PFG Mortgages Reviews 

386
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have only really positive things to say about our experience with Premier financial group. We were put in touch directly with Leah and she was fantastic from start to finish. She explained everythi... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend Premier Financial Group - we used them for mortgage and health insurance. Leah was incredibly helpful throughout the whole process, keeping us informed at every step of the way... See more

Company replied

Rated 5 out of 5 stars

What amazing service! Leah really helped to navigate us through what was quite an anxious time. She stuck to her word; contacting us regularly and periodically reviewing the best mortgage for us. This... See more

Company replied

Rated 5 out of 5 stars

The whole team at Premier Financial Group are super helpful, we purchased our first house in 2018 with their help in that time we have remortgaged and are now moving house. Every time they have bee... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Agency
  4. Insurance Broker
  5. Investment Service
  6. Life Insurance Agency

About PFG Mortgages

Written by the company

We are a family-run Independent Financial Advice Business based in Norwich Norfolk with a highly experienced team of qualified Mortgage Brokers, Insurance Brokers, Financial Advisers and Will Writing & Legal Executives. We are directly authorised by the Financial Conduct Authority.

Contact Premier Financial Group

Our 4 main areas of expertise are Mortgages, Insurance, Investments & Wills:
Download our service brochure here

PFG Mortgages can handle all your mortgage requirements from finding the right Mortgage deal for First-time buyers to helping clients find the right Help to Buy Mortgage scheme. Even creating or adding to your Buy to let property portfolio, we have experienced advisers to cover your needs.

PFG Insurance has all your insurance and protection needs covered from Life insurance to Health Insurance right up to Home Insurance, protecting your investment in your property and health.

PFG Investments Ltd are here to service all your pension and investment requirements, our experienced financial advisers are just a phone call away. Our knowledge, at your service.

PFG Wills Ltd offers a complete service of Will writing & storage right up to estate administration & setting up Trusts, covering all your lifetime planning needs, our dedicated team are here for you now and later on in life.

Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

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4.9

All reviews

(386)

1 review in the last 12 months

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Rated 5 out of 5 stars

Top class service received

Top class service received ( as always from Michelle and Alex ) I really can’t fault there helpfulness and contact through out the whole remortgage process. Highly recommend to use

April 4, 2023
Unprompted review
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Reply from PFG Mortgages

Colin, thank you for taking the time to review your recent experience of PFG, your adviser Michelle and administrator Alex, we are delighted with your comments!

Rated 5 out of 5 stars

Would definitely recommend!

We have used PFG for the last 2 mortgage extensions and will soon be using them for a new property.

Would highly recommend them as a company and individually, Michelle has been exceptional to work with throughout!

Would recommend to others and will continue to use moving forward.

April 6, 2023
Unprompted review
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Reply from PFG Mortgages

Aaron, thank you for your lovely comments of PFG and your adviser Michelle! We are thrilled to receive such feedback and look forward to working with you again.

Rated 5 out of 5 stars

Very professional and helpful service

Very professional and helpful service. Made renewing our home insurance much easier and Alex was very friendly!

March 31, 2023
Unprompted review
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Reply from PFG Mortgages

Shannon, thank you for taking the time to review your recent experience of PFG and General Insurance Adviser Alex! We are delighted with your 5 star review.

Rated 5 out of 5 stars

Would definitely recommend

Fast reply, friendly and professional service, great value quotes, easy transaction. Would definitely recommend.

March 29, 2023
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Reply from PFG Mortgages

Carl, thank you for your feedback, it is greatly appreciated!

Rated 5 out of 5 stars

Best customer service ever experienced

We needed our home insurance renewed as our old one had been cancelled, I contacted Alex Rose via email even though it had been over a year since we last spoke, she was so helpful, very quick in responding and literally have a couple quotes for us on the same day.
We were able to secure new insurance from literally a couple of emails with Alex. Could not recommend her enough. She has perfect customer service and is extremely helpful

March 30, 2023
Unprompted review
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Reply from PFG Mortgages

Ben, thank you for a lovely review of PFG and your insurance adviser Alex! Your comments are greatly appreciated. We look forward to working with you again in the future.

Rated 4 out of 5 stars

Very easy and simple to use

Very easy and simple to use. Adam Davies is always a great help

March 28, 2023
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Reply from PFG Mortgages

Ben, thank you for taking the time to review your experience of PFG and adviser Adam!

Rated 5 out of 5 stars

Highly recommended mortgage broker

I have been using PFG for number of years now. Stuart Ballingall has been outstanding. He always got the best deal for me. I will always rely on them for all my future mortgage requirements.
This time I also dealt with Victoria and she has been excellent too.

I highly recommend PFG to anyone.

March 10, 2023
Unprompted review
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Reply from PFG Mortgages

Thank you for your 5 star review of PFG, your adviser Stuart and administrator Victoria! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Mark Shubrook…

Following my initial contact with Mark Shubrook of Premier Finance to review pension and investment options prior to retiring he has provided excellent, friendly advise to both myself and my wife and continues to monitor and update us with regular visits to our home. Great person to deal with and would highly recommend him to anybody requiring professional financial advise.

