Parkwood Leisure Reviews 

87
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Company should get closed down to be honest over scamming people the delay altacrics they use when you trying to cancel is unreal . Then set me up for direct debit for every two weeks even though it's... See more

Rated 1 out of 5 stars

Men's changing rooms filthy, not properly cleaned. Lousy gym equipment, reception barely manned, closed too early on weekends. The worst is when you try to cancel, they make it as hard as possible.... See more

Company replied

Rated 1 out of 5 stars

Rude man on reception at Salisbury’s Parkwood Leisure - they don’t repair broken kit after a year of reporting, pool swimming is impossible due to crowding and older people doing exceptionally slow br... See more

Company replied

Rated 1 out of 5 stars

I would give less than 1 if I could. I am continuously receiving e.mails requesting payment for a membership that was never used and cancelled within a week of joining. This cancellation was not proc... See more

Company replied


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1.7

Bad

TrustScore 1.5 out of 5

87 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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1.7

All reviews

(87)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not work here!

Let's start with staff pay. We get minimum wage as a lifeguard ,the people who can safe your life get paid minimum wage. They leave you on poolside for over 3 and a half hours. The management are so disorganized in most centres aswell. Atleast the centres are clean but then again it is mainly the lifeguards that do all the cleaning.

March 28, 2018
Unprompted review
Rated 5 out of 5 stars

Parkwood leisure own several sites up …

Parkwood leisure own several sites up and down the country and I can honestly say I've never visited a bad one. Currently use the leisure centre in Penzance and the gym has everything I need. The staff have helped me achieve my goals. Friendly and motivating!

November 18, 2017
Unprompted review
Rated 2 out of 5 stars

New Rushcliffe arena

Having suffered the old arena , attending alternatives whilst the new gym was built. I am sad to say I wish we had kept the old building . Yes the facilities are great! plenty of equipment , light airy. However if you want to do group exercise forget it! Classes overbooked, rooms to small and that is if you can actually get on them. they have no problems taking your money each month , that system works but the bit about delivering on classes does not. Nice gym , good facilities but class structure booking and rooms very poor. Try somewhere else if this is what you want from a gym, to actually go to some of the group activities!

February 1, 2017
Unprompted review

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