Our Mortgage Broker Reviews 

236
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Sonia has been incredibly helpful throughout the process of securing a mortgage offer on a new property for my partner and I. She moved through the process very efficiently, maintained a constant line... See more

Company replied

Rated 5 out of 5 stars

Deepesh was chosen to be mine and my partners mortgage broker, and he seriously did an exceptional job in finding us our mortgage offer as first time buyers. Any questions we had, he would always answ... See more

Company replied

Rated 5 out of 5 stars

Our mortgage brokers have been helping me with our home Moragate. Kirty Khemka has been giving great advice regarding our mortgage and always available and giving 100% even over weekends .Professional... See more

Company replied

Rated 5 out of 5 stars

Was a pleasure having Deepesh Sharma as our broker!!!as first time buyers he made us feel comfortable and explained every stage to us and what we should look out for. Kept us updated with everythin... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Institution
  4. Real Estate Agents
  5. Real Estate Consultant

Written by the company

Award-Winning Mortgage & Commercial Finance Broker 🏆 B&C Power List 2025 | Residential | BTL | Bridging | Commercial ☎️ 0203 971 1234 📱 07957 146 343 💌 info@ourmortgagebroker.co.uk 📮 Mayfair, London


Contact info

5.0

Excellent

TrustScore 5 out of 5

236 reviews

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5.0

All reviews

(236)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

We are really pleased with the service…

We are really pleased with the service and customer service received from Akhil and his team. I would highly recommend them to anyone always. We have used a few mortgage advisors in the past few years and to be honest I have never received this level of service and respect and help.

January 6, 2021
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mr Khullar,

Thank you for your very kind comments. and 5 star rating.

It's been our pleasure working with you and we look forward to assist you in 2021 too.

All the best.

Our Mortgage Broker Limited

Rated 5 out of 5 stars

I can only describe the service i…

I can only describe the service i received as exceptional, from beginning to end Akhil made my mortgage process run smoothly and the communication throughout was fantastic.
I highly recommend Our Mortgage Broker as they go above and beyond to get the job done and I will be using their services again for sure.

December 5, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mr Chowdhury,

It was my pleasure in supporting you and finding the right mortgage based on your expectations.

We wish you all the best in your property investment journey.

Thank you for your 5 star rating and kind words.

Regards

Our Mortgage Broker Limited.

Rated 5 out of 5 stars

5 Star

5 Star - I highly recommend Akhil. He was extremely helpful and gave us excellent customer service! Thank you for helping us get our mortgage for our first home!

November 27, 2020
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Reply from Our Mortgage Broker

Dear Sophie,

It was my pleasure helping you secure your new home mortgage.

I wish you both the very best of luck in your home.

Thank you for your kind comments and 5 star review.

All the best

Our Mortgage Broker Limited.

Rated 5 out of 5 stars

Thank you Akhil for being extremely…

Thank you Akhil for being extremely helpful and providing excellent customer service in helping us get our mortgage for our first home!

November 27, 2020
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Reply from Our Mortgage Broker

Dear Matt,

It was my pleasure helping you secure your new home mortgage.

I wish you both the very best of luck in your home.

Thank you for your kind comments and 5 star review.

All the best

Our Mortgage Broker Limited.

Rated 5 out of 5 stars

Best Mortgage Lending Experience!

It was my first experience with Mitesh Manek at “ Our Mortgage Broker” and they were the best ever team I dealt with even in my career. The process was very seamless and I didn’t even realised when the purchase got competed.

They are greatly recommended and wish them all the best for future. Clearly I will be using them for my future financing needs.

November 17, 2020
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Reply from Our Mortgage Broker

Dear Mr Chadha,

Thank you for choosing OMB to help arrange your mortgage for you.

We are pleased that we were able to deliver and meet your expectations and look forward to supporting you again in the future.

Thank you for your kind words and 5 star rating.

Our Mortgage Broker Limited.

Rated 5 out of 5 stars

Mortgage Fix Rate Renewal

My mortgage fixed rate was coming to an end and needed to switch to a new deal. Due to the pandemic, banks were not doing this in branch and had to have a video call with headoffice which was to take about 1 to 2 hours long.

