Oxford Online English Reviews 

126
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been taking lessons since January 2020. I’ve had so many lessons so I don’t know the exact number, but I’ve taken several hundred lessons so far. I think the teachers on this platform are t... See more

Rated 4 out of 5 stars

I like the service what OOE is providing on the website. There are many free videos with great content. The teachers are very kind and capable to teach via online tools. The website from Oxford Onl... See more

Rated 5 out of 5 stars

I would like to congratulate the amazing Rich Teacher, he had been very professional on his explanations. He gave me very good tips for my Cambridge English Exam Certificate. After my private class.... See more

Rated 3 out of 5 stars

1. My profile, the course of the lesson and the feedback weren't transmitted between the teachers. 2. I was diagnosed totally differen by each of the teachers: one said that my vocabulary is very... See more

Company replied

Company details

  1. Education & Training

Information provided by various external sources

Oxford Online English provides specialist English training to English learners from all over the world.


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4.1

Great

TrustScore 4 out of 5

126 reviews

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4.1

All reviews

(126)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

The teachers are cool!

The teachers are cool, supportive and qualified. I have enjoyed all their lessons. They have helped me upgrade my English skills significantly. Thank you all of you so much!

November 16, 2023
Rated 5 out of 5 stars

I have been taking lessons for over 3…

I have been taking lessons for over 3 years. My teachers are Kath and Gareth. They have a lot of knowledge and are patient. When I started, I was a still beginner. Now I enjoy communicating with foreigners and study at an online university in the UK.

October 15, 2023
Rated 4 out of 5 stars

I just have a question that when the…

I just have a question that when the teacher cancelled the class the student have nothing to do until the class is returned by teacher or book a new class, right?
So I am confused whether I book a new class?

October 11, 2023
Oxford Online English logo

Reply from Oxford Online English

Hello,

I would recommend contacting us through the website for any booking-related questions.

For other students: when a teacher cancels your class, you can rebook the class at another time. There are no exceptions to this rule - you will always get the class back.

Rated 5 out of 5 stars

Various teachers

Teachers are positive and skilled enough to increase my level of English.

It is advantageous to book a teacher according to one’s availabilities.

September 1, 2023
Rated 4 out of 5 stars

Good place to start

It's a good online learning place to start, the exercise notes and teaching system are helping me learn faster.

July 22, 2023
Rated 1 out of 5 stars

Worst management ever

Although I'm satisfied about the quality of their teachers, especially of Sahar, I can't be satisfied with the general management:
1) beside booking classes there aren't meaningful contents;
2) once you book a class, you can't cancel it - I would understand to put a time limit (ex. not allowing to cancel the class before 24h, or allowing to cancel the class until ten minutes after you receive the booking through email - just in case of misclick);
3) it happened several times that the sistem book a class just because I was hovering with the cursor over a date and time without having confirmed it;
4) although my membership get paid at the last day of each month, and according to the system get renewal on the third day of the following month, they disabled me from using my credits on the 28th day of the month - I have screenshot.

May 29, 2023
Oxford Online English logo

Reply from Oxford Online English

Hi Marco, sorry that you weren't satisfied with your experience. I will answer your points one by one.

1) Many of our materials are free; you can see them here: https://www.oxfordonlineenglish.com/free-english-lessons or on YouTube.

We also offer paid materials which are continuously being improved. In any case, we do not hide what we offer, and people can decide for themselves before they buy.

2) This is not true. You can cancel classes in some circumstances, but it depends on how you bought the class and when you plan to cancel. In case you make a booking by mistake, you can contact us and we will fix it for you. In other cases, our cancellation policy is clearly stated and you can read it when you book your class.

3) We have communicated with you about this point, and you have never explained it. We do make sure that any transaction which costs you money takes at least two steps. We are also open to suggestions about improving our booking procedure; however, you have never replied to our emails about this. We have tried to create this situation, but we cannot find a way where classes get booked without confirmation. You are welcome to contact us with more details.

4) This was our fault, and it was an extremely specific software bug that affected one person (you). We wrote to you, explained the situation, and gave you a free class as compensation. The issue has been fixed for several months at this point.

As always, we will address problems and compensate students when we are at fault.

As a note, Marco is still taking regular classes with us as of October 24th, so clearly he doesn't hate us that much :)

Rated 5 out of 5 stars

Very Good!

My teacher, Dragana, is very friendly, experienced and professional. She teaches me kindly and attentively while checking my learning preferences. In addition to learning grammar and vocabulary, I have been able to learn business English. The teaching materials are excellent. It is also helpful that I can take lessons at my convenience. I highly recommend it.

November 10, 2022
Unprompted review
Rated 3 out of 5 stars

It is ok.

The website is ok. However, the teachers cancel the lessons at the last moment very often. I am still trying, I hope that not all the teachers are the same.

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing English learning experience😊

It can take decades to find a fun and effective English teacher like Dragana. Her classes are fun and informative. I have been enjoying improving my conversational English and Academic English writing. She explains why to articulate the points and ease learning steps. Dragana's teaching techniques make great sense to create a clear and fun learning environment to fully motivate our learning efforts!

August 27, 2022
Unprompted review
Rated 5 out of 5 stars

Professional tutor

Wonderful online class. Jenny Berkel is my tutor. She is so professional, with her support and patience, I could recognize a significant improvement in my English fluency.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

I would like to congratulate the…

I would like to congratulate the amazing Rich Teacher, he had been very professional on his explanations. He gave me very good tips for my Cambridge English Exam Certificate. After my private class. I feel very confident to go to my exam. I love and enjoy very much the Oxford Online English class with all the teachers particularly with Rich. (8th months already) Thank you very much to the whole teams. Best regards. Jacob Frits.

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

This Online course is amazing

This Online course is amazing.I had been leaning English more than 25years.but I can't speack English, I can't write artical. I felt so bad. I can speack English with other guys when I start learning Oxford English.I like this course very much. this website very well.

May 3, 2022
Unprompted review
Rated 5 out of 5 stars

I am a seventy-one-year-old man working…

I am a seventy-one-year-old man working in a hospital. I have constantly read English journals for my work in my life, but I had not had many chances to speak English. I was determined to learn English conversation. I found Oxford Online English (OOE) on the Net. After watching several free videos of OOE on YouTube, I joined it. It is really a face-to-face lesson with excellent teachers. Internet technology changed the world. We can learn English conversation, wherever I live on this planet and how old we are! Don't you think?

February 19, 2022

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