Our Mortgage Broker Reviews 

236
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Sonia has been incredibly helpful throughout the process of securing a mortgage offer on a new property for my partner and I. She moved through the process very efficiently, maintained a constant line... See more

Company replied

Rated 5 out of 5 stars

Deepesh was chosen to be mine and my partners mortgage broker, and he seriously did an exceptional job in finding us our mortgage offer as first time buyers. Any questions we had, he would always answ... See more

Company replied

Rated 5 out of 5 stars

Our mortgage brokers have been helping me with our home Moragate. Kirty Khemka has been giving great advice regarding our mortgage and always available and giving 100% even over weekends .Professional... See more

Company replied

Rated 5 out of 5 stars

Was a pleasure having Deepesh Sharma as our broker!!!as first time buyers he made us feel comfortable and explained every stage to us and what we should look out for. Kept us updated with everythin... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Institution
  4. Real Estate Agents
  5. Real Estate Consultant

Written by the company

Award-Winning Mortgage & Commercial Finance Broker 🏆 B&C Power List 2025 | Residential | BTL | Bridging | Commercial ☎️ 0203 971 1234 📱 07957 146 343 💌 info@ourmortgagebroker.co.uk 📮 Mayfair, London


Contact info

5.0

Excellent

TrustScore 5 out of 5

236 reviews

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5.0

All reviews

(236)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional customer service

I wanted to say a big thank you to Mitesh. It is not often I would take time to add a positive review, in many cases, it is usually to voice a negative experience so others are aware. My initial introduction to Our Mortgage Broker was through Akhil Mair who was quite helpful in answering my queries regarding a residential mortgage. Akhil put me in contact with Mitesh around June time and all I can say is that the service I have received so far is second to none.

I have always used free mortgage brokers such as L&C where I didn't have the best experience and Mojo which was much better. I was initially hesitant in using paid services but I can honestly say it has been worth it. Larger companies tend to just process the mortgage, get their commission from the bank and start the same process with another customer. Mitesh has listened and provided advice that has helped me and shaped my decision making. It has meant I haven't rushed into certain decisions and have tried to save myself money. The situation was made more complex as this is a second residential purchase. The purchase for this property has been delayed by several months however Mitesh has been very patient with it and I am not sure every other mortgage broker would have been this understanding. I know for a fact a lot would have just said you are wasting our time and this is the second time we have offered you a mortgage agreement in principle.

The thing that people don't realise is that for every customer you keep, you gain another 10 and for every customer you lose, another 10 or more will know about the bad service you have provided. These numbers are just based on my own personal experience and can obviously vary for high net worth individuals and those with an online presence. I am still waiting until October to start the mortgage application process as the property I made an offer on was accepted however there are delays in the chain as she is looking for a new build. This has given me more time to explore other areas of the financial services offered by Our Mortgage Broker. It has also meant that if the offer does not go through, I am in a position to offer on another property knowing a mortgage in principle is completed within hours. I have thoroughly researched and have been happy with the recommendation for Life Insurance for myself, my mother and sister. So, what started with an initial inquiry has led to three product purchases, 4/5 mortgages in the next year and 3 - 5 friends recommended to the business.

I wanted to thank Our Mortgage Broker and thank Mitesh for his patience especially with the difficulty of getting my mother’s insurance when other companies made a big deal out of the language barrier.

I hope that the service continues and you have a customer for life. I wanted to thank Mitesh for his updates and services he has provided.

Thanks a lot

July 27, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mr Satari,

Thank you for taking the time to write a fabulous and detailed review of our services.

We take pride in our work and strive for the best at Our Mortgage Broker. I delighted that we were able to deliver and meet all your expectations.

We look forward to building a strong business relationship with you and look forward to assisting you in the not too distant future.

All the best

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Very helpful in the process of finding…

Mitesh was very helpful throughout the process of finding the right life insurance, and other things. Highly recommend.

July 27, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mr Satari,

It was a pleasure working with you and we look forward to assisting you in the near future again.

Thank you for your kind words and a 5-star rating.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Thank you Akhil for you patience with…

Thank you Akhil for you patience with the mortgage company and myself. Your dedication is very much appreciated.

Thank you
Olu

July 18, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mrs Akinsanya,

We were delighted to assist in your recent buy to let purchase.

Thank you for your kind comments and 5 star rating.

We look forward to working with you again.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Akhil is a fantastic advisor

Akhil is a fantastic advisor. Hugely knowledgeable and highly responsive. He is always available and makes you feel like nothing is too much trouble, even when one asks dozens of elementary questions! I will certainly call upon him again in the future.

July 7, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear N.P,

It was a pleasure in securing your new home mortgage for you. We wish you all the best in your new home.

Thank you for your kind comments and 5 star review.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Highly recommend! Trustworthy and genuine!

Needed to get my re-mortgage done quickly for my BTL - and Akhil turned it around very quickly, efficiently whilst advising the best possible solutions.