Instead I decided to go through a broker as i didnt have the time and came across a number of brokers on the net. I decided to go with "Our Mortgage Broker".

I have to say they have been absolutely amazing and have provided 1st class service. They asked for the information about the mortgage and they done the rest. I didnt need to chase them and they kept me upto date with everything.

They showed me all the possibilites and their recommendation on which fix rate i should go for. This was completed very quickly and professionally. Brokers are the way to go after this experience.

Thanks to Akhil Mair CeMAP Managing Director & Specialist Mortgage Broker who dealt with this request.

October 27, 2020
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Reply from Our Mortgage Broker

Dear Mr Babbra,

Thank you for trusting us in your mortgage enquiry.

We are delighted that we were able to meet your expectations and look forward to working with you again.

Thank you for your kind comments and 5 star review.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Quality customer service

Quality customer service - the whole process was explained to us thoroughly.
We had a great broker in Mitesh who was always on hand to explain things to us and keep us informed throughout the process.
We had a difficult case which could not be met by two other channels that we tried, but Our Mortgage Broker were able to not only find us the right mortgages for our two properties but also got it completed for us very quickly and efficiently.
We will definitely recommend them and use them again.

October 22, 2020
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Reply from Our Mortgage Broker

Dear Charlotte,

We are delighted to have been able to assist you in finding suitable solutions for your 2 properties.

It was a pleasure working with you and we look forward to working with you in the not to distant future again.

Thank you for your kind comments and 5 star rating.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Recommended

Akhil Mair has always been helpful and responsive with the purchase of our new home. We would definitely recommend him and would use him again in future.

October 5, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mr Langridge,

It was a pleasure working with you to get the mortgage you required in these difficult and unpresendated times.

We wish you all the best in your new home.

Thank you for your kind comments and 5 star rating.

Regards

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Mix-use Mortgage

It was a pleasure to work with Akhil and team, unfortunately same can’t be said about lenders in these current times ....

All the best and see you on the next deal

September 17, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mr Hassen,

It has been great working with you for your new commerical property purchase.

Unfortunately, on occasions, lenders and valuers take a negative view when a pandemic is in full force.

I wish you all the best in your new investment venture and look forward to working with you again in the not to distant future.

Thank you for your 5 star rating and kind comments.

All the best

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

prompt and friendly service.

prompt and friendly service.. honest advice.. highly recommend them

September 8, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mr. Arora,

Thank you for your 5-star review and comments.

We wish you all the best in your property investing journey.

Best

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Akhil has been an absolute pleasure to…

Akhil has been an absolute pleasure to deal with. His communication is astounding. No question is too small and his replies are prompt at all times - including evenings and weekends. Whilst my particular circumstances were complicated, Akhil offered excellent advice and had more than one plan of attack in order to secure a mortgage from the lender. I really could not recommend his skillset more highly. Look forward to using you again in 5 years for the re-mortgage!

August 28, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mr Sharod-Southam,

We are delighted to have been able to secure your new home mortgage.

In our line of business we anticipate hurdles, questions and objections from banks and lenders, however, with experience come solutions and that is our main objective at "OMB"

Thank you for your very kind comments and 5 star review.

We wish you a very happy life in your new home.

All the best.

Our Mortgage Broker Ltd.

Rated 5 out of 5 stars

Great support from "Our Mortgage…

Great support from "Our Mortgage Broker" as I had issues and delays with my previous supplier, got the deal done..

August 20, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Avanzi,

I am delighted to been able to find you the suitable lender after you were let down previously by another broker.

I look forward to working with you in the future again and building on our business relationship.

Thank you for your 5 star rating and comments on our service.

All the best

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Outstanding customer service

And another speedy completion due to the help of OMB! Brilliant customer service and knowledge!

Akhil has a strong work ethic which is definitely illustrated in the fantastic customer service he and the team provide. With his great help and advice, I have completed on various transactions and not once have I found a reason to complain.

He has answered my calls regardless of the time/day & always provides regular updates so that I am clued up with the progress at all times.

Great work, great team and definitely a great brokerage!

