I'm giving 5 stars because normally the service from Pipeline products is excellent. I must add though, my last order was mis-picked by the warehouse staff and the process to re-send and collect someh... See more
Company replied
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See what reviewers are saying
This is a great company, their products are excellent and their service greater still. I placed an order on the Thursday late afternoon, later that evening I realized I had made a mistake. I telep... See more
Company replied
I could not recommend this supplier more highly. We are currently equipping a new venture, which has required a vast array of fittings and equipment. Their service has been stellar. Maddy Jeffrey... See more
Company replied
Pipeline Products have been extremely helpful with all of our material supply needs. They are prompt and professional. Orders are correct and on time, which is so important in our industry. If we requ... See more
Company details
- Metal Supplier
- Metal Industry Suppliers
- Pipe Supplier
- Pump Supplier
- Steel Distributor
- Valves and Actuators Wholesaler
Written by the company
We supply Stainless Steel hygienic & BSP Fittings, Valves and Tube for the Food, Dairy, Brewing & process industries. Founded in 1982 the company has operated as a distributor, manufacturer and more recently an importer. The diverse nature of the business has allowed us to become the primary source for hygienic valves and fittings in the industry and the reason why many stockists, end users and contractors rely on us every day for up to date technical information and products all backed up by our high level of service. Our commitment to stocking and understanding a diverse range of market led products helps innovative organisations and Engineers plan and implement efficient, profitable production lines that add value every day.
Contact info
15 Concorde Drive, 5C Business Centre, BS21 6UH, Clevedon, United Kingdom
- 01275 873103
- info@pipeline-products.co.uk
- pipeline-products.co.uk
4.9
Excellent
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
First class service!
First class service. Competitive price, Prompt delivery, consignment arrived in excellent condition with nothing missing. Highly recommended.
September 17, 2021
Unprompted review
Reply from Pipeline Products LTD
Hello Dale,
Thank you very much for your positive feedback, it's highly appreciated.
Kind Regards
Pipeline Products LTD
A great company
A company with excellent service and knowledgeable staff members. Never had a problem with them and wouldn't go anywhere else.
September 14, 2021
Unprompted review
Reply from Pipeline Products LTD
Hello Will,
Thank you for your feedback, you've been very kind! We hope to see more orders from you in future.
Kind Regards
Pipeline Products LTD
Excellent service
Excellent service, order placed online at 2.00pm and goods delivered at 10.00am the next working day.
September 13, 2021
Reply from Pipeline Products LTD
Hello Gerald,
Thank you for leaving a positive review, glad to read that you received your goods nice and quick.
Kind Regards
Pipeline Products LTD
Up to now all good
September 10, 2021
Reply from Pipeline Products LTD
Hello Dawn,
Thank you for taking the time to write a review, it really helps us!
Kind Regards
Pipeline Products LTD
One of the stainless hand wheel knobs…
One of the stainless hand wheel knobs had broken off the boss....not packaged up well enough.....the actual manway was of good quality
September 10, 2021
Reply from Pipeline Products LTD
Hello,
I'm sorry to hear that you're unhappy with your order and that it arrived in that condition. If you'd be so kind as to contact our Sales Team, we can certainly discuss rectifying it for you.
If you use the email info@pipeline-products.co.uk, one of our Sales Team can get in touch with you.
Kind Regards
Pipeline Products LTD
Proactive Response
Hi Jake,
I did ring Rebecca, for you to give me a call back.
No issues as I know you will be busy.
I just wanted to say thank you for the great experience we received from yourself, after the picking issue and the incorrect delivery.
Great resolve and wanted to pass on our thanks for the way that you dealt with the issue.
Makes a refreshing change to have a supplier act so pro-actively over an issue.
Thanks again to all involved and we will definitely deal with you again over other projects.
September 9, 2021
Unprompted review
Reply from Pipeline Products LTD
Hello Steve,
Thank you so much for your positive feedback, we're glad to hear that you had a great experience with our Sales Team. We pride ourselves on giving excellent customer service, so it's great to hear that's what you got.
