Chloe, my claim advisor, was brilliant; she handled everything quickly and efficiently, kept me updated at every step, and always responded promptly. Thanks to her, the whole process was smooth and st... See more
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See what reviewers are saying
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop. Chloe was very helpful and approachable thro... See more
Unfortunately had a bad crash with a white van which caused considerable damage to my bike. Within a day of lodging my insurance claim Pedalsure swiftly assessed the details and, once I provided t... See more
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim s... See more
Company details
- Cycle Insurance Company
- Liability Insurance Company
- Personal Insurance Company
- Sports Insurance Company
Written by the company
Simple, quick and affordable insurance for you and your bikes. We’re dedicated to cycling insurance and we've been doing it since 2014. This focus means we’re able to deliver the best value, most comprehensive cover and provide quick customer service that you can rely on. We work smart so you can Ride.Smart. We insure all types of bikes, from road bikes and mountain bikes, to e-bikes and cargo bikes.
Contact info
Suite 3, Dukes House, SL4 1LD, Windsor, United Kingdom
- 0800 888 6745
- cservice@pedalsure.com
- pedalsure.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy
Making a claim was quick and easy. Will definitely insure all future bikes with Pedalsure!
April 27, 2023
Unprompted review
Easy to setup the insurance
April 24, 2023
Important to have now days and most…
Important to have now days and most importantly great price insurance.
April 19, 2023
Quality race and general cover
Great, quick service with quality race and general cover
April 18, 2023
Good and simple process
Good and simple process. Ensure have all documents and will be good. Receipts of bike lock, pics, etc
April 18, 2023
Unprompted review
Very good experience
April 13, 2023
Amber was super helpful.
March 30, 2023
Unprompted review
Great customer service and easy online application
A very helpful and friendly person on the phone to answer questions and an easy application to complete online. Comprehensive insurance cover.
April 3, 2023
The insurance setup was very easy to…
The insurance setup was very easy to follow! Their system is super user-friendly which makes it so much easier to choose options for bike insurance.
April 4, 2023
Quick and easy
March 28, 2023
Chloe was fantastic!!
Chloe!! What a fantastic employee for Pedalsure. My bike being stolen is never a great scenario and I thought the claim would be a pain but Chloe was amazing and she was so responsive every time I asked for an update! Get Chloe a pay rise!!
March 24, 2023
Unprompted review
I have not yet received My bicycle lock.
March 17, 2023
Reply from Pedalsure
Hello Philip, your lock is being sent to you directly from our lock partner. This can take a few working days after your policy is purchased. We will source your tracking number and update you on email ASAP.
Best regards
Team Pedalsure
Easy to follow and distinguish what I…
Easy to follow and distinguish what I needed. Thank you
March 18, 2023
Very easy to go through the process and…
Very easy to go through the process and I needed to ‘edit’ the name of the bike and value, all dealt with very quickly
March 14, 2023
Not sure until I have to make a claim
March 12, 2023
Very straightforward to set up
Very straightforward to set up. Seems like great value for money.
March 7, 2023
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