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Pepe Jeans London Reviews 

75,915
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Items bought lovely quality, no customs duties even though came from abroad, took a bit longer than normal deliveries but understand went through customs etc. Free delivery, good sale prices. Label to... See more

Company replied

Rated 4 out of 5 stars

Pepe Jeans offers modern, comfortable styles with decent fabric quality. The fits feel true to size, and the designs suit everyday wear. Pricing is slightly higher but matches the durability. Overall,... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and updated regularly before too. Lovely fit, soooo comfortable. Had Pepe jeans years ago and have just been reminded how good they are. Thank you!

Company replied

Rated 4 out of 5 stars

I just don’t understand why was I asked for review few days before planned delivery. I didn’t receive the product on the day it was supposed to arrive. I planned my activities around the... See more

Company replied

Company details

  1. Clothing Store
  2. Jeans Shop
  3. Men's Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store
  6. Youth Clothing Store

About Pepe Jeans London

Written by the company

Founded in London in 1973, Pepe Jeans London is an international fashion brand recognized for its strong denim heritage, contemporary urban style and close connection to London creativity and culture. Specializing in denim and casualwear, the brand designs collections for men, women and kids, including jeans, T-shirts, sweatshirts, shirts, dresses, jackets, trousers, footwear and accessories.

Denim remains at the core of PEPE JEANS, with the brand continuously developing new fits, washes and finishes adapted to different styles and trends. Its collections include slim, skinny, tapered, straight, relaxed, loose and barrel fit jeans, combining comfort, innovation and modern design. Beyond denim, the brand also develops casual and smart casual collections designed for everyday wear, blending versatility, functionality and contemporary aesthetics.

PEPE JEANS stands out for its creative approach, international identity and ability to reinterpret urban fashion from a modern perspective. The brand focuses on quality materials, innovative design and constant evolution while maintaining an authentic style connected to the dynamic spirit of London. With a strong international presence and a premium casual positioning, PEPE JEANS has become a global reference in denim fashion and contemporary casual style.

WHAT MAKES US HUMAN

Written by the company

You inspire us to tailor a better tomorrow
WMUH is a people’s philosophy that fosters human and long lasting relationships, nurturing healthy and respectful interactions within our community.

The original denim rebels. Since 1973

From a Portobello side street to every corner of the world — denim was never the same again.

From a Portobello side street to every corner of the world — denim was never the same again.
Five decades later, and we're still at it — pushing denim further than it's ever been. Worn across the world, born in London. We're the brand for those who wear their individuality like a second skin. Bold swimwear and lightweight summer pieces from our Spring Summer 26 collection, dresses and shirts in linen blend to keep you looking and feeling effortlessly cool, sneakers built for any adventure — wherever you're headed, style and comfort have got you covered — and the perfect bag as that final touch that always hits the spot. All built on one promise: confidence, originality, and a style that's entirely your own. Go for denim on denim, and go.

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4.3

Excellent

TrustScore 4.5 out of 5

76K reviews

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4.3

All reviews

(75,915)

4,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery is fast and agents reply to…

Delivery is fast and agents reply to messages on facebook and email quite swiftly. I love this brand! From their footwear to clothes and accessories - everything !

January 16, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London



Dear Simone,

You made our day with your lovely review.

We are so proud to have members like you in our Pepe Jeans community.

If you want us to connect more and find out all our secrets, come and join @PepeJeans!

Have a great day!

Pepe Jeans London Ambassador Team💙

Rated 5 out of 5 stars

Great shopping experience

Great shopping experience! Fast shipping, item as described, would buy again

January 15, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London



Hi Prodromos,

We are so happy to hear that you have liked your products.

We hope you enjoy them.

If you want us to connect more and find out all our secrets, come and join @PepeJeans!

Regards,

Pepe Jeans London Ambassadors Team💙

Rated 5 out of 5 stars

Always great quality clothing and…

Always great quality clothing and modern styles. Always true to size.

January 14, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London


Dear Sharon,

Thank you so much for your loyal support and the fantastic 5-star review! We are absolutely thrilled to hear that you’re loving our modern styles and the quality of our clothing. Your feedback truly means the world to us.