Highly recommend if you are in need of a broker!

July 3, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear JP,

We aim to please and ensure we go over and beyond for our clients.

We look forward to working with you in the near future again.

Thank you for your 5 star rating and comments.

All the best

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Helpful

Fast response time. Helpful consultative approach.

July 2, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mr Patel,

Thank you for your 5 star review and comments.

We look forward to working with you in the near future again.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Akhil and his company have provided a…

Akhil and his company have provided a Mortgage Service that is second to none.
Fast, efficient and always available, Akhil has been truly professional in his approach and turned around our application to an offer in amazing speed.

I cannot recommend his services enough.

June 29, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mr Gandham,

It was my pleasure in assisting in arranging your new home mortgage.

We wish you all the best in your new home.

Thank you for your 5 star rating and kind comments.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

ACE 1

Awesome job !

June 26, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mr Langridge,

We finally got this over the line, it was certainly a tricky case with lock down not helping anybody.

Congratulations, on a great property purchase.

Thank you for your 5 star rating and comments.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Excellent service once again

Excellent service once again!

Definitely recommend for all property finance needs!

June 17, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mr A Patel,

Thank you for your kind comments and 5 star rating.

It is always a pleasure working with you and your family, and we look forward to supporting you again in the near future.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Akhil was very professional

Akhil was very professional, knowledgeable and fast. I would highly recommend.

June 11, 2020
Unprompted review
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Reply from Our Mortgage Broker

Hi Ashraf,

Thank you for your kind words and 5 star review.

Thank you for putting your trust in us and we look forward to working with you again the near future.

Regards

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Quick,efficient service delivered with…

Quick,efficient service delivered with an element of empathy whenever the extensive paperwork required by the lender triggered frustration.
Advice given promptly as to which mortgage offer was most suitable to our individual situation.
Thank you Akhil

June 2, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mrs Kothari,

It was our pleasure in supporting you with your recent buy to let remortgage.

Thank you for very kind comments and 5 star rating.

We look forward to working with you again.

Regards

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Excellent service from start to finish.

May 20, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mr Harris,

It was a pleasure working with you and we look forward to working with you again.

Thank you for your kind comments and 5 star rating.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Great Service

Great service

May 20, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mr Johal,

It was a pleasure working with you.

Thank for your 5 star rating and comments.

We look forward to working with you again.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

5 Star Service

Many thanks for Mitesh's service, successfully obtain an mortgage offer within a month, incredible turn around time given the current circumstances.

May 19, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear David,

Thank you for your kind comments and 5 star rating.

We were delighted to assist you with your remortgage in a swift and seamless manner.

We look forward to working with you again in the near future.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

I found this company to be extremely…

I found this company to be extremely professional, reliable and a pleasure to deal with.
I would highly recommend their services to anyone. Outstanding customer service with great communication throughout.

May 17, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mr Takhar,

It was a pleasure in supporting you in your latest buy to let purchase.

Thank you for you choosing "Our Mortgage Broker" and your comments along with a 5 star rating.

We look forward to working with you in the near future.

Our Mortgage Broker

Rated 5 out of 5 stars

I just purchased a house through Our…

I just purchased a house through Our Mortgage Broker and Akhil was excellent very helpful and done his upto way best to get me the very best deal so thank you. Highly recommend using there services

April 18, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Lee,

It was a pleasure in supporting you and securing the mortgage that you required.

Thank you for your comments and 5 star review.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Excellent service

March 30, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Ms Mann,

Thank you for your kind words and trusting "our mortgage broker" again with your remortgage.

We look forward to working with you again soon.

Akhil Mair
Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Akhil and his team were very helpful…

Akhil and his team were very helpful and effective, very good communication .
highly recommended

Jakub and Anna

March 25, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Jakub and Anna,

We are thrilled that our team were able to deliver for you both.

Thank you for putting your trust in Our Mortgage Broker and we look forward to supporting you next time again.

Thank you for your kind comments and 5 star rating.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

excellent service from start to finish…

excellent service from start to finish on our remortgage process.

March 14, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Sterling CA,

Thank you for choosing Our Mortgage Broker.

It was a pleasure to support you in the remortgage process.

Thank you for the 5 star rating.

We look forward to working with you in the near future.

Rated 5 out of 5 stars

Akhil has been amazing!

Akhil has been amazing!! He managed to get the mortgage that we wanted and at a really low rate.

Being self-employed I thought it was going to be really difficult to find a mortgage but Our Morgage Brokers made it happen!

Can't thank you enough for advising us and keeping on top of the whole process from start to finish.

They are highly recommended!!!

February 21, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mrs Bhudia,

It was a pleasure to support you both and thank you for putting your trust in us.

Thank you for your 5 star review and kind comments.

I wish you all the best and look forward to working with you again soon.

Regards

Akhil Mair

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