Peter, Montana and Easter were hardworking, efficient and used their initiative when they moved us back home after our house fire. Peter was mindful of his team's welfare on a very hot day which I'm s... See more
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Review summary
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Reviews shaping this summary
We had to move out of our house at short notice last week when our insurers finally gave the go-ahead to start work on our subsidence-ridden property. The Perfect Group lived up to their name and made... See more
Can’t thank the Perfect Group enough. Mabel and James were great - providing quick turnaround with the quote, dropping off all of the packing materials required (and then more when we needed additiona... See more
We moved Fri 23rd January the team leader Connor and his three colleagues were fantastic the move was completely stress free.The service leading up to the move was absolutely 1st class as well with Ja... See more
Company details
Written by the company
Welcome to the Perfect Group – the ultimate solution for all your removal, storage, and furniture rental needs. As a leading company with National and International coverage, we take pride in our unmatched commitment to quality, excellence, and workmanship. Our journey began in 2007, when three childhood friends shared a vision of creating a removal company that would set new standards in the industry. Today, our passion and dedication to delivering exceptional customer service have helped us become the go-to choice for thousands of families who trust us with their moves every year. From local to international relocations, our team of fully trained experts ensures a hassle-free and seamless experience that exceeds your expectations. Our success is driven by our core values of honesty, respect, courtesy, and reliability, which are deeply ingrained in everything we do. We are also proud members of the prestigious British Association of Movers (BAR), which further strengthens our commitment to providing the highest level of service and value to our customers. At the Perfect Group, we believe that moving should be stress-free, effortless, and efficient, no matter where you are in the world. That's why our mission is simple – to help you move your belongings anywhere, anytime, and with the utmost safety and care. So, if you're looking for a removal company that delivers on its promises, look no further than the Perfect Group. We are the perfect choice for your perfect move!
Contact info
19 , BN1 1UF, Brighton, United Kingdom
- 0345 009 4080
- info@perfect-group.co.uk
- perfect-group.co.uk
4.9
Excellent
302 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service
Office staff were quick and efficient getting me a removal date as soon as possible. The removal guys were brilliant, they went above and beyond even assembled my beds while I was out! Great service will recommend
December 16, 2024
Unprompted review
Reply from Perfect Group
Thank you so much for your fantastic feedback! We're so glad to hear that the office staff were able to get your removal date sorted quickly and that the removal team went above and beyond for you. It’s great to know they took care of things like assembling your beds while you were out—that’s exactly the kind of service we aim to provide. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If you need anything else in the future, don’t hesitate to reach out!
Perfect Group Saved The Day
A short-notice large domestic pack, removal and unload was handled with the utmost care, attention and professionalism by Steve and the team. Thank you.
But there is more. It was the little things, the care with wrapping and packing, the courtesy, the reliability, the communication, all faultless.
The big things too were handled brilliantly, including a grand piano, actually the piano sounds better after the move, so thanks for tuning it on the journey.
At the time I said how impressed I was, how this move was the best move ever. So only five stars, I would actually rate ten.
December 5, 2024
Unprompted review
Reply from Perfect Group
Wow, thank you so much for this incredible feedback! We’re beyond happy to hear that Steve and the team were able to handle your move with such care and professionalism, especially with the grand piano—sounds like a true success! It’s fantastic to know that all the little details, from wrapping and packing to communication, were just as spot on for you. Your words mean the world to us, and we’re so grateful that we could make your move such a positive experience. If we could give you ten stars, we definitely would! Thanks again for trusting us with your move, and we’re always here if you need us in the future.
Everything around the removal was perfectas…
Everything around the removal was handled incredibly professionally.
Regular phone contact & updates with the Exeter office & Richard on the ground was really helpful.
The two teams on the two days were brilliant.
My 91 year old Mum was very grateful to have her belongings so well cared for. We would have no hesitation in recommending the company. Perfect service!
November 18, 2024
Unprompted review
Brilliant service and great employees!
Brilliant service and great employees!
November 22, 2024
Unprompted review
Very professional
Very professional, helpful and efficient team, highly recommended.
November 15, 2024
Unprompted review
Outstanding
From the initial phone inquiry to the move itself the team were just superb. I would highly recommend the team to anyone - Thank you
November 15, 2024
Unprompted review
Reply from Perfect Group
Hi Oliver,
Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our team superb from start to finish! Providing outstanding service is our top priority, and your recommendation means the world to us.
If you ever need assistance again in the future, please don’t hesitate to reach out.
Best regards,
The Perfect Group Team
Haydon and his team were great
Haydon and his team were great. Honest, friendly and listened to my needs. They were careful packing, respectful and worked considerately around my pets.
A trustworthy and likeable bunch.
