Podsbay 

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See what reviewers are saying

Rated 1 out of 5 stars

The "vents" on top are just stickers that come off. The sound quality is average at best, what is worse is the battery indicator just gives random readings each time you open the case. For basically $... See more

Rated 1 out of 5 stars

My son paid over $70 to have these delivered but very disappointed with the product. Difficulty with the L) pod charging from the beginning and not accurate % shown on phone. Contacted podsbay within... See more

Company replied

Rated 1 out of 5 stars

I purchased the Air i500 pro TWS earbuds in early March this year. For the first month they worked as advertised. After that time, the earbuds were increasingly unable to maintain a Bluetooth connecti... See more

Rated 1 out of 5 stars

I swear to god if I’m not issued my refund for my FAULTY f* mass produced plastic trash I’m going to go mental. -In response to pods bay: The earbuds you sold me are F A U L T Y, the sound is lou... See more

Company replied

Company details

  1. Electrical Appliance Wholesaler
  2. Electronics Store

Information provided by various external sources

Podsbay provides affordable alternatives to products you love. We stock Custom Airpod Alternatives like the Air 2, i100 TWS etc. We aim to provide the best quality Airpod Alternative products we can. We ship Globally with FREE Shipping EVERYWHERE.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My right airpod (i500 tws) turned blue…

My right airpod (i500 tws) turned blue and isn't working. This is after not even 24 hours of it being delivered to my home. I tried to contact Podsbay and they aren't replying to my questions but replying with a "voicemail".
Why are they glowing blue and why isn't it working? I want a full refund or replacement because the product is faulty.

November 26, 2019
Unprompted review
Podsbay logo

Reply from Podsbay

1) We have a pretty easy to find returns request section on the website
https://podsbay.myreturnscenter.com

2) We have an easy to find contact us page on the website
https://podsbay.com/pages/contact-us

3) We *DONT* have a voicemail so I'm not even sure what you're referring to what you say "voicemail"

Either you're talking about some other website because our returns and contact us sections are clearly visible on the website and we have no contact number nor voicemail.

Rated 5 out of 5 stars

I500TWS simply the best

I have been using the i500TWS for over 2 months. In a word they are fantastic. Battery life is excellent, the music sound quality is excellent, voice quality is on par with the original. The pairing is quick as well as the connectivity itself. The addition of Hey Siri in the newly released model makes this the perfect choice.

November 17, 2019
Unprompted review
Rated 4 out of 5 stars

Packaging wasn’t accurate

I ordered the AirPods 1 supercopy from podsbay, they arrived with usps which isn’t a problem, but unlike the other reviews I saw with them coming in a white box, mines came in a black box with the AirPods case being white. Can someone tell me why this is so? Or if they ever experienced this?

November 16, 2019
Unprompted review
Podsbay logo

Reply from Podsbay

Hello,
As we had already emailed you about before roughly 3-4 days ago. What you have described is the box packaging our product comes in.
The other reviews you refer to are old and out of date. What you have is our packaging because we have changed the design plain and simple.

Rated 4 out of 5 stars

Best bang for buck

It’s amazing and honestly looks and feels like the real deal only problem is I can’t tell the percentage of my AirPods or case unless I start over but otherwise it’s brilliant

November 3, 2019
Unprompted review
Rated 4 out of 5 stars

Where do I begin

Where do I begin, well to start I purchased the TWS i500, i do not understand why the company has removed so many reviews and it does make them look shady BUT here is my personal experience:

Delivery: 9/10 (5 working days and I live in the UK, that is fast!)

Communication: 7/10 (They don't always reply, but it's understandable as it seems like a small company)

Product Quality: 8/10 (Love them so far!)

To conclude, I would recommend using their site, with all the fake companies scamming people, I could see why people are scared to buy fake AirPods but trust me when I say this, the website can be trusted!

November 2, 2019
Unprompted review
Rated 1 out of 5 stars

Podsbay

Podsbay. I bought the Air i500 TWS it said that it was delivered and I went down to pick it up and I didn’t it. No where to be found. I’m trying to contact you, no response. I need the product cause I paid for it. I know for a fact that no one took it cause I was expecting it so please if I can get the product or my money back please and thank you on top of that there is no way to communicate with you guys directly.

November 1, 2019
Unprompted review
Podsbay logo

Reply from Podsbay

1) We have the contact us form on the website for communication.
2) We have automatic emails that are sent to the customer from the moment of order, to shipping to delivery.
3) We have a Facebook message us form on the website.
4) Your written comment is false and information can freely be provided. Additionally the Logistics Company has clearly provided tracking that shows your package was delivered.
http://www.yuntrack.com/Track/Detail/YT1929521266004408


In conclusion your comments are demonstrably false. For readers we are also in the process with our fraud partner www.SIGNIFYD.com investigating this customer for abuse and fraudulent orders.

Signifyd is a recommended partner for all e-commerce sites to combat fraud and customers who are less than truthful.

Rated 5 out of 5 stars

The product is exactly as advertise

The product is exactly as advertise. Ordered 2 sets and both my daughters like it very much. Seller is very honest and prompt in reply emails. Highly recommend.to buy from Podsbay

October 27, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered black Podsbay AirPods but the…

I ordered black Podsbay AirPods but the ones I ordered were an older version. They didn't have stock of the older ones so at no extra charge upgraded me to the new version which they were still getting stock of. Communication and customer service could not be happier with. Thanks Podsbay!

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

My podsbay AirPods are so awesome

My podsbay AirPods are so awesome! I get compliments on them all the time and they are absolutely shocked when I tell them they aren’t apple! I’ve recommended these to all my friends. It is a very good replacement for the Apple AirPods! The magnetic clasp is almost my favorite part! Also, the charging technology is top notch! When you open your airpod case next to your unlocked phone, it will pull up the battery percentage of the charging case as well as the AirPods itself! Really amazing product!

