Power kicks Ass in service, prices and customer care! I would hire the entire staff for my own company anytime any day! Staff is genuinely service minded and gives accurate information and demon... See more
Company replied
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See what reviewers are saying
I bought an Iphone 17 pro 512 gb. Generally ok. There were a lot of personnel walking around shop but checkout account waa very very slow with long queue. Can your power hogsbo ahop improve this? As o... See more
Company replied
So after having bought a nice expensive gaming keyboard that gave up on me instantly i left it in for service, this took so long i actually had forgotten about the keyboard (atleast 5-6 months) and ha... See more
Excellent service! They helped me choose the right TV and soundbar and offered some really good deals. When I later needed to return the soundbar, the return process was very easy and hassle-free. I r... See more
Company replied
Company details
- Electronics Company
- Appliance Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Repair Shop
- TV store
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Enköpingsvägen 27, 17738, Järfälla, Stockholm, Sweden
- 08 517 66 000
- kundservice@power.se
- power.se
Veckans kampanj
4.2
Great
69K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Actually its very good experience
Actually its very good experience. And all the products which I bought everything is good. I booked I phone 17 256 varient. Waiting for arrival ...
May 29, 2026
Reply from POWER.se
Hi Vadivel,
Tack för den fina recensionen. Vad roligt att höra att du har haft en väldigt bra upplevelse och att du är nöjd med produkterna.
Vi hoppas att din iPhone kommer fram snart och att allt fortsätter lika smidigt.
Allt gott, Erik på POWER! ⚡
Experience was great.
June 1, 2026
Reply from POWER.se
Hi Gul,
Tack för de fina orden!
Det är verkligen roligt att höra att upplevelsen var så bra.
Allt gott, Erik på POWER! ⚡
The agent who assited me with the…
The agent who assited me with the mobile phone was very impolite and rude.I was simply seeking clarification on ordering 2 mobile phones, but his responses were arrogant.So my experience with that was dissapointing.
It was my first experience with power and unfortunately it was not positive.However, I would like to mention that other staff memebers aho assited me were helpful and professional.
May 29, 2026
Reply from POWER.se
Hi Pranidhi,
Thank you for your honest feedback, it's very valuable for us to know how our service is experienced.
We sincerely apologize that as a new customer you had such a negative first experience with POWER. One of our staff members being rude and arrogant when you were simply seeking clarification about ordering mobile phones is completely unacceptable, and we apologize for this. This is not the level of service we want our customers to receive.
We're glad that other staff members you met were helpful and professional, and we hope you'll have a more positive experience next time you visit us.
Kind regards,
Felix at POWER! ⚡️
for special occasion like opening sale
for special occasion like opening sale, its good to organise and monitor the queue (who come early and give some token for proper queueing system) people waited for more than 6 hours since mid night were pushed back and missed the offers :(
May 29, 2026
Reply from POWER.se
Hi Urkavala,
Thank you for letting us know about your experience at our recent opening sale. We sincerely apologize for the issues with the queue and for the disappointment caused when the system did not hold up. It is never our intention for dedicated customers to feel pushed aside or to miss out on the deals they came for.
We are taking your comments to heart as we review how we handle large crowds and queue management. Ensuring a transparent and organized process is a priority for us, and your input helps us identify exactly where we need to strengthen our efforts for future openings.
Thank you again for your patience and for helping us become better.
Best regars,
Felix at POWER! ⚡️
Reply from POWER.se
Hi Deepak,
Tack för de fina orden.
Det är verkligen roligt att höra att köpupplevelsen var så bra.
Vi uppskattar att du tog dig tid att dela med dig av detta.
Allt gott, Erik på POWER! ⚡
The organization was fantastic
The organization was fantastic. The team are great, fun and lively. Product types are vast and available for any level of need.
May 29, 2026
Reply from POWER.se
Hi Yohannes,
Tack för de fina orden!
Det är verkligen roligt att höra att upplevelsen var så bra och att sortimentet kändes brett och användbart för olika behov.
Sådan feedback uppskattas mycket och betyder mycket för butiken.
