Oxigen Environmental - Quayside, Dundalk Reviews 175

TrustScore 4 out of 5

4.2

Mill Street, Quayside Business Park, A91 KA9R Dundalk, County Louth, IE


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Rated 5 out of 5 stars

Driver damaged one of the pillars on my driveway, now my gate won't close properly. Thanks a lot Oxigen. UPDATE Oxigen contacted me very quickly after this and sent someone out to fix the damaged... See more

Company replied

Rated 1 out of 5 stars

Ordered a skip Monday to be delivered today the Friday , rang today at 3.25pm to query what time the skip would be arriving, she told me she couldn’t give me a time but I was on the evening route. I s... See more

Company replied

Rated 5 out of 5 stars

Just an acknowledgment of how much I appreciate the crew in Blackrock in Louth. Shocking weather conditions, blew rubbish out of the green bin, one of the workers went out of his way to gather it and... See more

Company replied

Rated 5 out of 5 stars

Just wanted to commend a staff member I had the pleasure of meeting the other morning... as I was pulling bin back in after pick up I said good morning to which I received a friendly hello and intera... See more

Company replied


Company details

  1. Waste Management Service
  2. Drainage Service
  3. Garbage Collection Service
  4. Garbage Dump
  5. Recycling Center

About Oxigen Environmental - Quayside, Dundalk

Written by the company

Reduce | Reuse | Recycle

Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.

OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.

Oxigen 3-Bin

Oxigen 6-Yard skip


Contact info

  • Mill Street, Quayside Business Park, A91 KA9R, Dundalk, County Louth, Ireland

  • 0818694436

4.2

Great

TrustScore 4 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Friendly staff

The staff were extremely friendly and helpful. From the person on the phone to the truck driver. I would recommend oxygen Dundalk

June 8, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Mary,

Thank you for your kind review. We are delighted that everything went smoothly with your skip order and our staff delivered their quality customer care as expected! Hope to hear from you again.

Kind regards,
The Oxigen Team

Rated 1 out of 5 stars

Ordered a skip Monday to be delivered…

Ordered a skip Monday to be delivered today the Friday , rang today at 3.25pm to query what time the skip would be arriving, she told me she couldn’t give me a time but I was on the evening route. I said brilliant what time do they deliver the skips till , she told me 10pm it’s not after 10pm no skip , no number to ring over the weekend and rubbish sitting waiting to go into the skip. Completely unreliable! My booking didn’t slip through the cracks the lady confirmed my address only by my name! Full of lies joke of a company don’t waste your time ordering a skip from these crooks , quick to take your money and can’t provide the service!!!

June 12, 2026
Unprompted review
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Emma,

We greatly apologise for not delivering your skip as promised, this is not reflective of our usual quality of service. We apologise for any inconvenience caused. This comment will be passed to management to ensure that action is taken regarding your complaint.

Kind regards,
The Oxigen Team

Rated 1 out of 5 stars

Extremely Poor would not recommend

After receiving confirmation on line for a skip hire, received a call the next day to say there was no skip available. After extremely poor customer service got reconfirmed.
Ordered skip for early morning was delivered at 2.15 pm. Skip was not picked up on the day which it should have been. Had further bother with this. Honestly hard to even give this 1 star.

May 27, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Bridie,

We are sorry to hear that your skip order could not be fulfilled on the date you chose, we apologise for any inconvenience caused. this is not reflective of our usual standard of delivering our skip hire service. Your comment will be taken seriously and reported to management to ensure this does not happen again.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

The Customer Service rep

The Customer Service rep, Michele - she was fantastic

May 25, 2026
Unprompted review
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Catherine,

Thank you for taking the time to review our service - we will pass your compliments to Michelle!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great delivery and collection service

Great delivery and collection service, I couldn’t ask for more, Thanks to Keymo, he was the top man 👍 prices are really affordable

May 12, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Jose,

Thank you for much for your review - we will pass your compliment to our skip driver!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great customer service and help from…

Great customer service and help from driver.

May 12, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Paul,

Thank you for taking the time to review our service - we are delighted to hear that you had a great experience with our team.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Just wanted to commend a staff member I…

Just wanted to commend a staff member I had the pleasure of meeting the other morning...
as I was pulling bin back in after pick up I said good morning to which I received a friendly hello and interaction about my day....just so nice...a lovely start to anyone's day! Prompt, efficient, friendly service

May 8, 2026
Unprompted review
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Helen,

Thank you for leaving us a five star review! We are delighted to hear about your lovely interaction with one of our bin operatives. We are proud of the hard work our team does everyday - all while keeping a smile on their faces!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Perfect

Great service.

