Prime Bathrooms Reviews 179

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Renovating my home has been a nightmare, after being let down from 2 local bathroom companies, I approached Prime Bathrooms who helped me from the beginning of my project till the end. I paid for my t... See more

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Rated 1 out of 5 stars

This company told me they were closing and couldn't do my bathroom. They gave me 40% back but then still send less in the check. Now I see they never closed and are scamming people again.

Rated 5 out of 5 stars

Definitely recommend these guys for your bathroom! Modern bathrooms to fit any size …. Fitted both my bathrooms and they had the perfect range for all my requirements. Couldn’t be any happier... See more

Rated 4 out of 5 stars

I don't know what happened to my order, it was delayed for some time. Eventually the manager got in touch after I complained and he arranged for my delivery to be made by one of his own drivers as t... See more

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3.1

Average

TrustScore 3 out of 5

179 reviews

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Rated 5 out of 5 stars

Was a little wary of ordering online

Was a little wary of ordering online, I much prefer buying in person, however I could not find the tap I needed anywhere else, I was left with no choice. I ordered from Prime Bathrooms and was kept up to date every step of the way. The tap arrived 4 days later and was perfect.

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Lovely customer service

Lovely customer service, had an issue with the payment online and the Aimee from the accounts team guided me throughout the whole process.

Not to mention the great products, very pleased 👍🏼

October 24, 2022
Unprompted review
Rated 1 out of 5 stars

Didn't receive order in time stated…

Didn't receive order in time stated (7-12 days). Kept emailing and phoning no response but finally they answered call. Item wasn't in stock which was annoying as shouldnt have accepted order but they are still advertising the product now saying in stock.
Hash was great when finally spoke to him and he refunded money straight away.
Will not entertain ordering from this company in future

September 30, 2022
Rated 5 out of 5 stars

Bought the vinci frame off prime…

Bought the vinci frame off prime bathrooms and my plumbers have just installed it in my bathroom, Taj is a credit to their team and cant wait to start on my next bathroom. Items were well packaged and delivered quite quick. Delivery did say 7 to 12 days but item arrived within 3 days of me ordering

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered 2 radiators for my bathrooms

Ordered 2 radiators for my bathrooms, just arrived this morning, very pleased and cant wait to install them

October 24, 2022
Unprompted review
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Reply from Prime Bathrooms

We hope your radiators last you for years to come!
Thank you for shopping with Prime Bathrooms.

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