Onogo Reviews 282

Perfect company all the way through. Bought a set of Marshall headphones, very easy process, PayPal option which for me always guarantees protection on online shopping. Good updates during dispatch and delivery and The delivery itself was extremely quick. 5 star company. Thanks Onogo, keep it up

Ordered a NOKIA mobile battery. Quite a long delivery forward delivery date but didn’t arrive. Contacted OnogoUnit and received response in hours offering a refund or replacement. Opted for replacement and was sent Express Airmail and arrived promptly. Alas battery did not hold charge. Informed OnogoUnit Customer Service and was informed that a refund would be given. Just had confirmation from Amazon that refund is being processed. First Class customer service! A pity about the product otherwise it would have been a Five Star rating!

I placed an order through Amazon on 26 Sept 2018, received an email to say I had received my order on the 3rd Oct 2018. I responded saying I had not yet received my order.

I received an email notification saying the would resend my order, which would take 7-14 days.

I declined and asked for a refund.
Very poor customer service.

Very bad delivery I bought bicycle tube delivery will take about 45 days.
I placed the order on July 22, 2018 Sunday and tried to cancel the order immediately after knowing the delivery period. The company replied cannot cancel the order as it is shipped. !!!!!!
can you believe they shipped it after 5min of placing the order.

Onogo was the only company that had the exact item that I required. Arrived promptly.

I ordered cat calm plug ins and was delighted with the prompt service - so I ordered the refills. Fast and efficient! I will continue to order through
Onogo I am so pleased with their service.
Many thanks
Hazel
(Carlisle)

I can't claim rude conduct, because I can't be bothered to chase my £18. I bought a 'new' original Samsung battery for my 4-year-old SM-P600 tablet. The battery arrived in a Jiffy Pak with no stiffening or surface protection. It was bent and had to be somewhat straightened (LiPo batteries have some tolerance of bending), after which I was only just able to fit it. It was original Samsung product, but turned out to be anything but 'new'. It began as taking full charge, but with LESS capacity than my original 4-year-old battery. Two weeks later, it only takes 64% charge. Blame Samsung Service for the market in which Onogo can sell batteries taken from old machines as 'new'. Samsung will not sell a battery and will only replace one after holding your tablet prisoner until they ship one from Korea, not making promises about your data. Samsung even tried to pressure me to replace my 'motherboard'. Found a vendor of an after-market battery manufacturer. Wish me luck!

Good product,great price and free delivery, highly recommended, will use again.

I was quite pleased from the start to the finish in receiving my order. When ordering the product that I had wanted, the selection was more then expected. I had received my order in excellent condition and in reasonable time of 10 days. I wish to extend sincere gratitude to the staff and company for a job well done. I would certainly order further products through Onogo.

Cheers
RR. Marshall
Ottawa,ON

Very easy ordering on website and fast delivery. I ordered the incorrect product and sent an email to ask if I could exchange the product this was answered very quickly and Onogo replied and sent the replacement out straight away. A fantastic company with great customer service.

1st time I’ve purchased from Onogo, very impressed with how easy it was to place my order and how quickly it arrived (before the estimated delivery date)
Well done Onogo, will certainly be recommending you.

Excellent service, couldn't fault the company. They kept me informed of the arrival date and my order came early. So I am very pleased & will buy from them again. The product that I bought was really well priced and good quality. Definitely worth the 5 star rating.

Tepe brushes are what both of us use. It is often difficult to get all the various brush sizes but Onogo has them all and they provide god value pricing and a reliable delivery service. Excellent.

excellent delivery service and very low prices

I have purchased items from this source on numerous occasions and have always had excellent service.

The shipping wait was ridiculous. About 3 weeks for headphones. There is no reason that it sjpild talk 3 weeks for headphones. I also have not had any contact with this company after i reached out to het the tracking information.

A first class purchase with no drawbacks, swift delivery and a quality product at a cracking price.

Had problems buying online but a quick call to Onogo had them checking the problem out straight away. They even called me back to say sorry and I could now purchase online.