August 20, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mr Patel,

It's always a pleasure working with you and I am delighted to have always been able to deliver.

Thank you for your loyalty.

Thank you for your kind comments and 5 star rating.

I look forward to working with you in the not too distant future.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Fantastic Service Which Saved My…

Fantastic Service Which Saved My Purchase. I found Our Mortgage Broker online as I was having problems with securing a mortgage due to the effects of the global pandemic. Mitesh dealt with my application and was very patient and knowledgeable. He worked through all available options with me, which were very limited as many banks had recently withdrawn a lot of the low deposit offerings. I needed a 90% mortgage and had tried to find one myself with very little result. Mitesh actually managed to secure me a mortgage with a lender that had previously told me I was not eligible. The mortgage was also at a fantastic rate. I do feel that if I had not found this company and Mitesh that my purchase may have fallen through. I would recommend Mitesh's services especially in the current financial climate as he can often source mortgages which are broker products only. Communication from Mitesh was also reliable and clear, and the whole process was very fast and professional.

August 17, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mrs Fielding,

We are delighted to have been able to assist and deliver for you in these unrepresented times.

Thank you for your 5 star rating and generous comments.

We look forward to working with you again.

All the best

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Excellent service

We had a great experience with Mitesh Manek of Our Mortgage Brokers, who was really helpful and professional throughout our application process. He went out of his way to look for the best available rates for the mortgage. It was a pleasure to deal with him.

August 6, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mrs Silva,

It was a pleasure working with you and thank you for trusting Our Mortgage Broker with your mortgage requirements.

We look forward to working with you once again soon.

Thank you for your 5-star review and kind comments.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Mitesh provided an excellent and thorough service.

Mitesh provided an excellent and thorough service. Thank you

August 4, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mrs Horwood,

Thank you for using "Our Mortgage Broker" as your mortgage brokers.

We look forward to working with you in the not too distant future again.

Thank you for your 5-star review.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Great service from OMB

Great service from OMB. Thanks again Akhil

July 30, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mr Gill,

We were delighted to have been able to assist and meet your expectations.

Thank you for putting your trust in OMB and we look forward to working with you again soon.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

I must thank 'Our Mortgage Broker' and…

I must thank 'Our Mortgage Broker' and in particular Mitesh for their help and support in arranging my holiday let mortgage for me. For me the trust was crucial as I have been misled in the past. Mitesh was very patience, willing to listen, taking note of my requirements and then securing the best deal possible for me. Mitesh kept me updated at each step of the way - which was refreshing. He gave me sound advice and then let me make up my own mind.

He guided me clearly from the end to end process with such ease, which made me trust him even more. His customer service was excellent. As most of the interaction was over the phone/email due to the COVID 19 situation his calm quiet, sensible tone was refreshing in a very topsy-turvy world. As I was having to deal with my own financial burden and work pressures Mitesh understood my concerns and made whole process a seamless one. Mitesh helping me secure the mortgage in record breaking time was simply an amazing experience.

I work for a blue chip company as a customer service manager. So I put my customers at the forefront. I was pleased to see that Mitesh put me first and delivered to my requirements.

Finally a big thank you to Our Mortgage Broker and Mitesh for getting my request completed well within time. Thank you. Rekha S.

July 29, 2020
Unprompted review
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Reply from Our Mortgage Broker

Dear Mrs Shanker,

Thank you for your very kind comments and for taking the time to write a fantastic review of our services.

We are delighted to be able to support and exceed your expectations and look forward to working with you in the not too distant future.

All the best.

Our Mortgage Broker Ltd

Rated 5 out of 5 stars

Caring and tailored customer service

I just wanted to say a big thank you to Mitesh for being patient, understanding and thoroughly going through the life insurance application during the Zoom call. Mitesh repeated things multiple times to make sure I understood and I appreciate all the help that was given.

July 27, 2020
Unprompted review
Our Mortgage Broker logo

Reply from Our Mortgage Broker

Dear Mrs Satari,

It was a pleasure working with you and we are pleased we were able to deliver for you.

Thank you for your kind words and 5 star rating.

All the best.

Our Mortgage Broker Ltd

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