Postur Reviews 83

False advertising... The product is inferior and rubbish, Definitely not worth paying for. The companies after service and return policies does not exist.
Don't deal with this company...

Placed order and paid on 7 Jan 2023
On 7th received confirmation
on 9th Jan more marketing arrived
on 9th Jan was told shipment on the way with a tracking number..YT2300921272277920.. that does not track
on 10th more marketing
on 15th I was sent mail to follow order status
Well that link wont even open.
Terrible to know you have been scammed.

Pathetic service, low quality products and misrepresentation of products. Don't do any business with this company as they don't honor their return policy.

What a load of rubbish, They sell you an impressive Idea a send you rubbish. It is literally a placebo notion, a cloth with some art work and a Tamagotchi tech device from the 80's. The lcd Screen is of such poor standard it is actually comic. The courier company is just as incompetent. BuffaloZA is the worst courier company on the planet earth. Client service is not even an option. Take our bad service or loss your parcel.

Fake website, SCAM do not order from them. Debited four times off my account. Cancelled card and awaiting feedback from bank with regard to a fraud case..

The pillow i ordered looks nothing like the 1 advertised. It is a miniture and cheap material filled with little beads. I can get a better pillow from PEP stores. Also if you click on their email, you get thrown out of mail.

I placed my order on 5 January 2023. Has had no confirmation or order number to date. The website is very evasive, no direct contact for enquiries. Please respond.

Complete rip-off. Products not as advertised and poor quality. Most atrocious service from both them and their shipping company. Shipped from China and eventually received the package months after the order. Please do not believe in their shipping policy or their money-back policy.

I have ordered the Sleep Mask Pro from Postur via an ad that I saw on Instagram. Only after I ordered did I read the reviews on Trustpilot and Hello Peter and thought: oh crap, I'm losing my money. To my surprise, they pulled through and I have received the product. Order was placed on 26Dec22 and delivered by Buffalo Pretoria on 17Jan23. The tracking of my order on the Postur website was very accurate. The company is UK based and products are shipped from China.
As a side note, I do advise to use a virtual card for purchases and to perhaps first check on Takealot if they sell the same product at a cheaper rate (As the sleep mask pro is also sold on Takealot for much cheaper).

This is NOT a South African company. Do not buy from them !! Service is shocking, and doubting I will receive my purchase after reading all the reviews now.

Bought a product in December 2022; the tracking number given on the order confirmation doesn't exist; no response to messages sent on Facebook; no reply to emails except today I got an autoreply with a new link to track my order, which told me that my parcel had been delivered. Which it hasn't. The only phone number on the website is a UK number, although the website is a co.za domain. I'm not sure that this company actually exists, although they freely advertise on Facebook (they caught me this way) and should be banned from that platform as their business page doesn't provide any contactable details.

If I was not forced to tick a star I wouldn't. I do not believe this company exists. They are scammers and no reply on any queries. Claimed my parcel was delivered, although I haven't received it. Their telephone number on the website does not exist. I have contacted consumer protection. Do not order anything from them!!

purchased a product beginning of December. If I check the delivery link it shows the product has been delivered. Support appologised and wrote this has been a mistake. Since then no correspondence, no reaction to emails. Pretending false facts that they are in South Africa, which they not. Extremely bad service and informed Consumer Protection now.

Absolutely horrible service. Their chosen courier service claims to have delivered a parcel - they did not. The courier company - Buffalo Couriers, never use - doesn't answer emails or calls and when I tried escalating it to Postur their answer was basically, our records show it was delivered, not our problem. Horrible customer service. Don't buy from them, their promise of 100% satisfaction is a lie because they can't even keep the promise of getting the product you paid for delivered. Don't waste your money.

Your courier service claims they delivered my package. When I track this parcel it reflects a delivery @ a time no one delivers in SA at 22H33 plus their is NO SIGNATURE NOR A NAME of who took delivery of this parcel. Phoning the customer care number is fruitless. NO ONE ANSWERS. PLEASE GIVE ME ANSWERS OR MY MONEY BACK

Postur is a scam.
Ordered over 7 months ago.
All requests for delivery or refund are answered with standard automated replies promising delivery

Ordered and never received the products.
Two weeks later after first post, not received products and absolutely no feedback!

Scammers

5 months since I ordered from them
Done payment and still didn't receive any product
Dont respond to emails
Phone number not working

Scammers

SCAM WEBSITE!!!!!!!!!!

BOUGHT TWO PILLOWS AND THEY NEVER ARRIVED. AND THEY KEPT DEBITING MONEY FROM MY BANK ACCOUNT.

I nearly got caught. The twist now is that they get your bank details but pretend that the bank did not authorise the credit card. Then they use the bank details to test your account with a false Google payment of a minimal amount and then send through bigger charges to the account.
Luckily Standard Bank caught it about the same time I read the review from Tracy G.
Thanks to both of you.

Be careful out there :)