March 27, 2023
Unprompted review
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Reply from PFG Mortgages

Thank you for taking the time to leave a wonderful review of PFG and your adviser Mark! We are delighted with your feedback and look forward to providing you with an ongoing service.

Rated 5 out of 5 stars

I appreciate Mark's succinct

I appreciate Mark's succinct, clear advice that he has given me, with the minimum of fuss, over the last few years.

March 23, 2023
Unprompted review
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Reply from PFG Mortgages

David, thank you for your kind review of PFG and your adviser Mark!

Rated 5 out of 5 stars

Pension Review

Mark S is always keeping an eye on my funds and is always available when needed. He explains things clearly and has a wealth of experience. He understands me and my financial needs.

March 17, 2023
Unprompted review
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Reply from PFG Mortgages

Neil, thank you for taking the time to review your experience of PFG and your pensions adviser Mark. We are delighted with your comments.

Rated 5 out of 5 stars

Self Build Mortgage

Have just completed on a self build mortgage, Victoria & Dominic were very helpful & supportive throughout the whole process.

March 21, 2023
Unprompted review
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Reply from PFG Mortgages

Thank you for reviewing your recent experience of PFG, your adviser Dominic and administrator Victoria. We are happy to have helped and look forward to working with you again in the future.

Rated 5 out of 5 stars

mark shubrook

mark shubrook , Independent Advisor from premier finance was a true gentleman when visiting me and my wife at home.He gave us good sound and clear advice on what we had asked regarding Pensions, with this in mind we would recommend Mark to anyone looking for financial advice.

January 20, 2023
Unprompted review
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Reply from PFG Mortgages

A lovely review of PFG and your Pensions & Investments adviser Mark thank you!

Rated 5 out of 5 stars

Pension reviews

Mark and his team have always given honest and straightforward advice about my pension and how to achieve my aims. Premier have also been excellent with their mortgage advice.

January 20, 2023
Unprompted review
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Reply from PFG Mortgages

Steven thank you for your kind 5 star review. We are delighted to have offered a service from more than one of our departments.

Rated 5 out of 5 stars

Hugely supportive!

My Husband and I sought valuable mortgage advice from Tony Castle at Premier Financial Group in the lead up to putting an offer in on our first ever home.

We then dealt with Michelle York, supported by Richard Green-Street. We are aware we weren’t the most straight forward case with regards to the complication of a property valuation appeal. A lot of time and effort was put into this complex process, however we felt informed and supported with our decisions throughout. It really felt like they went above and beyond and it was extremely appreciated. They were so easily contactable by email or phone, which put our minds at ease so often in times of stress.

An email congratulating us, plus a new home card in the post were both really nice personal touches and lovely to receive. I think this demonstrates what type of a company they are. Premier Financial Group were one of the best companies we dealt with during the whole house buying process and one which we would no doubt recommend to others.

We were then supported through the potentially scary process of life insurance, again not a simple task due to a chronic medical condition. We are both so glad we put our trust in this company for what felt like a couple of the most important decisions in our lives so far.

Thank you!

August 1, 2022
Unprompted review
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Reply from PFG Mortgages

Katherine, thank you for a wonderful review of PFG and our advisers that assisted with your cases! We are thrilled with your lovely comments and look forward to working with you again in the future.

Rated 5 out of 5 stars

Victoria and Tom

Victoria and Tom, and the team was very helpful.
understanding with the case , the team has done they best to be Quick as possible, which has make the case went much easier, the service was great and polite communication.
always been great, highly appreciated and recommended to anyone who needs property services

Thank you Tom and Victoria

March 3, 2023
Unprompted review
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Reply from PFG Mortgages

Jessica, thank you for taking the time to review your recent experience of PFG! We appreciate your comments and look forward to working with you again in the future.

Rated 5 out of 5 stars

Very professional Company

Very professional Company. George Ioannou the Financial Advisor explained all the choices available to me and made the whole process so easy. If I needed to contact him or the office staff it was a simple telephone call, with all the help that I needed.
Remortgage completed within weeks.

March 1, 2023
Unprompted review
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Reply from PFG Mortgages

Robert, thank you for taking the time tor review your recent experience of PFG and adviser George. We are delighted with your feedback!

Rated 5 out of 5 stars

Fantastic service 5 Star

Fantastic service. Alex went above and beyond, a pleasure to deal with. I have been using Premier Financial for 7 years now and rate them highly.

March 8, 2023
Unprompted review
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Reply from PFG Mortgages

Callum, a lovely review of PFG and Alex, thank you! We are very lucky to have so many loyal clients such as yourself. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent all round!

Quick, easy, polite communication, and no messing about! Have used PFG for a few things and always been great, as well as finding competitive quotes with well known companies.

March 3, 2023
PFG Mortgages logo

Reply from PFG Mortgages

Matt, thank you for taking the time to review your experiences of PFG!

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