May 9, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Caroline,

Thank you for the five star review - we are delighted to hear that you are pleased with your service.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Very helpful delivery driver

Very helpful delivery driver

May 1, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Elaine,

Thank you for taking the time to review our service. We hope to help you again on your next project.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Driver damaged one of the pillars (Resolved)

Driver damaged one of the pillars on my driveway, now my gate won't close properly. Thanks a lot Oxigen.

UPDATE
Oxigen contacted me very quickly after this and sent someone out to fix the damaged pillars, very happy with how fast and easily the problem was resolved. I can't recommend Oxigen highly enough. Very happy customer and will be back. 5+ Stars from me.

May 5, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi John,

We greatly apologise for any damage caused to your property. I will pass this comment to our customer service team so we can look into this incident and we will be in touch asap.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Service was quick and efficient

Service was quick and efficient. I asked for skip to be collected a day earlier than I had planned.they were very good at accommodating me.really appreciated that.price was a little high though.

April 24, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Maureen,

Thank you so much for taking the time to review our skip service, we are glad to hear that your request could be accommodated and everything went smoothly! We hope to work with you again on your next project.

Kind regards,
The Oxigen Team

Rated 3 out of 5 stars

The hin was delivered very late

The bin was delivered very late. As I was out the could not be placed within my property. Also I ordered bin from Friday to Monday, however bin was not collected until Friday. This resulted in bin being tampered with.

April 15, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Una,

Thank you for your honest review. Our bins can take up to 5 business days to be delivered to you but they are often delivered earlier. If your bin has been tampered with in any way that may affect your bin weight readings or the lid has been broken, please let us know and we can get you a replacement.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great service

Great service, reasonable price. Delivery and collection was great, I was asked the best location for it to be placed as well as being advised where to place it. 2nd time I used this service, and if needed again, I'm definitely coming back

April 21, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Evandro,

Thank you for your kind review, we are glad to hear that this is your second time to use our service and the second time that you have been pleased with the outcome! We hope to hear from your again in the future.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Quirk delivery pick up on time

Good company to deal with

April 5, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi David,

Thank you so much for your review, we are glad everything went smoothly with your order.

Kind regards,
The Oxigen Team

Rated 3 out of 5 stars

I paid for the skip online

I paid for the skip online, when it didnt arrive on the day I had to call. I was told there were issues with your payments for a lot of prople. When i made payment online, I did not get any error messages. The girl who answered the phone was very helpful qnd she sorted my issue quickly. We were a day late getting the skip but turnwd out ok in the end.

March 29, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Mairead,

Thank you for allowing us to try and rectify the issue and we apologise for any inconvenience that was caused by the late delivery. We are glad that our customer service team was able to help you promptly with your order.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Straight forward

Straight forward. Skip delivered in the morning, lady called day before collection to make sure is ready. Very happy with service.

March 27, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Bartosz,

Thank you for your review, we appreciate you taking the time to give us some feedback. We hope to hear from you again.

Kind regards,
The Oxigen Team,

Rated 5 out of 5 stars

A really good service

The ordering process was straightforward. The skip arrived on time and the delivery driver was at pains to put the skip exactly where we wanted it. He was polite and helpful. The skip was then collected o the date advised. Avery good service.

March 21, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi David,

Thank you for taking the time to write us a review, we greatly appreciate it. We are delighted to hear that your skip order went as planned - we hope you will think of us again for your next project!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Needed a skip

Needed a skip
They proved,
Jobs a gud un

March 11, 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Niall,

Thanks for taking the time to leave us a five star review - we really appreciate it! We hope you choose us for your next project.

Thanks,
The Oxigen Team

Rated 5 out of 5 stars

Decent service

Decent service, quick and reliable. Well done

February 5, 2026
Unprompted review
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Paddy,

Thank you so much for your review - we are always glad to hear when our customers receive the top quality service we are known for.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Really great service

Really great service. Any issues were sorted quickly. Would highly recommend

February 20, 2026
Unprompted review
Oxigen Environmental - Quayside, Dundalk logo

Reply from Oxigen Environmental - Quayside, Dundalk

Hi Yve,

Thank you for taking the time to review our service. We are delighted to hear that you would recommend our service to a friend!

Kind regards,
The Oxigen Team

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