October 18, 2019
Unprompted review
Rated 5 out of 5 stars

My kids love these!

Both of my kids purchased these air pods with their own birthday money because they could not afford the Apple air pods. They both have been very happy with these products and I would recommend them to anyone interested in saving money.
The customer service is great, too!

October 14, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible product (Major Bluetooth connectivity issues)

Terrible. Absolute joke. Bought the products and at first it connected with Bluetooth and after the second time it does not even connect to Bluetooth anymore and I can’t use them. Emailed the company 2-3 days ago and still haven’t heard back. Don’t waste your money.

October 12, 2019
Unprompted review
Rated 1 out of 5 stars

Case doesnt charge through Qi wireless… response from business is rude, condescending, and full of lies

Case doesnt charge through Qi wireless charging pad (the standard for all electronics). When reached out to company, they stated that they claimed it wireless charges but didn't specify what standard. What a joke.

Update: reply by company was rude, like they all are on here. You advertise something as a function of the product, it didnt deliver, and refused to replace. The pods work fine, but this is a review on the company. Buy elsewhere for cheaper and not have to deal with jags like this clown. 1 star review, omg, feelings hurt. congrat

October 8, 2019
Unprompted review
Podsbay logo

Reply from Podsbay

1) You bought a fake copy AirPod (and you know you did)
2) You're asking us about what "standards" etc? Yes we replied you that it wirelessly charges and I've no idea what wireless charger you're using but if it doesn't work you're free to return them to us (although you've not done that)
3) It also charges via lightning cable
4) It costs 70 USD compared to 199 USD and we just saved you 130 USD and you put 1 star because it doesn't wirelessly charge and you can't be bothered to return them for a replacement?

I would suggest maybe your review is a joke if you put 1 star out of 5 when you can't even be bothered to return them for a replacement

Rated 5 out of 5 stars

Overall good experience, happy with the pods

I bought the i500 TWS and I was very happy with it. The pods and the case felt very sturdy and good quality. The audio was unexpectedly really good too!

The only problem I had was that the pop up screen showed a different picture than what it was meant to. I emailed PodsBay customer service and they replied to me within a day or so. They were very helpful and explained several ways I could fix this. In the end, we figured out what was wrong (I was running an old IOS) and it's since been fixed. I'm now on IOS 13.1.2 and the pop up works fine! Couldn't be happier with the service.

I recommend them!

October 8, 2019
Unprompted review
Rated 1 out of 5 stars

Blames customer for buying newer…

Blames customer for buying newer hardware. No where on their site does it say that the refund policy that if new hardware comes out then it is not eligible for return. Customer service tone is very rude and condescending and accusatory. I hope Apple sues them.

October 6, 2019
Unprompted review
Podsbay logo

Reply from Podsbay

You knowingly purchased a fake/clone airpod that everybody knows has the risk of not working with new Apple hardware. Thats why its called a FAKE CLONE.

You couldn't be bothered to spend the money required to buy REAL APPLE AIRPODS so you go and purchase an unsupported fake clone airpod and then you expect us to refund you because Apple brought out the iPhone 11 which broke the connection with FAKE AIRPODS?

Do you know how utterly ridiculous that sounds? You purchase a fake clone because you didn't want to pay what AirPods cost and now you whinge about it because you purchased a fake clone.

Its like a person who Jailbreaks their iOS whinging that the Jailbreak doesn't work on the new IOS.
I can't begin to express how childish your comment is. Knowingly purchasing a fake clone and then complaining about it. Ridiculous.

Rated 1 out of 5 stars

Customer service it very worst and do not recommend

I purchased the i200 TWS at their website and the dispatch went smoothly. Up to now, the courier driver delivered the parcel to an unknown neighbor who the name I don't even know. Trying to reach out for customer support to Podsbay and stated the situation, they refused to refund or proceed further as they only sent me the tracking number and wrote to me that the parcel was delivered and they cannot do anything.

From my perspective, the parcel is lost or missing. In that case, Podsbay is a very irresponsible and careless seller, because the seller refused to take care of the customer service and the responsibility of the lost or missing parcel. (as long as they took the money, they don't care about you).

I paid my hard-earned money a product, have not received it yet and the courier (may) falsified the signature and declared the dispatch status as "Delivered" (even though not). Paypal rejected the claim and I lost my money. So, I was disappointed and frustrated. Very bad and pathetic customer service.

If you are lucky to receive the product (without any defective), so be happy. Otherwise, do not expect too much about their customer services and support, you will really be disappointed.

Please avoid the shop at any cost and buy the product elsewhere by far cheaper and with better customer service.

September 29, 2019
Unprompted review
Podsbay logo

Reply from Podsbay

Hello,
We have read your review and we'd like to summarise what we understood.
1) Your countries Local Postal Service confirmed delivery to your address which you provided
2) PAYPAL REJECTED your claim as not believable
3) We also rejected your claim based on the above 2 points

Now you've come to complain that all three companies - your local postal service, PayPal and us all found your claim not credible.

Rated 5 out of 5 stars

Purchased the i500 pods as i lost my…

Purchased the i500 pods as i lost my real ones. Was told about Podsbay by my sister who had purchased some. Received mine two days ago and they work great as per my real ones for a lesser price. Andrew was lovely to deal with, transaction was quick and easy and delivery was fast. Highly recommended.

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome gadgets and team

Awesome gadgets and team. I would recommend this store for its professionalism and high quality products. Just look through their products because you will definitely find something useful.

September 25, 2019
Unprompted review

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