Postur Reviews 83

After wearing Postur's Boxhero underwear twice, the elastic is separating from its body. It was hung dry twice after normal washing.
Premium underwear - I think not. I have a picture that I shared with Julia Lopez of Boxhero.

Disappointed. Trying to get in touch to return the item I bought which is not helping. They have a 90 days guaranteed return but can't even get a response to my emails sent regarding a refund. Definitely won't buy from them again with such bad service.

I purchased their shoulder heater vibrator 2 months ago they claimed it would stop my pain in 2 weeks it’s worthless Chinese crap and they haven’t honored the 90 day guarantee they don’t reply to my emails and they haven’t honored no phone or address listed they are obviously Chinese scammers

Roland Burt

I was sceptical at first, but I am so glad I purchased the Postur EMS Necklace Neck Massager. It is more powerful than expected and I use it daily. It is very relaxing and my neck feels much better after a stressful day at work! The service is great too!

I bought 3 reflexology foot pads. Granny has bad peripheral neuropathy so she can't feel anything at all, no matter what mode or what intensity is used. Hopefully it enlivens her nerves after some more frequent use.. My husband is enjoying the treatment. I haven't tried it as yet.

I did not order this neck thing.

I purchased the foot massager for R1000 online in February 2023. The massager was of poor quality and was not fit for the purpose it was intended.

In terms of their refund policy I returned the item in March 2023, under registered post, ( proof of return was forwarded to the Company).

Instead of forwarding me a refund, Postur informed me that they will forward to me a voucher for the same amount. This was not in terms of their policy and I insisted upon a refund for R1000 as I had no need for the voucher.

Despite numerous requests for a refund I have to date not received same.

I am a pensioner and a cancer patient and this has caused me stress and anxiety.

I wish to advise that I am most disappointed with the item and the service received from Posture. They are dishonest and their advert is misleading and they cannot be trusted.

I love the products and I received them in good condition however the delivery time took too long (a month) and there was no communication in order to keep my mind at peace.

Never received product. No replacement or refund offered.

Julia Lopes as a customer agent was prompt, friendly, empathetic as she dealt with my queries.

My emulator does not work as advertised and I need your advice. order 24825 Please call me at 307 631 8790

After putting my order through for shoes on postur.co.za, I saw the reviews and was very worried because it was a costly purchase. However, I received it within the allotted time in perfect condition. The shoes work as promised. Worthy purchase.

My daughter ordered 2 pairs of shoes from them, they were not cheap at all, after about 2 months she received 1 pair, after numerous emails back and forth they asked for a photo of proof that only one was received, she send the photo. Last she heard from them was on the 29th of August saying the query has been allocated to the logistics department. I send them a email on the 19th of September 2023, I am still waiting for a reply from them Will never buy from them again or even recommend them to anyone.
Her order number is #13154.

I ordered a pair of shoes and have tried to exchange them for a larger pair. My emails are ignored. I expected the company to be honourable as they have an English e-mail.

I have been asked to give more details, so here I go... I still have had no contact 'Postur', I have tried to contact them to send the shoes back. Order No 14332
Black slide shoes 8.5 which are
Too small. I wanted the next size up. I have had no response nor do I know how to proceed. I have read other reviews online about Postur this and am now extremely worried about its legitimacy.

I bought two of their 'foot pad systems' - it got to me 3 months later, one pad never worked to begin with, the other, lasted a week.
Contacted company, who took 3 weeks to track my order number down, only to be told, my 45 day complaints window had expired - Order this product at yr own peril...just another gimmick

DO NOT BUY from this company they are fraudsters. I ordered a foot massager for my wife which took three weeks to arrive and then did not work at all. I have sent numerous mails to Alba in their so called customer service department and initially received a reply requesting a video of us trying to get the massager to work. All subsequent mails sent to them remain unanswered and don't expect to receive one. The 100%money back guarantee is a hoax 😡 This company should not be allowed to trade at all😡

Good product and delivery worked well.

I ordered a foot massager on 28July with a delivery undertaking of 10-18 days. After paying the money on ( 28 July) all went quiet. I sent them an email with no reply although they offer a service on a 24 hour basis. I suppose this is a scam company and would like to warn people not to order any items from them.
Flip du Plessis

Never use this company, I ordered size 6 (39) bunion correction shoe and got a (37). They take forever to answer emails, the quality is disgusting. I must now return at my cost or only get back 35%. Will not hold my breath for the refund.
They should not be allowed to operate!

I bought bunion correctors from you. It really works for pain relief. (Just a pity the silicone "cusion" breaks off very easily). But it really does relief bunion pain. Ordering is very easy. It does take quite some time to get to South Africa, but it is worth the wait...