Thank you 😊😊
November 13, 2024
Unprompted review
Reply from Perfect Group
Thank you for your lovely feedback! We’re so pleased to hear that Haydon and his team provided you with honest, friendly, and considerate service. Taking care to listen to your needs and working respectfully—especially around your pets—is a priority for us, and we’re glad this made a positive difference during your move.
It’s wonderful to hear that you found the team both trustworthy and likeable. Your kind words mean a lot to us and will be shared with Haydon and the crew.
If we can assist you further, please don’t hesitate to reach out!
Warm regards,
The Perfect Group Team
Great service.
Steve and the guys did a great job removing all our furniture into storage, packing and covering all our furniture and fragile items..
They were very accommodating all the way through the move.
Also the service I received from Beth with communication.. Thank you Steve and Beth.
October 11, 2024
Unprompted review
Reply from Perfect Group
Thank you so much for your kind review! We’re delighted to hear that Steve and the team provided great service while carefully packing and storing your furniture and fragile items. It’s wonderful to know they were accommodating throughout the process and made your move as smooth as possible.
We’re also thrilled to hear that Beth’s communication and support left a positive impression. We’ve shared your feedback with both Steve and Beth, and they truly appreciate your kind words.
Thank you for taking the time to share your experience. If there’s anything else we can assist you with, don’t hesitate to get in touch!
Warm regards,
The Perfect Group Team
100% and 10+ out of 10
We recently had the contents of our house packed, removed and stored by this company, and I can give them 10 out of 10 at least for every aspect of their work. Communication, attention to detail regarding, packaging and removal were all exemplary. All the people from this company were extremely kind, patient and helpful. Everything was packed well and all boxes were clearly labelled. I highly recommend this company and all of the staff 100%.
November 7, 2024
Unprompted review
Reply from Perfect Group
Hi Alan,
Thank you so much for your glowing review and for rating us "100% and 10+ out of 10"! It’s incredibly rewarding to hear that our team met your expectations and delivered exemplary service during your move.
We’re thrilled to know that you appreciated our communication, attention to detail, and care in packing and labelling your belongings. Your kind words about our team’s patience and helpfulness mean a great deal to us and will surely motivate everyone to keep up the high standards of service.
Your recommendation is the highest compliment we could receive. Thank you once again for trusting us with your move, and if you ever need our assistance in the future, we’ll be here to help!
Warm regards,
The Perfect Group Team
Excellent Service, thank you.
I would like to say thank you so much to Perfect Removals and especially to the two guys who moved us into our temporary accommodation in Holt, they most certainly went above and beyond to ensure that everything went smoothly with the move. All the 'loan' furniture arrived on time and the two put everything together for us and even assembled the rooms so that they looked great, what an absolutely wonderful service I would recommend them to anyone. They also then followed me to our flooded home to bring back some items we needed as we will be here for some time, they once again carried everything to it's place in the rental property. Can't fault this service from start to finish from picking up the phone, being kept informed, and follow up calls to ensure everything went smoothly. Wouldn't dream of using anyone else anymore.
November 1, 2024
Unprompted review
Reply from Perfect Group
Hi Liz,
Thank you so much for your wonderful feedback and kind words about your experience with us. We are absolutely delighted to hear that our team exceeded your expectations and provided you with excellent service during what we understand must be a challenging time for you.
Your praise for the two team members who assisted with your move has been shared with them, and they are thrilled to know that their efforts made such a positive difference. At Perfect Group, we pride ourselves on going above and beyond for our customers, and your acknowledgment truly means the world to us.
We’re glad to know that everything was assembled to your satisfaction and that you were kept informed throughout the process. It’s fantastic to hear that our follow-up calls and attention to detail reassured you and made the experience seamless.
Thank you for trusting us and for your high recommendation. If there’s anything else we can do for you during your stay in temporary accommodation or beyond, please don’t hesitate to reach out.
Warm regards,
Perfect Group
These movers are AMAZING
Wow what a lovely bunch of movers. They were so fast and efficient. They are very friendly and took great care over the wrapping of our stuff and it was all packed so thoroughly. We actually felt so at ease with them we left them to it and went for a walk and brunch. If you can't decide which movers to get choose these.....they are so worth every penny. Look no further. In fact when our son moves out we will be having them again. They really are a wonderful company.
Thank you Connor and everyone
October 30, 2024
Unprompted review
Reply from Perfect Group
Thank you so much Jackie for this amazing feedback! We’re so glad to hear that you had such a fantastic experience with our team.
Connor and the crew will be thrilled to know they made such a great impression. It’s wonderful to hear that you felt at ease during the move, and we truly appreciate you trusting us with your belongings. We’d be honored to help again when your son moves out! Thanks again for your kind words and recommendation—it's customers like you that make what we do so rewarding.
All the best,
Perfect Group
Stress free moving
Cameron and his team made my move so easy and as stress free as possible, I couldn’t be more greatful for all their help. From day one, each step of the move was made simple and I was moved into my new home extremely fast. Thanks again guys!
