PFG Mortgages Reviews 

386
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have only really positive things to say about our experience with Premier financial group. We were put in touch directly with Leah and she was fantastic from start to finish. She explained everythi... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend Premier Financial Group - we used them for mortgage and health insurance. Leah was incredibly helpful throughout the whole process, keeping us informed at every step of the way... See more

Company replied

Rated 5 out of 5 stars

What amazing service! Leah really helped to navigate us through what was quite an anxious time. She stuck to her word; contacting us regularly and periodically reviewing the best mortgage for us. This... See more

Company replied

Rated 5 out of 5 stars

The whole team at Premier Financial Group are super helpful, we purchased our first house in 2018 with their help in that time we have remortgaged and are now moving house. Every time they have bee... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Agency
  4. Insurance Broker
  5. Investment Service
  6. Life Insurance Agency

About PFG Mortgages

Written by the company

We are a family-run Independent Financial Advice Business based in Norwich Norfolk with a highly experienced team of qualified Mortgage Brokers, Insurance Brokers, Financial Advisers and Will Writing & Legal Executives. We are directly authorised by the Financial Conduct Authority.

Contact Premier Financial Group

Our 4 main areas of expertise are Mortgages, Insurance, Investments & Wills:
Download our service brochure here

PFG Mortgages can handle all your mortgage requirements from finding the right Mortgage deal for First-time buyers to helping clients find the right Help to Buy Mortgage scheme. Even creating or adding to your Buy to let property portfolio, we have experienced advisers to cover your needs.

PFG Insurance has all your insurance and protection needs covered from Life insurance to Health Insurance right up to Home Insurance, protecting your investment in your property and health.

PFG Investments Ltd are here to service all your pension and investment requirements, our experienced financial advisers are just a phone call away. Our knowledge, at your service.

PFG Wills Ltd offers a complete service of Will writing & storage right up to estate administration & setting up Trusts, covering all your lifetime planning needs, our dedicated team are here for you now and later on in life.

Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

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4.9

All reviews

(386)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from Dominic and easy…

Fantastic service from Dominic and easy straight forward transaction. Highly recommend Premier Financial Group to other’s customers.

January 17, 2023
Unprompted review
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Reply from PFG Mortgages

Heather, thank you for reviewing your recent experience of PFG and your adviser Dominic! Thank you also for your recommendations

Rated 5 out of 5 stars

Dom and Victoria have been exceptional…

Dom and Victoria have been exceptional throughout the whole house buying process. They have been there every step of the way with any query that I have. I couldn't fault them and would highly recommend! They have made buying my first house so easy.

January 6, 2023
Unprompted review
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Reply from PFG Mortgages

Tom, thank you for your 5 star review of PFG, your adviser Dominic and administrator Victoria, we are delighted with your comments! Good luck in your new home

Rated 5 out of 5 stars

What was a very lengthy journey of 2…

What was a very lengthy journey of 2 years George and Verity really went above and beyond their duty. For us it was the constant communication and updating during the process that really shone through, verity and George were constantly contacting the solicitors and HTB to find out what the delays etc were. The professionalism they both showed us was incredible and we couldn’t be more grateful for all the work they’ve done for us, we will definitely be continuing to use PFG in the future. Thank you for being outstanding and making our journey less stressful

January 5, 2023
Unprompted review
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Reply from PFG Mortgages

Loren, thank you for taking the time to review your recent experience of PFG, your adviser George and Broker Support Verity. We are extremely lucky to have highly experienced staff here at PFG and we are delighted to see that we have been able to assist and exceed expectations.

Rated 5 out of 5 stars

Highly Recommended

I have used the services of the Premier Financial group for a number of years for numerous mortgages and re-mortgages. In particular, I have had close relationships with Ian Babb and Charmaine Hudson who I have always found to be very professional, efficient and a real pleasure to work with.

They are both a credit to the Premier Financial Group who will go above and beyond to provide a proactive and exceptional service – highly recommended!

January 4, 2023
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Reply from PFG Mortgages

Thank you for reviewing your experience of PFG, your adviser Ian and administrator Charmaine! Your comments are greatly appreciated.

Rated 5 out of 5 stars

Amazing service always!

I've used premier financial for years and can not reccomend them enough! They help out and do everything and if you are someone like me that doesn't have a clue about all the important bits they explain every little detail. Michelle york especially is amazing I would message her all the time with loads of different things and she was brilliant. Made me feel right at home & so relaxed with everything. Thank you!

January 4, 2023
Unprompted review
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Reply from PFG Mortgages

Jade, thank you for a lovely review of PFG and your adviser Michelle! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Mortgage broker always there to talk

Mortgage broker always there to talk. Broker support always chasing documents on my behalf to lenders and when questions arise both the mortgage broker and borker support were there to help me through it. Thanks So Much!

November 29, 2022
Unprompted review
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Reply from PFG Mortgages

Michael, thank you for your 5 star review of PFG! We are delighted with your comments.