Kind Regards
Pipeline Products LTD
I ordered a seal from here
I ordered a seal from here. It fit the piece of equipment I needed it for and was exactly what I needed.
September 2, 2021
Reply from Pipeline Products LTD
Hello Joshua,
Thank you for your positive feedback, it's much appreciated! Hope to see you place some more orders with us in future.
Kind Regards
Pipeline Products LTD
Good service
August 17, 2021
Reply from Pipeline Products LTD
Hello Edward,
Thank you for your feedback, it's much appreciated.
Kind Regards
Pipeline Products LTD
Very good thank you
August 13, 2021
Reply from Pipeline Products LTD
Hello Geoff,
Thank you for your positive feedback, glad to hear you're so pleased.
Kind Regards
Pipeline Products LTD
Reply from Pipeline Products LTD
Hello Gary,
Thank you for your positive feedback, we're glad you got what you wanted in a jiffy!
Kind Regards
Pipeline Products LTD
Reply from Pipeline Products LTD
Hello Vadim,
Thank you for your positive feedback. We pride ourselves in our high quality materials and our speedy customer service, so we're glad to see you're happy.
Kind Regards
Pipeline Products LTD
Great Supplier
Fast delivery, always friendly and always helpful.
Bath Ales
August 4, 2021
Unprompted review
Reply from Pipeline Products LTD
Hello,
Thank you for your positive feedback, great to hear you're happy with our service.
Kind Regards
Pipeline Products LTD
Quick delivery
July 8, 2021
Reply from Pipeline Products LTD
Hello Stephen,
Thank you for your positive feedback, we pride ourselves on our next day delivery service so it's great to hear you're so pleased with it.
Kind Regards
Pipeline Products LTD
Excellent company to work with
Excellent company to work with. Very helpful and friendly staff. Extremely efficient , orders usually received the next morning.
July 1, 2021
Unprompted review
Reply from Pipeline Products LTD
Hello Peter,
Thank you very much for your positive feedback, we're so glad you have had a good experience buying from us and that our staff were so friendly.
Kind Regards
Pipeline Products LTD
Very easy to deal with and very helpful…
Very easy to deal with and very helpful when contacted.
June 14, 2021
Reply from Pipeline Products LTD
Hello Gary,
Thank you for your positive feedback, glad to here you were happy with everything.
Kind Regards
Pipeline Products LTD
Ordered 2 x 90 deg bend sections
Ordered 2 x 90 deg bend sections, Very helpful on the phone with a good knowledge of their products, Overnight delivery, Parts ordered were to a high quality & we finished job successfully next day, Will use again.
June 7, 2021
Unprompted review
Reply from Pipeline Products LTD
Hello Barrie,
Thank you for your positive feedback, glad to hear everything went so smoothly for you. Hope to speak to you again soon.
Kind Regards
Pipeline Products LTD
Goods arrived as ordered and quickly.
June 2, 2021
Reply from Pipeline Products LTD
Hello Helen,
Thank you very much for your positive feedback, it's much appreciated.
Kind Regards
Pipeline Products LTD
Brilliant service provided by Pipeline…
Brilliant service provided by Pipeline always a pleasure to deal with and the goods are always delivered in good time.
June 1, 2021
Unprompted review
Reply from Pipeline Products LTD
Hello Martin,
Thank you for your positive feedback, that's great to hear you're so happy with our Customer Service and prompt delivery. It is much appreciated.
Kind Regards
Pipeline Products LTD
Looks like 'on the ball' service operating
Ordered out of stock item and they quickly responded advising when new stock would be available and despatched
May 16, 2021
Unprompted review
Reply from Pipeline Products LTD
Hello Tony,
Thank you for your positive review, we pride ourselves on our high quality Customer Service so this is great to read.
Kind Regards
Pipeline Products LTD
Reply from Pipeline Products LTD
Hello Clwyd,
You're very welcome and thank you for your custom.
Kind Regards
Pipeline Products LTD
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