Piercingmania Reviews 191

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Great products and incredible customer service! Sanne in particular was especially helpful and friendly. I asked about the difference between two products and Sanne sent over a comparison picture for... See more

Rated 5 out of 5 stars

Have bought some different piercings before which have been wonder. Ordered recently and it got lost in the mail but support sent a replacement right away, thanks again :)

Rated 5 out of 5 stars

Super easy purchasing process and quick delivery! I had a delivery issue and it was very quickly resolved by Sanne who was extremely helpful! Would purchase any jewellery from them again!!!!

Rated 1 out of 5 stars

Changing my previously good review to a negative one. My last few experiences with PM have been stressful. They have refunded a £25 item I returned in reward points despite paying cash, and I have bee... See more

3.6

Average

TrustScore 3.5 out of 5

191 reviews

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Rated 4 out of 5 stars

customer service great!!

ordered 3 things off here and one got missed, however, when reaching out to customer service they were so quick with their response and helped me straight away by sending the missing thing.

would recommend.

thank you

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer service

Although most of my purchases have been timely, well-packaged, correct, high-quality and long-lasting, I did recently have a problem with a titanium ring I purchased with a loose hinge. I messaged them on the website and they immediately dispatched a replacement and an apology. The customer service was outstanding and I will remain a loyal customer. Very impressed.

April 8, 2020
Unprompted review
Rated 1 out of 5 stars

Nose piercing of real gold with prong…

Nose piercing of real gold with prong set diamond of which was advertised on their site . Saddened to say after buying I was informed that it was not a diamond but a cubic Zirconia. This is totally false advertising in my opinion and shall not be using that site again. I bought this in good faith as a xmas Present for my Daughter, and being one of the older generation do not have Pounds and Pounds to spend. I know it was not expensive £33.+ but I could have bought one from another well known store for just £5 more with a set Diamond which would have been Guaranteed and delivered witgh a presentation gift box which I was also informed my purchase did not as they were sold out. Not a very happy old Lady .

November 25, 2019
Unprompted review
Rated 1 out of 5 stars

Rusted Piercings

I've ordered from them three times. Their horeshoe jewellery is the only decent thing I've gotten from this site.

I've spent a total of £56.60 here from three orders, every single one of those orders has had a problem.

Firstly I got an industrial barbell with a snake wrapped around it. The snake was much too big for any ear and ended up rubbing against my so much it caused a hole in the corner of my ear.

I bought a different industrial piercing, one shaped like an arrow, which was fine until it started to rust. I also bought two earrings shaped like luger bullets, which also rusted.

Finally, I had an eyebrow piercing which fell out overnight, meaning I had to get it re-pierced.

Avoid at ALL costs

June 19, 2019
Unprompted review
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