Allt gott, Erik på POWER! ⚡
Vänta 6 timmar kö
Vänta 6 timmar kö , och dom ropar högtalare finns iPhone till alla , after 150 pers jag går in , dom säger finish vi hade i lager plus vi tåg in extra iPhone in skitsnack
May 28, 2026
Unprompted review
Reply from POWER.se
Hej Ferhat,
Tack för att du delar med dig av din upplevelse, även om det är mycket tråkigt för oss att läsa om den. Vi beklagar verkligen att du fick vänta så länge och att informationen du fick under tiden inte stämde överens med verkligheten.
Det är aldrig vår avsikt att ge missledande besked till våra kunder, särskilt inte under stora lanseringar där vi vet att förväntningarna är höga. Vi förstår din frustration över att ha köat i flera timmar för att sedan få motstridiga besked om tillgången på iPhones. Vi tar din feedback vidare direkt till berörd butiksledning för att säkerställa att vår kommunikation blir betydligt tydligare och mer korrekt vid framtida event.
Med vänliga hälsningar,
Felix på POWER! ⚡️
very good and professional staff iam…
very good and professional staff iam very pleased with the recommended product
May 24, 2026
Reply from POWER.se
Hi Zoran,
Tack för de fina orden!
Det är verkligen roligt att höra att du fick ett bra bemötande och professionell hjälp, och att du är nöjd med den rekommenderade produkten.
Vi uppskattar att du tog dig tid att dela med dig av din upplevelse.
Allt gott, Erik på POWER! ⚡
It was the best service I received and…
It was the best service I received and I was glad how you staff was so articulate in explaining and give out the right information. He was very patient to give a listening ear and act on what we wanted. Thank you so much POWER
May 22, 2026
Reply from POWER.se
Hi Celestine,
Tack för de fina orden!
Det är verkligen roligt att höra att du fick så bra hjälp och ett tydligt bemötande i Barkarby. Det betyder mycket att upplevelsen kändes så positiv och att informationen var tydlig och hjälpsam.
Tack för att du tog dig tid att dela detta med oss.
Allt gott, Erik på POWER! ⚡
Had to do a return and buy a new hoover…
Had to do a return and buy a new hoover - very good service- staff was very helpful
May 25, 2026
Reply from POWER.se
Hi Glenda,
Tack för de fina orden!
Vad roligt att höra att du fick väldigt bra service och hjälpsam hjälp i samband med din retur och ditt nya köp.
Vi uppskattar verkligen att du tog dig tid att dela med dig av din upplevelse.
All the best, Erik at POWER! ⚡
Very nice sales assistant helped me…
Very nice sales assistant helped me with getting the new vacuum cleaner and took my old one for a discount. Pleasant and quick, no hassle .
May 9, 2026
Reply from POWER.se
Hi Annika,
Tack för den fina recensionen.
Det är väldigt roligt att höra att du fick snabb och smidig hjälp och att allt fungerade så enkelt vid köpet av din nya dammsugare.
Extra kul att upplevelsen kändes trevlig och utan krångel.
Allt gott, Erik på POWER! ⚡
Online stock means nothing
I ordered online a product that was in stock in the warehouse and stores, with a 3 day estimated delivery date. After 3 days I try reaching them multiple times, but there was no clear info about my order. The, after 6 days they cancelled the order because they had no stock. Waste of time
May 15, 2026
Unprompted review
Reply from POWER.se
Hi Ed,
Thank you for bringing this to our attention. I am very sorry for the frustration caused by the cancellation of your order and the lack of clear information during the process.
We aim for accuracy in our stock levels and efficiency in our delivery times, and it is disappointing to hear that we missed the mark in your case. We clearly dropped the ball on the communication regarding your purchase, and I understand why you feel your time was wasted. We will look in to the stock status and our updates to ensure this doesn't happen again.
Best regards,
Felix at POWER! ⚡️
Reply from POWER.se
Hej Honda,
Tack för din fina recension!
Vad roligt att höra att du hade en bra upplevelse och att kundservicen uppskattades.
