your customer surport is terrible. I sent 5 emails with still no luck. If anyone does read this I NEED A RETURE AUTH FOR ORDER NUMBER 3726.
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Do NOT BUY THEIR PRODUCTS. DOES NOT STAND BEHIND THEIR PRODUCTS. Installed four new faucets 18 months ago. Two stopped working within the same month, been going back and forth with plumbing company... See more
I like the 2 bathroom faucets. However, a few months went by and the interior of the tailpiece assemblies turned black as though the copper/brass coating erroded away. I contacted customer service... See more
Beautiful hardware and fast shipping. I ordered the towel hooks, towel bar, and toilet paper holder and the brushed gold matched on all of them. The brushed gold color wasn’t too yellow/orange o... See more
Company details
Information provided by various external sources
Our specialty is in making quality sanitary products and accessories in affordable price. We are proud to say that our products are greatly appreciated in Asia, USA and Europe market. Our goal is simple: to give our customers a way to spend their cosy, family, and friendly time. Moreover, we would like to be a part of your lifestyle, to share and to grow up with you.
Contact info
United States
- parlos.com
3.0
Average
118 reviews
Hasn’t replied to negative reviews
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I tried calling for a replacement part…
I tried calling for a replacement part never got hold of everyone I tried for over and hour, but they eventually texts me back and I received the part.
December 10, 2022
Fast and easy
Fast and easy. Everything came as described. I was able o fix my sink without effort.
December 1, 2022
Bathroom faucet and drain replacement
Very happy with everything, I would recommend using Parlos
October 31, 2022
The pop up sink drains black paint have…
The pop up sink drains black paint have rubbed off after normal use from 3-4 weeks . The faucet looks nice but they are not high quality
October 10, 2022
Representative Very helpful
September 6, 2022
The items ordered were shipped timely…
The items ordered were shipped timely and arrived as stated.
September 4, 2022
Beautiful hardware and fast shipping
Beautiful hardware and fast shipping. I ordered the towel hooks, towel bar, and toilet paper holder and the brushed gold matched on all of them.
The brushed gold color wasn’t too yellow/orange or too silver. Right in the middle, so it should blend well with brushed gold from other suppliers if you’re trying to mix and match.
I had to return some Amazon and wayfair hardware because it was too yellow/orange.
July 26, 2022
WHEN THE AERATORS BECOME CALCIFIED…
WHEN THE AERATORS BECOME CALCIFIED THERE IS NO WAY TO REPLACE THEM AND THERE IS NO KEY TO REMOVE THE AERATOR. IT HAS BEEN A NIGHTMARE.
July 25, 2022
I love this faucet the color the fact…
I love this faucet the color the fact that it rotates and it has a push down push up stopper for the sink.
The price is great! And delivery happen in 5 days
May 9, 2022
The faucet I wanted was flawed
The faucet I wanted was flawed, so they found me one that was even better! Love my waterfall faucet!
March 26, 2022
The Parlos faucet for our master bath…
The Parlos faucet for our master bath looks perfect. It was easy to install and works like a champ!
March 8, 2022
Excellent experience although…
Excellent experience although disappointed that I ordered 3 faucets to match and only 2 were available. Wish I had known before ordering. I was promptly refunded the cost of the third faucet. Now I have 5 of these faucets total in my house, but I need one more to finish all the bathrooms. Hope I can obtain one more!!!
March 2, 2022
Non existence of customer service to…
Non existence of customer service to help in repairs
February 6, 2022
Bathroom faucet Cartridge
Cartridges were initially out of stock so had to wait about 10 days and keep checking on line. Once ordered they came quickly. Didn't contain any instructions but was easy to install since I am an above average at DIY. Will say the original only lasted about 1 year - fairly quick failure for a sink cartridge.
February 2, 2022
my third purchase of the same faucet
my third purchase of the same faucet. like the way they are made. the price seems good. like everything else, time will tell.
January 19, 2022
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