It’s especially wonderful to know that our sizing is working perfectly for you—consistency is something we strive for every day to ensure our customers have the best experience possible. We genuinely appreciate you taking the time to share your thoughts with us.

We look forward to seeing you again soon for your next find! If you have any additional questions or need further assistance, please don’t hesitate to reach out.

Best regards,

Pepe Jeans London Team 💙

Rated 5 out of 5 stars

Black midi satin dress

Clothes always fit nicely and of good quality

January 13, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London

Dear Paula,

Thank you for your feedback. It is great to hear this.

We strive to offer the best possible experience to our customers and we are happy to see that yours was a lovely one.

Regards,

Pepe Jeans London Ambassadors Team

Rated 1 out of 5 stars

Long delay

Order 01/12/2026.
Τoday 01/27/2026 and I still haven't received the package!!!

January 12, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London


Dear Niki,

Thank you for your feedback.

Please accept our most sincere apologies, as we aim to offer the best shopping experience possible.

We will be contacting you separately to resolve the issue.

Thanks for your understanding.

Sincerely,
Pepe Jeans London Ambassador Team 👖

Rated 5 out of 5 stars

Pepe Jeans London

I love the brand and will be buying more clothes in the very near future. I love the style of clothing and various apparel they have. This is one of my latest favourite Brands

November 28, 2025
Pepe Jeans London logo

Reply from Pepe Jeans London


Hi Ranjit


How great to hear this!


Thank you for sharing your experience with us; we look forward to welcoming you to our online store soon.


If you want to stay connected and find out all of our secrets, come join @PepeJeans!


Have a nice day,


Pepe Jeans London Ambassadors Team💙

Rated 5 out of 5 stars
Pepe Jeans London logo

Reply from Pepe Jeans London


Hallo Roy,

Wie schön, das zu hören!

Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben; wir freuen uns darauf, Sie bald in unserem Online-Store begrüßen zu dürfen.

Pepe Jeans London Ambassadors Team💙

Rated 3 out of 5 stars

We experienced some issues with the delivery, but it was resolved successfully

A little struggle to receive my order, but in the end all wel.
No comments on the product, very satisfied.

January 12, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London



Dear Dave,

Thank you for your feedback.

Please accept our most sincere apologies, as we aim to offer the best shopping experience possible.

We can see that you have already been in contact with our online team, who have reviewed this situation and provided you with a solution.

If you need further information or assistance, please contact us back.

Have a lovely day,

Pepe Jeans London Ambassadors Team💙

Rated 2 out of 5 stars

Product is perfect

Product is perfect, delivery experience is far from good.
E mail said delivery was due 16th January.
Tried to rearrange but not option.
Actual delivery to door was initially 19th January. Royal Mail
I was at work,
Went for rearrange.
Conformation delivery to local post office 21st. Perfect.
Attempted delivery on 20th. Card telling me to rearrange.followed QR code, said delivery 23rd.
Pepe e mail confirmed 23rd.
Attempted delivery 21st card left again.
E mail later to say ready for collection at local post office.

January 10, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London



Hello Sylvia!

Thank you for your comment, which helps us improve our service.

We sincerely apologise for any inconvenience caused.

Please allow us to review your case again and we will get back to you as soon as possible.

Thank you for your patience!

Kind regards,

Pepe Jeans London Ambassadors Team 💙

Rated 5 out of 5 stars

Great servise and excellent products

Great servise and excellent products. Fast shipping to Croatia

January 9, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London


Hola Melania,

Gracias por hacernos llegar este comentario.

Nos alegra saber que has tenido una experiencia tan positiva.

Si quieres que conectemos más y enterarte de todos nuestros secretos, ven y únete a @PepeJeans!

Te deseamos un maravilloso día,

Pepe Jeans London Ambassadors Team 💙

Rated 5 out of 5 stars

Very pleased

This company is quick, efficient and customer friendly. I also love their clothing.

September 24, 2025
Pepe Jeans London logo

Reply from Pepe Jeans London


Dear Joanna,

You made our day with your lovely review.

We are sure that the item purchased looks fantastic on you, everything matches a beautiful smile!

