Chloe, my claim advisor, was brilliant; she handled everything quickly and efficiently, kept me updated at every step, and always responded promptly. Thanks to her, the whole process was smooth and st... See more
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See what reviewers are saying
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop. Chloe was very helpful and approachable thro... See more
Unfortunately had a bad crash with a white van which caused considerable damage to my bike. Within a day of lodging my insurance claim Pedalsure swiftly assessed the details and, once I provided t... See more
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim s... See more
Company details
- Cycle Insurance Company
- Liability Insurance Company
- Personal Insurance Company
- Sports Insurance Company
Written by the company
Simple, quick and affordable insurance for you and your bikes. We’re dedicated to cycling insurance and we've been doing it since 2014. This focus means we’re able to deliver the best value, most comprehensive cover and provide quick customer service that you can rely on. We work smart so you can Ride.Smart. We insure all types of bikes, from road bikes and mountain bikes, to e-bikes and cargo bikes.
Contact info
Suite 3, Dukes House, SL4 1LD, Windsor, United Kingdom
- 0800 888 6745
- cservice@pedalsure.com
- pedalsure.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy
March 6, 2023
Seamless and easy Theft is a pretty nasty business
Theft is a pretty nasty business, upsetting and time wasting! But pedalsure made the claim straight forward and efficient. Totally recommend their services.
March 2, 2023
Unprompted review
Excellent service when I had to claim
Excellent service when I had to claim - no messing about - really, really recommend
February 27, 2023
Unprompted review
First time I’ve insured with PedalSure
First time I’ve insured with PedalSure. They offer a significant saving over current insurer’s renewal quote. Website is as straightforward. Let’s hope I don’t need to claim but that’s where an insurer really has to be sound.
February 21, 2023
Quick and easy to set up!
February 21, 2023
Highly recommend!
The process of making a claim with Pedalsure and the support provided in the review process has been top notch. I can't recommend them highly enough - clear, communicative and warm. I wouldn't choose any other company to insure my bike.
February 24, 2023
Unprompted review
Very poor to phone back
February 15, 2023
Reply from Pedalsure
Hi Darren, our apologies for any miscommunication. We have been in touch separately over email.
Best regards
Team Pedalsure
Quick and easy got the cover I needed
February 18, 2023
Found this insurance by accident so…
Found this insurance by accident so glad I did 10/10 👍🏻
February 16, 2023
Simple service and attentive customer…
Simple service and attentive customer support.
February 14, 2023
I found it very easy to sign up for my…
I found it very easy to sign up for my policy.
Everything i wanted i got,would recomend
Pedalsure brilliant.
February 11, 2023
very good The process for obtaining insurance is…
The process for obtaining insurance is very simple and very clear
February 9, 2023
This is my first time having insurance …
This is my first time having insurance on a bike and rightly so, my bike was worth over £2k so it was a no brainer for me to have insurance,I was hoping I wouldn’t need it
But since my bike got nicked pedalsure really helped and I got my claim processed. Would recommend anyone to use their services for a small fee 100% worth it
February 13, 2023
Unprompted review
Very easy to use 👍
February 1, 2023
Very easy to use
February 7, 2023
I couldn’t be more impressed with the…
I couldn’t be more impressed with the service Pedalsure provided.
This is my unfortunately second occasion I have needed them. Having my second well loved bike stolen is heartbreaking but at least this company softens the blow. As with my previous claim, it was dealt with simply and effectively all within a week of the theft. Very honest insurance company and Chloe in particular is a delight to deal with.
James B
January 20, 2023
Unprompted review
My bicycle got stolen and the claim was…
My bicycle got stolen and the claim was dealt with very quickly and positively without delay.
Superb service
Very happy and riding new bicycle already thanks to Pedalsure
January 6, 2023
Unprompted review
Thanks Pedalsure!
Pedalsure are brilliant. After my two bikes were stolen from my property, my home insurer refused to pay out any more than £500 per bike (they were worth £3.5k combined). Luckily I had bike insurance with Pedalsure too, and they paid out the full value, as well as reimbursing me for the Lime bikes I took while I was waiting for the payout. They were great to deal with (thanks Chloe!) and i'd recommend them to anyone.
December 1, 2022
Unprompted review
Following a crash on my bike…
Following a crash on my bike preChristmas, where I hit a pothole and took a tumble, which severely damaged my beloved road bike, Pedalsure stepped in, providing a super efficient and trouble free service to enable me to get my bike back on the road. Huge thanks to Chloe for managing the process from start to finish! Thank you Pedalsure!
January 5, 2023
Unprompted review
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