your customer surport is terrible. I sent 5 emails with still no luck. If anyone does read this I NEED A RETURE AUTH FOR ORDER NUMBER 3726.
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Do NOT BUY THEIR PRODUCTS. DOES NOT STAND BEHIND THEIR PRODUCTS. Installed four new faucets 18 months ago. Two stopped working within the same month, been going back and forth with plumbing company... See more
I like the 2 bathroom faucets. However, a few months went by and the interior of the tailpiece assemblies turned black as though the copper/brass coating erroded away. I contacted customer service... See more
Beautiful hardware and fast shipping. I ordered the towel hooks, towel bar, and toilet paper holder and the brushed gold matched on all of them. The brushed gold color wasn’t too yellow/orange o... See more
Company details
Information provided by various external sources
Our specialty is in making quality sanitary products and accessories in affordable price. We are proud to say that our products are greatly appreciated in Asia, USA and Europe market. Our goal is simple: to give our customers a way to spend their cosy, family, and friendly time. Moreover, we would like to be a part of your lifestyle, to share and to grow up with you.
Contact info
United States
- parlos.com
3.0
Average
118 reviews
Hasn’t replied to negative reviews
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Catherine at Parlos was professional…
Catherine at Parlos was professional and responsive with my customer service request. I rarely receive this type of excellent service from other vendors. Thank you for setting the bar for others to achieve.
December 12, 2021
Faucet falling apart six months later
Looked great but six months in ...Quality is not very good, a big disappointment
February 12, 2021
Excellent quality of materials
Excellent quality of materials, style and finish. Timely arrival.
October 29, 2020
Waiting for the company to contact me…
Waiting for the company to contact me because they sent me only one of two faucets I ordered. No way to call, sent a message via their website.
October 22, 2020
Parlos Waterfall faucet
Hi there, thank you for giving me the opportunity to rate your service and product. The service was great. The website is good, price was better than other places for the same product. Unfortunately I've never heard of Parlos before but now I will be looking for 3 more faucets for my other bathrooms and I will definitely look at what you have available. The delivery was prompt as well.
October 1, 2020
Unprompted review
I ordered the item on line..The order…
I ordered the item on line..The order came on time as promised. To early to asses the quality of the purchased faucet.
September 17, 2020
Unprompted review
I’m overjoyed with my vanity faucet…
I’m overjoyed with my vanity faucet set. Easy to install and looks great. Priced right.
September 12, 2020
Unprompted review
The faucet I received was clearly a returned item.
The faucet I received was clearly a returned item. The faucet had stains on it and they would not come off.
September 12, 2020
Unprompted review
We received what we ordered and…
We received what we ordered and expected, when we expected it. Can’t ask for more than that.
September 2, 2020
Unprompted review
Great product and super simple to…
Great product and super simple to install.
September 2, 2020
Unprompted review
This is my 2nd review...
This is my 2nd review.... yes, great product. Easy install, looks good, still works well after 30 days.
September 2, 2020
Unprompted review
Excellent faucets!
Excellent faucets!! Great price and fast shipping!!
September 2, 2020
Unprompted review
The item i ordered arrived within a…
The item i ordered arrived within a week and so easy to install.
August 28, 2020
Unprompted review
Great faucet!
I love the sleek look of this faucet! It's the perfect size and accent for our new vanity. The good price and quick shipping were bonuses!
August 26, 2020
Unprompted review
This faucet is gorgeous
This faucet is gorgeous. We updated our bathroom and needed new sinkware, and are so glad we went with Parlos. Not only was it super easy to install, it was the lowest price we found! We have pretty hard water, and droplet spots are not even an issue. The faucet stays clean and sleek 24/7. We love it!
August 26, 2020
Unprompted review
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