November 6, 2024
Unprompted review
Reply from Perfect Group
Thank you so much Rhiannon for your fantastic review! We’re thrilled to hear that Cameron and the team were able to make your move stress-free and smooth.
It’s always our goal to make the process as simple and efficient as possible, and we’re so glad to know we hit the mark for you. Your kind words mean a lot to us, and we’ll be sure to pass on your thanks to Cameron and the team. Wishing you all the best in your new home—should you need anything in the future, don’t hesitate to reach out!
Warm regards,
Perfect Group
Perfect!
TOP service all round. Simply the best I have ever experienced. Nice people (Charlie and Tom), on-time, with the most skilled and careful wrapping, and storage in the van I have ever seen.
Thank you Perfect Group. So aptly named . .
November 4, 2024
Unprompted review
Reply from Perfect Group
Thank you so much for your fantastic review Nigel. We’re absolutely delighted to hear that you had such a positive experience with us. It’s wonderful to know that Charlie and Tom made such a great impression with their skills, care, and professionalism. We pride ourselves on offering top-notch service, and it’s great to hear that they truly lived up to that standard.
Your kind words mean a lot to us, and we’ll be sure to pass along your thanks to Charlie and Tom – they’ll be thrilled to hear that you were so impressed with their work.
Thank you again for choosing Perfect Group – we’re so happy to have earned your trust, and we’d be more than happy to assist you with any future moves or storage needs!
Wishing you all the best!
This was our second time using the…
This was our second time using the company what a fantastic service the team provided going above and beyond our expectations a real credit to your company. Thank you
October 29, 2024
Unprompted review
Reply from Perfect Group
Thank you so much for your fantastic feedback Derek. We’re absolutely thrilled to hear that you chose us again for your move and that we exceeded your expectations once more. It’s always a pleasure to work with returning customers, and we’re so glad to know that our team continues to deliver the level of service you’ve come to expect from us.
We’ll be sure to pass along your kind words to the team – they’ll be so pleased to hear that they made such a positive impact.
Thank you once again for trusting us with your move. We look forward to being of service again in the future!
All the best,
Perfect Group
Brilliant company to deal with
Brilliant company to deal with. Always ‘on the ball’ and so helpful. Packed up all my belongings with such care. Pay out for damaged mirror was very fast and no fuss. People here actually do ring you back when they say they will, unlike a lot of other companies. Had them pack up my items, store them, return them, collect boxes afterwards and dealt with issue regarding my hob, all very professionally. A pleasure to do business with. Can recommend them 100%. Well done Perfect Group.
May 1, 2024
Unprompted review
Reply from Perfect Group
Thank you so much Christine for your kind and thoughtful review! We're thrilled to hear that your experience with us was so positive from start to finish. We’re proud of our team's commitment to professionalism and care, and it’s great to know that we were able to make your move and storage process as smooth as possible. It’s also fantastic to hear that our communication and fast resolution of any issues made a difference for you—customer satisfaction is always our top priority.
We truly appreciate your recommendation and your trust in us. It was a pleasure working with you, and if you ever need our services again in the future, we’ll be here to help!
Warm regards,
Perfect Group
pg have gotten involved befitting Company namein a long…
pg have gotten involved in a long running saga with my home being destroyed, within 2 days of being notified they have managed to refurnish a 4 bed property, beds, sofas etc etc. not only this but they managed to expedite the delivery to 1 day! The team that turned up were amazingly friendly, efficient and willing to help in any way. Their name really is indicative of how they perform.
October 3, 2024
Unprompted review
Reply from Perfect Group
Thank you so much William for your incredible feedback! We’re beyond pleased to hear that we were able to step in and help you during such a difficult situation. It’s wonderful to know that our team’s quick response, efficiency, and friendly service made a difference for you. We’re committed to going above and beyond, and your kind words truly reflect our dedication to providing the best possible service, no matter the challenge.
We’re honored to have been able to assist in refurnishing your home, and we’re so glad we could make the process as smooth and fast as possible. If you ever need further support or assistance in the future, please don’t hesitate to reach out—we’ll be more than happy to help.
Best regards,
Perfect Group
Excellent, best we have had ever
Both us and our daughter who has just moved used this firm and can't recommend highly enough
June 19, 2024
Unprompted review
Great service fully competent staff and…
Great service fully competent staff and very professional
August 20, 2024
Unprompted review
Absolutely incredible
Absolutely incredible! Arrived on time, efficient, professional, fun and sooooo helpful. Honestly can’t say better things about your company. I’m heavily pregnant and my partner has damaged his knee so the help was just what we needed for our move. Thank you times a million!!!!
August 10, 2024
Unprompted review
Perfect by name and nature
Perfect by name, Perfect by nature, 2 guys on time, very considerate and caring and just couldn't do enough, Communications were excellent, I would rate this company 100 percent
July 30, 2024
Unprompted review
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