Absolutely disgraceful. Ordering costumes for kids Christmas plays and been left with upset children because their Costumes have not come. It's basically stealing people's money. BE AWARE, DO NO... See more
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BUYER BEWARE!!!! Ordered 12 days ago costumes supposed to arrive in 3 days ….No tracking number , took 3 for customer service manager to reply to email , she asked me to confirm shipping details w... See more
Very rude, unhelpful staff, zero customer service skills (Ava). Most items on shop floor unpriced. Also items scanning at higher price than labelled. Way overpriced too (will find the same cheaper i... See more
As with everyone else I wish I had read the reviews. Order cosyume weeks ago for a nativity play. Shipped with a guarantee delivery of one week ago - still no parcel. Tracking links do not work. No ph... See more
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102 reviews
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Absolute crap!
I ordered a Star Wars costume and a light saber for my son for Halloween. I could not be more disappointed. The costume is very poor quality and the buttons etc. look like they were made by a child. The light saber makes noises that make no sense and flash multiple colors like a disco ball.
I initiated a return and got a response to follow a link which ended up in a message they someone would get back to me. I’m waiting.
Also, online orders cannot be returned to any of the stores which is silly. Also return postage is not covered.
September 17, 2022
Unprompted review
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