We are so proud to have members like you in our Pepe Jeans community.

If you want to stay connected and find out all of our secrets, come join @PepeJeans!

Have a great day!

Pepe Jeans London Ambassador Team💙

Rated 4 out of 5 stars

Good product

All good but delivery was slow considering you pay for it

January 8, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London


Dear David,

Thank you for your feedback.

Please accept our most sincere apologies, as we aim to offer the best shopping experience possible.

We will be contacting you separately to resolve the issue.

Thanks for your understanding.

Sincerely,
Pepe Jeans London Ambassador Team 👖

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly — payment, shipping, and delivery. Five stars. Nice!

January 4, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London




Dear Tomasz,
Thank you so much for your wonderful review!

We're thrilled to hear that everything went smoothly with your payment, shipping, and delivery.

Your five-star rating means a lot to us. If you ever need anything in the future, we're here to help. Thanks again for choosing us!

If you want to stay connected and find out all of our secrets, come join @PepeJeans!

Have a great day!

Pepe Jeans London Ambassador Team💙

Rated 5 out of 5 stars

Simple to place an order,good…

Simple to place an order,good communication,quick delivery,good quality clothing

January 6, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London


Dear Andrew,

We appreciate your feedback and value your opinion; we are listening to you!

Likewise, we are happy to hear that you and your family are happy with our products. We strive to offer our customers the most modern designs with the best quality.

Regards,

Hackett London Ambassadors Team 🎩

Rated 5 out of 5 stars

great jeans

great jeans - excellent fit - great value

January 6, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London



Cher Mike,

Merci beaucoup pour votre commentaire élogieux !
Nous sommes ravis d'apprendre que votre expérience a été si positive.
Votre satisfaction est notre priorité, et vos retours positifs nous motivent à continuer d'offrir le meilleur à nos clients.

Si vous souhaitez en savoir plus et découvrir tous nos secrets, rejoignez-nous sur @PepeJeans!
Passez une excellente journée,

L'équipe des ambassadeurs Pepe Jeans London 💙

Rated 5 out of 5 stars

Easy and great fit!

Easy, quick and right fit!

January 6, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London


Hello There!

You made our day with your lovely review.

We are sure that the jeans look fantastic on you, everything matches a beautiful smile!

We are so proud to have members like you in our Pepe Jeans community.

If you want to stay connected and find out all of our secrets, come join @PepeJeans!

Have a great day!

Pepe Jeans London Ambassador Team💙

Rated 5 out of 5 stars

Best jeans

My 3rd pair pepe jeans, fit great, look fantastic, last forever, definitely not my last purchase

January 3, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London



Dear Magdalena,

You made our day with your lovely review.

We are sure that the jeans look fantastic on you!

We are so proud to have members like you in our Pepe Jeans community.

If you want us to connect more and find out all our secrets, come and join @PepeJeans!

Have a great day!

Pepe Jeans London Ambassador Team💙

Rated 4 out of 5 stars

I like the cords I have bought

I like the cords I have bought, I think I'm just a bit between sizes, I did order medium, they were too big, I've now got small and they might be a little tight, hopefully they ease off over wearing and washing.

January 4, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London

Hi Fiona,

Thank you for this review.

We hope to see you at our online store again really soon!

If you want to stay connected and find out all of our secrets, come join @PepeJeans!

We wish you a great day.

Pepe Jeans London Ambassadors Team💙

Rated 5 out of 5 stars
Pepe Jeans London logo

Reply from Pepe Jeans London

Hi Renos!

We're thrilled to hear you loved the quality of our products and the efficiency of our services.

We work tirelessly to ensure our customers have an exceptional experience.


Kind regards,

Hackett London Ambassador Team

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

January 3, 2026
Pepe Jeans London logo

Reply from Pepe Jeans London

Hi Brigid!

We're thrilled to hear you loved the quality of our products and the efficiency of our services.

We work tirelessly to ensure our customers have an exceptional experience.

If you want to stay up-to-date with all the latest news, join Pepe Jeans and follow @PepeJeans!

Best regards and have fun,

Pepe Jeans London Ambassador Team 💙

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