The order was initially lost in a system break down, then the hood sent was old stock and the material brittle and perished.
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See what reviewers are saying
Simply THE best of their type, Polaris velcro straps in all three sizes. These things are indispensable for any biker and can be used as designed for strapping stuff together, fitting lights or spares... See more
Bought various items of clothing from HBR Outdoors Ltd trading as Polaris. Prompt delivery. All great quality. One item fitted and I kept it. Returns a little bit of a faff (contact email support, pri... See more
Company replied
I've bought from Polaris quite a few times in the past and can't fault the quality of their clothing, especially at such an affordable price. Working as a cycling instructor and guide I'm on the bike... See more
Company details
- Sportswear Store
- Bicycle Store
- Bike Accessories Store
- Outdoor Clothing and Equipment Shop
- Outdoor Sports Store
- Road Cycling
Written by the company
Founders of the Polaris Challenge, suppliers of original cycling and outdoor apparel. Known for the Polaris Bike Rug, Bike Pod and Aquanought collection. We say #RideOftenRideFar
Contact info
Velocity Point, Wreakes Lane, S181PN, Dronfield, United Kingdom
- 01246 291100
- contact.us@polaris-bikewear.co.uk
- polaris-bikewear.com
4.1
Great
79 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
May 16, 2022
Excellent service
Excellent service. I encountered a problem when trying to order online, and, soon after I emailed to describe my difficulty, the problem was solved. My order arrived very quickly. Polaris Bikewear is always the best.
May 7, 2022
Quick dispatch and excellent product
Super price for a pair of shorts that were equal quality to my much more expensive ones, postage was very quick and reasonable priced
April 11, 2022
Bib shorts
I was looking for a new pair of bib shorts. I have had standard shorts and 3/4s previously, so they were the place to start.
They are really comfortable both on and off the bike. I’ll definitely be buying another pair for my Paris ride.
March 27, 2022
Reply from Polaris Bikewear
Great news! Make sure you tag @PolarisBikewear on any photos you snap while on your Paris ride, we'd love to see!
Reply from Polaris Bikewear
Thank you for the great 5 star review Peter! Enjoy your new kit and remember to #RideOftenRideFar!
Great products
Always had great products from them at good prices. I'm lucky enough to live fairly close too, so I've enjoyed going to the sample sales as well.
March 19, 2022
Reply from Polaris Bikewear
Great to hear Neil! We look forward to seeing you at our next in-store event!
Only problem is that some of the items…
Only problem is that some of the items ordered were not in stock
March 14, 2022
Reply from Polaris Bikewear
Thank you for the fair review Helen! We're sorry you found some of your preferred styles were out of stock. Supply issues over the last few years have left us with current warehouse stock only but keep an eye on our social channels incase any styles you're looking for make a come back!
Excellent as usual
Excellent as usual. Quality products with friendly and personable service
March 2, 2022
Reply from Polaris Bikewear
Thank you Simon! Hope to see you back soon!
Excellent price and excellent service
Excellent price and excellent service. Very happy with the experience.
February 28, 2022
Reply from Polaris Bikewear
Excellent review from an excellent customer! Thanks Alan!
Products look good
Products look good, and reeasonable price, althoug not yet fuly tested in really bad wet conditions. Quick delivery, only reason wasnt 5* as one item ended up being out of stocki size ordered, so had to have a bigger size.
February 28, 2022
Reply from Polaris Bikewear
Hey Emma, thanks for leaving a fair review :) We hope you get plenty of rides out of your new kit! Due to end of line stock or supply issues over the last couple of years we've been out of stock across various products but we're hoping to get back in the swing of things as soon as possible with upcoming releases!
Good supply and return [exchenage] process.
Order process was simple and when I found that I had ordered the wrong size, the refund/reorder process was excellent.
February 17, 2022
Reply from Polaris Bikewear
Thank you for the kind review William! We're glad we could get this sorted out for you :)
Excellent, affordable British brand.
Over the years, I’ve purchased numerous items of clothing bearing the Polaris brand and always been pleased with the quality and price point. My latest purchase of track mitts are a replacement for my previous Polaris mitts that have seen excellent service, so much so, I ordered two pairs.
February 7, 2022
Reply from Polaris Bikewear
We love hearing this sort of feedback Richard! Thank you for being a long-time Polaris supporter! :)
Vapour jacket performs well
Vapour jacket performs well. Warm and not "too boil in the bag"
January 17, 2022
Reply from Polaris Bikewear
This is excellent to hear! No one likes to feel like unseasoned rice during a long ride haha. Thank you for the review :)
Great gear
I have a number of Polaris items of cycle clothing always great quality and price especially in the sale.
Luckily for me I am near enough to collect from the Polaris store always friendly staff and more than willing to help
January 15, 2022
Reply from Polaris Bikewear
Thank you for being a long-time supporter David! We're glad to have you on board as a dedicated customer :)
Reply from Polaris Bikewear
We're glad you're happy with your order Ian! Thank you for leaving a review.
Brilliant
First time using their kit and I’ll certainly return. Good fit and awesome quality clothing,
January 13, 2022
Reply from Polaris Bikewear
Thank you Simon! We're glad to have you as part of the Polaris Bikewear family! Make sure you tag us in your pics also!
Reply from Polaris Bikewear
We always appreciate the kind words :) Thank you!
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