Really pleased, arrived on time in excellent condition, well packaged and helpful courier.
Gorgeous, happy healthy fish and well priced. Would definitely use again.
Very happy fish arrived alive and well…
Very happy fish arrived alive and well would definitely buy from them again
Well packaged and excellent delivery…
Well packaged and excellent delivery service,
Sale team support was excellent and done a quick refund after one fish didn't make the trip.
Definitely use again
Very colourful fish, very helpful & speedy delivery
Excellent service quick delivery well…
Excellent service quick delivery well packaged fish arrived safely very happy will definitely use again.
Arrived this morning at 9.10 am every…
Arrived this morning at 9.10 am every fish in excellent condition. A111111 seller Thanks Alan.
Order of tiny beautiful fish...
Just received my fish order of 10 chili rasboras, 10 galaxy rasboras and 5 scarlet badis. I was a little worried about receiving such small fish. But I needn't of worried every little fish arrived in perfect order. Super quality. Couldn't of picked out better fish myself. Really happy, will definitely recommend and will be using again. Thanks, Chris.
Top quality fish
Orderd some fish,and I must admit they were first class.on recieving my order they were double baged and the heat packs were still warm, the fish were well packed in a polystyrene box, I would highly recommend on line aquatics ,and I will certainly use them again.
Very good service
Very good
I ordered some freshwater Pipefish. They were well packed and arrived in very good condition. My email questions were answered quickly and helpfully. All in all a great experience.
All fish died not a happy customer
All fish died not a happy customer. Al's a day after the first delivery date they notified that fish was not in stock . Would definitely not recommend.

Reply from Onlineaquaticstore
Fish and plants arrived safe and well
Fish and plants arrived safe and well, still happy weeks later 😊
Great customer service
I got an extra fish as the other one died on arrival. Excellent customer service. I didn't bother for a refund. I'll from them again.
great communications from several…
great communications from several member's very helpful throughout the process! just waiting on my fish arriving in the next couple of hours now !!!
Brilliant service and fish!
Brilliant service. Ordered fish on Tuesday and they were delivered to us in Scotland by a very careful van driver on Wednesday. Beautifully and safely packaged clown loaches who are now enjoying life on our tank. I hope they eat our snails!
Fish arrived safe and sound all in good…
Fish arrived safe and sound all in good condition, now swimming happily in aquarium, ordered seven fish in all and got six , which I may add they acknowledged the mistake and refund the difference and gave me a 10%discount on future purchase , all in all very pleased with my fish and I dare say I will be shopping again with them .
Online fish purchase
Well I never knew that you could buy live fish online; yes you can, delivery is a little expensive, but you are being sent live fish and expect them to be cared for.
My fish arrived, well packaged, with ample oxygen for their journey, packed in a safe polystyrene box and hand delivered by the courier.
All the fish were transferred to our aquarium and are happily swimming around, what a good service provided.
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