Sadly my experience has been horrible. I placed an order for a hoya carnosa on 25th of July. Based on their delivery policy I should have had it delivered around 31st of July. Now is 8th of August and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Plants were very well packed. However placed order on the 2nd jan and didn't recieve any information following when to expect delivery. Did chase up as website stated posted the Monday after purc... See more
I have purchased a Houseplant Starter Kit from Plant Pet Club few months ago. All healthy and arrived fast. Green pets are doing well. Signed up for 6 months subscription now. My first subscription de... See more
Company replied
I love this company. I just received my second subscription of an indoor plant and pot and I havent been disappointed. Plants and pots well packaged, undamaged and plant care card very informative. I... See more
Company replied
Company details
Written by the company
Plant Pet Club is one-stop houseplant shop for enthusiastic beginners and seasoned collectors who want to grow their indoor jungle . Plant Subscriptions, Jungle Bundles, and simply stunning plants and pots!
Contact info
United Kingdom
- plantpetclub.co.uk
3.1
Average
136 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just received my Air purifying jungle…
Just received my Air purifying jungle bundle with pots and I'm over the moon with them. Arrived in great condition and with care cards to keep this beginner right. Will definitely order again.
January 22, 2021
Unprompted review
Reply from Plant Pet Club
Thank you for your kind review. Welcome to a new hobby!
Subscription
Had quite a few months on the subscription now and every one has been as good as the last. Perfect plants and great quality pots too.
January 21, 2021
Unprompted review
Reply from Plant Pet Club
Thank you for your kind review
Just received my first plant
Just received my first plant - a beautiful calathea. Very well packed, healthy plant and a lovely pot! Care instructions are very clear. I couldn't be more pleased!
January 21, 2021
Unprompted review
Reply from Plant Pet Club
Thank you for your kind review.
I love this company
I love this company. I just received my second subscription of an indoor plant and pot and I havent been disappointed. Plants and pots well packaged, undamaged and plant care card very informative. I had one question about plant care that I directed to customer service and got a friendly response really quickly! Can't fault them so far, would recommend to anyone!
January 20, 2021
Unprompted review
Reply from Plant Pet Club
Thank you so much for taking the time to leave us this amazing review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.