Chloe, my claim advisor, was brilliant; she handled everything quickly and efficiently, kept me updated at every step, and always responded promptly. Thanks to her, the whole process was smooth and st... See more
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See what reviewers are saying
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop. Chloe was very helpful and approachable thro... See more
Unfortunately had a bad crash with a white van which caused considerable damage to my bike. Within a day of lodging my insurance claim Pedalsure swiftly assessed the details and, once I provided t... See more
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim s... See more
Company details
- Cycle Insurance Company
- Liability Insurance Company
- Personal Insurance Company
- Sports Insurance Company
Written by the company
Simple, quick and affordable insurance for you and your bikes. We’re dedicated to cycling insurance and we've been doing it since 2014. This focus means we’re able to deliver the best value, most comprehensive cover and provide quick customer service that you can rely on. We work smart so you can Ride.Smart. We insure all types of bikes, from road bikes and mountain bikes, to e-bikes and cargo bikes.
Contact info
Suite 3, Dukes House, SL4 1LD, Windsor, United Kingdom
- 0800 888 6745
- cservice@pedalsure.com
- pedalsure.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and straightforward with price …
Easy and straightforward with price beat if required
June 9, 2023
Best place for bike insurance Pedalsure…
I got my bike insured from Pedalsure when I 1st got the bike 3yrs ago. My bike was stolen just a week ago & i put in a claim with Pedalsure & within a few days they have offered me the money for a new bike. The service I got from Chloe from the Claims team was amazing.
If you want to know that your bike will be replaced if stolen then Pedalsure is the place to get it done, & it was only costing me just over £10 month to cover a bike worth £1800.
June 14, 2023
Unprompted review
Strong coverage and fair outcomes.
Initially insured with pedalsure thanks to recommendations from numerous cyclists, well priced and great coverage. Following the unfortunate theft of my bike, the experience of processing my claim was smooth and swift and turned around quickly with a fair outcome. Will continue to insure any bike with them in future.
June 9, 2023
Unprompted review
Easy to apply for and a great service
June 2, 2023
Extremely good comms with the claims…
Extremely good comms with the claims team, plus help and explanations from them, and a fast turnaround of the settlement
June 7, 2023
Unprompted review
Very helpful thanks
June 4, 2023
Stress free insurance
Good price on bike insurance. And the claims team resolved the issues with my bike promptly. I would recommend them as it's stress free processes.
They need to work on answering the phones but they got back to me via email once they listen to voicemail I left them.
June 5, 2023
Unprompted review
Simple and straight forward
May 29, 2023
I didn’t like the very detailed…
I didn’t like the very detailed exclusions in the small print. Like the bike must be locked to something non moveable, even when in the shed, which also must have a specific lock. The policy is still better then others.
May 29, 2023
Great platform
Fast quote and clear explanation of the policies.
Had to update the bike as I ended up buying another bike of a higher car price and was able to add it and change and pay the difference right away
May 24, 2023
Very easy to set up
May 23, 2023
Quick and easy
May 22, 2023
Speed of Processing the claim
The claims team were able to process the claim on the same day which was very impressive.
May 17, 2023
Unprompted review
Fast and reliable
Unfortunately had a bad crash with a white van which caused considerable damage to my bike.
Within a day of lodging my insurance claim Pedalsure swiftly assessed the details and, once I provided the repair quote, swiftly resolved the claim. Pedalsure helped avoid a really stressful, anxious experience. Really reliable company and easy to use online platform.
May 12, 2023
Unprompted review
Very easy to use and clear
Very easy to use and clear. Simple start from a QR code and did it all on my iPhone from there.
May 7, 2023
Very easy to navigate the website
April 26, 2023
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