We have only really positive things to say about our experience with Premier financial group. We were put in touch directly with Leah and she was fantastic from start to finish. She explained everythi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have only really positive things to say about our experience with Premier financial group. We were put in touch directly with Leah and she was fantastic from start to finish. She explained everythi... See more
Company replied
Would highly recommend Premier Financial Group - we used them for mortgage and health insurance. Leah was incredibly helpful throughout the whole process, keeping us informed at every step of the way... See more
Company replied
What amazing service! Leah really helped to navigate us through what was quite an anxious time. She stuck to her word; contacting us regularly and periodically reviewing the best mortgage for us. This... See more
Company replied
The whole team at Premier Financial Group are super helpful, we purchased our first house in 2018 with their help in that time we have remortgaged and are now moving house. Every time they have bee... See more
Company replied
Written by the company
![]() |
Independent House,18-20 Thorpe Road, NR1 1RY, Norwich, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I use PFG for mortgages, wills & life insurance. They are very responsive, explain things in simple terms, and everyone I've met so far have been very pleasant to deal with - Including Tony, Verity, Stacey Harriet, & Danny. Would certainly recommend!

Reply from PFG Mortgages
Excellent service providers! Communication second to none. We will always use PFG mortgage advisors.

Reply from PFG Mortgages
Our consultant Jonny was excellent! Extremely professional and efficient. He kept us up to date at all times and really went over and above on service!. Thanks Jonny!

Reply from PFG Mortgages
This is foutrh time I used Premier Financial Group, Michal Zgainski and Alex Rose were always at my service, they made sure that I got best deal possible!
Michal thank you for recomending good solicitors and being on resposive even out of hours. Alex thank you for being so resposive, making me feel comfortable with processes and helping with finding right insurance!

Reply from PFG Mortgages
Dealing with George and Verity at PFG to arrange our re-mortgage was the best thing we could have done.
The whole process was painless, quick and very efficient, the options available were explained in simple terms rather than full of technical jargon, meaning it was easy to understand
My wife and I were treated as people not a means to earn a living, any questions were answered very quickly and time frames quoted were spot on.
We couldn’t recommend PFG highly enough, and when the time comes we will be back to PFG to sort our next mortgage. Oh and they offer other services like insurance that add to the whole package being able to be completed with ease
Thank you

Reply from PFG Mortgages
Broker was very professional and patient with us. Answered all questions we had. Returned our call and emails promptly which hastened the process.

Reply from PFG Mortgages
The team at PFG are incredible and I will always use their services. Stacey has given 110% in supporting me with my move and porting my mortgage, she’s really knowledgeable and is always there to help when I have thousands of questions, I whole heartedly appreciate her and what she does! Verity has also been super helpful, keeping in touch with me regularly and giving me updates. I also appreciate the help from Alex who set up all of my insurance. If or when I need to use these services again, PFG will always be my go to.

Reply from PFG Mortgages
All through our progress to obtain a mortgage our mortgage advisor Adam Davies helped us immensely and would of been completely lost without the help. Service from himself and the company was brilliant and cannot fault them at all. Recommended him and them to a friend and would to anyone else.

Reply from PFG Mortgages
The service I received from PFG was fantastic, particularly from Richard, Jonny and Charmaine. The team were incredibly helpful and personable. I would highly recommend PFG!

Reply from PFG Mortgages
Excellent and friendly customer service from Verity, George and the team! They are all so knowledgeable and we were blown away by how above and beyond they went to help us. They were on hand all the time and supported us through some really difficult times with a house purchase. They always gave us time to talk things through and answer any questions, even the silly ones! We would highly recommend them and will be using them for all our needs now and in the future.

Reply from PFG Mortgages
My family & friends have been using this company for a few years now, my advisor Michal Zgainski has liaised with us on daily basis updated us step by step worked really hard throughout our remortgaging been so professional & amazing, words can't describe how happy we are with his service and excellent communication skills he is one in a million! highly recommend him, Alex has been really helpful & professional and has updated us throughout the applications they both are amazing as a team.

Reply from PFG Mortgages
Great customer care and always there to answer any queries, with an explanation in laymen’s terms, which is very helpful and appreciated. Special thanks to Stuart Ballingall and Victoria Dolman for their expertise and support with porting our mortgage for a house move.

Reply from PFG Mortgages
I have been using this company for a number of years. The service I receive from them is phenomenal. My Advisor Michal which I have been with from the beginning is amazing. He takes pride and passion in his job, I can not thank him enough for all the hard work he puts in. I and so confident in him that I have referred all my family and friends who have all come back with nothing but praise for him. I would also like to say thank you to Alex who is always updating me. Excellent company can’t thank them enough for how hard they work.

Reply from PFG Mortgages
I have been using PFG for nearly thirty years and highly recommend their services. Highly professional, friendly service.
Verity and George have taken all the stress out of mortgages and moving.
Many thanks

Reply from PFG Mortgages
A very professional and personal service that I've had the pleasure to expect over the years.
This time was for a remortgage and I couldn't fault the hard work that George and Verity gave me and kept me up to date with information from start to finish.
Im very happy with the excellent service from this company and will always use them in the forceable future.

Reply from PFG Mortgages
I was given clear advice from the start. My case was handled in a calm professional manner.
Emails were answered promptly and explanations given when I asked a question.

Reply from PFG Mortgages
Things went so smoothly, we barely had to do anything , they went through everything so professionally and efficiently, I highly recommend them! We were helped by lovely verity, she was extremely helpful.

Reply from PFG Mortgages
First of all, I would like to thank GEORGE very much for being on the end of the phone whenever I need it and for always visiting to help me and advising me on everything that they needed from me
This was my first experience on buying a house premier financial group has made it so quick and easy for me i would like to thank them all for their support and assistance .
I would highly recommend ⭐️⭐️⭐️⭐️⭐️

Reply from PFG Mortgages

Reply from PFG Mortgages
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.