Allt gott, Erik på POWER! ⚡
Bra personal
May 16, 2026
Reply from POWER.se
Hej Mattias,
Tack för de fina orden!
Det är verkligen roligt att höra att upplevelsen var så bra och att bemötandet uppskattades.
Allt gott, Erik på POWER! ⚡
Poor customer service
I had a frustrating experience picking up my item from this store. I drove an hour to collect the item, only to be told when I arrived that it wasn’t there. What made it even more confusing was that I later received a reminder text saying the item was ready for pickup.
I called customer support afterward, and to be fair, the representative I spoke with was very friendly and helpful in explaining the situation. Unfortunately, there wasn’t much he could do directly, but I was told the store would contact me within 24 hours to address the issue. I even received an email confirming this, but no one ever followed up with me.
When I eventually picked up the item, the employee behind the counter was unfriendly and gave the impression that they didn’t want to be there. Overall, the communication and customer service were disappointing.
At this point, I’ve decided to return the item and won’t be purchasing from this store again.
May 19, 2026
Reply from POWER.se
Hi,
Thank you for sharing your experience. We are truly sorry to hear about the confusion regarding your order and the inconvenience of traveling such a long distance without being able to collect your item as expected. We also regret that the service you received in store did not meet the level of friendliness we strive for.
This is not the experience we want for our customers, and we take your feedback seriously. Please feel free to contact our customer service at kundservice@power.se or call 08 517 66 000 so we can look into what went wrong and assist you further.
Best regards,
Felix at POWER! ⚡️
I love the deals with power
May 15, 2026
Reply from POWER.se
Hi Gowthami,
Tack för de fina orden! Det är verkligen roligt att höra att du gillar erbjudandena hos POWER.
Vi uppskattar att du tog dig tid att dela med dig av din upplevelse.
Allt gott, Erik på POWER! ⚡
I recently visited the Power store to…
I recently visited the Power store to purchase a dishwasher and had an outstanding experience. The staff was incredibly friendly and took the time to explain every component in detail, clearly outlining why each feature was necessary. They also offered a fantastic deal that was highly competitive across the city. Highly recommend shopping here!
May 15, 2026
Reply from POWER.se
Hi Sunder,
Tack för de fina orden!
Det är verkligen roligt att höra att besöket i varuhuset gav en så bra upplevelse, med vänligt bemötande, tydliga förklaringar och ett erbjudande som kändes riktigt konkurrenskraftigt.
Sådant uppskattas mycket, och det är extra kul att ni vill rekommendera butiken vidare.
Allt gott, Erik på POWER! ⚡
Good customer service
May 10, 2026
Reply from POWER.se
Hi Samuel,
Tack för de fina orden!
Det är väldigt roligt att höra att servicen gav ett gott intryck. Vi uppskattar verkligen att du tog dig tid att dela med dig.
Allt gott, Erik på POWER! ⚡
We were at Power in Täby to buy a…
We were at Power in Täby to buy a laptop. We were helped immediately by a salesperson named Benjamin, without any waiting time. He found the most affordable option for us.
Thank you very much!
May 14, 2026
Unprompted review
Reply from POWER.se
Hi J,
Tack för de fina orden och för att du tog dig tid att dela med dig.
Det är väldigt roligt att höra att besöket i Täby gick så smidigt och att ni fick hjälp direkt med att hitta ett prisvärt alternativ.
Vi uppskattar verkligen er återkoppling och hoppas att ni blir riktigt nöjda med den nya datorn.
Allt gott, Erik på POWER! ⚡
I asked for black MacBook Pro and they…
I asked for black MacBook Pro and they ordered a silver one for me. Didn’t notice till I opened everything
May 7, 2026
Reply from POWER.se
Hi Dominic,
Thank you for your review.
We completely understand your frustration, ordering a specific colour and ending up with the wrong one is not acceptable, and we apologise for the error. You should have received exactly what you asked for, and we're sorry we let you down.
Please get in touch with us at kundservice@power.se or call us on 08 517 66 000 and we'll work with you to find the best solution.
Best regards,
Felix at POWER! ⚡️
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