Rated 5 out of 5 stars

I am very pleased with the service this…

I am very pleased with the service this company gives. I would highly recommend them. Stuart Ballingall is excellent and always give me the best financial advice

December 30, 2022
Unprompted review
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Reply from PFG Mortgages

Thank you for your 5 star review of PFG and your adviser Stuart! We appreciate your recommendations.

Rated 5 out of 5 stars

Personable, Reliable, Professional

Premier really took care of us during our journey. They were so knowledgeable and were able to make sure every option was explored and that we could make the best decision for us.

Would highly recommend to anyone and everyone.

December 22, 2022
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Reply from PFG Mortgages

Ashley, thank you for taking the time to review your recent experience of PFG, we are delighted with your feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service, I’ve used Premier Financial Group myself and now my daughter has completed the purchase of the property. Thanks to George Ioannou, very professional and highly recommended!!
Inna & Alex

December 21, 2022
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Reply from PFG Mortgages

Thank you for reviewing your recent experience of PFG and your adviser George. We are happy to hear we have been able to assist both yourself and your daughter. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Charmaine was exeptional

Charmaine was excellend and did a follow up on my mortgage progress every step of the way. Even on the day of completion she kept ringing me to inform me of the pricess it was going through and helped me complete my exchange of contracts on a three week earlier date than expected.
Thank you
Kind wishes
Marie

December 16, 2022
Unprompted review
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Reply from PFG Mortgages

Marie, thank you for a lovely review of PFG, especially administrator Charmaine! We are delighted with your comments.

Rated 5 out of 5 stars

Great friendly company - value for money

I have had excellent dealings with this company, Harriet Cracknell did my will and I got her to deal with my late mums probate early 2022. She went above and beyond helping me through this minefield at a difficult time.
I can't recommend this company highly enough, friendly staff and a friendly vibe. Which shouts good company ethics from the top down.
Great service, excellent value for money👍

December 1, 2022
Unprompted review
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Reply from PFG Mortgages

Garry, thank you for a lovely review of PFG Wills and our Wills Writer, Harriet! Your comments are greatly appreciated.

Rated 5 out of 5 stars

Excellent Service 😊

We had a great experience and were updated throughout the whole process of our application.

December 1, 2022
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Reply from PFG Mortgages

Jon, thank you for taking the time to review your recent experience with PFG!

Rated 5 out of 5 stars

Top class service

I can’t rate this company enough, I stay in Scotland but won’t use anyone else to sort out my mortgages . Highly recommend using Michelle 👍👍

December 8, 2022
Unprompted review
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Reply from PFG Mortgages

Colin, thank you for a lovely review of PFG and your adviser Michelle!

Rated 5 out of 5 stars

Excellent service

Michal and Alex were very professional and helpful from day 1. They went the extra mile to provide options for us and to make sure our remortgage experience was as smooth as possible. Highly recommended.

December 5, 2022
Unprompted review
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Reply from PFG Mortgages

Steve, thank you for reviewing your recent experience of PFG, your adviser Michal and administrator Alex. Your comments are greatly appreciated.

Rated 5 out of 5 stars

Best team

Michael and Alex are the best. They made the buying process not so complicated. Always ready to help.

November 5, 2022
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Reply from PFG Mortgages

A lovely review of PFG, your adviser Michal and administrator Alex, thank you!

Rated 5 out of 5 stars

Amazing service from Adam and Alex…

Amazing service from Adam and Alex supporting us with getting our first mortgage. Adam was brilliant from start to finish, helping us understand the process and making us feel at ease with the daunting process of purchasing our first home. Alex was very supportive with gathering information, insurance quotes and keeping good communication throughout in answering all our queries. We will absolutely be going back to PFG in the future, and will be sure to recommend to friends and family. Thank you!

December 1, 2022
Unprompted review
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Reply from PFG Mortgages

Victoria, thank you for your 5 star review of PFG, your adviser Adam and Insurance Adviser Alex, we are delighted with your comments and look forward to working with you again in the future.

Rated 5 out of 5 stars

Michelle was my advisor and took care…

Michelle was my advisor and took care of absolutely everything from finding me the best mortgage rate to dealing with my application. She really helped me navigate my way through the process and so I didn’t have to worry about single thing. She was was always there to answer any questions I had and provided me with any reassurance I needed. Thank you!

November 17, 2022
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Reply from PFG Mortgages

Rebecca, thank you for taking the time to leave a lovely review of PFG and your adviser Michelle! We are extremely lucky to have such experienced and friendly staff here at PFG. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Mortgage Application and House Insurance

Leah and Alex navigated me through the tortuous process of getting a mortgage and house insurance with success. Made the process much easier than if I had organised it all myself.

November 18, 2022
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Reply from PFG Mortgages

Thank you Stuart for a great review of PFG and your advisers Leah and Alex! Glad we could assist and look forward to working with you again.

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