Protection UK Ltd Reviews 407

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Chris and Roxie recently secured the best possible rate for our remortgage, managing the process from start to finish with constant communication ensuring I was always up to date. When we come to rene... See more

Company replied

Rated 5 out of 5 stars

Last year I raised a claim through my serious illness cover, ans unfortunately I suffered two ectopic pregnancy’s. During this very stressful time I contacted Roxy to make her aware and straight away... See more

Company replied

Rated 5 out of 5 stars

Protection UK The Best Family Caring Buisness Looking after their Clients Needs first. Our mortgage deal was up for renewal. Bearing in mind our current mortgage was from an adverse credit lender.... See more

Company replied

Rated 5 out of 5 stars

What a great company. My wife was on an increasing term policy with Vitality. She took the policy out via another broker in 2019 and each year the policy increased leaving it unaffordable. After taki... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant
  3. Financial Planner
  4. Insurance Broker
  5. Mortgage Broker

Written by the company

Protection UK Ltd was set up to help customers find the most suited Mortgage & Protection products in the market. We're a fully advised free service to our customers, and we work with all the main lenders/providers in the UK. We're a family-owned business that believes in giving jargon-free information/advice, to enable our clients to make the best-informed decisions. We have an Excellent feedback rating across our customer review platforms, we do this by ensuring we always put the client at the heart of what we do and making sure clients feel part of the Protection UK family.


Contact info

5.0

Excellent

TrustScore 5 out of 5

407 reviews

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Rated 5 out of 5 stars

7 Star Service

I highly recommend this company. To use when you want to get life insurance. They are very polite, very helpful. they take time to explain everything in detail, Tony and Chris are amazing. They will call you at the time you want them to call you. And they will give you as much time as you need to make a decision.

December 12, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so muck Waqar, we're always here if you need us and we will always look after you.

Rated 5 out of 5 stars

I spoke to Tony about a life insurance…

I spoke to Tony about a life insurance policy he was extremely helpful and had me sorted out in no time. Quick easy and a brilliant service.

November 28, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you Andrew, we're so glad we could look after you.

Rated 5 out of 5 stars

Great deal on life insurance

Amy helped set me up with my life insurance,she was very friendly and helpful explaining in detail what was available,Chris was so helpful in assisting with my application he offers a very personal service where you feel like you will be looked after, communication is impeccable with good contact checking to make sure I have received documentation ,thanks for a pleasant experience 😊

November 16, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you very much for your review Alex, we're so glad we could look after you and find you a great deal.

Rated 5 out of 5 stars

Superb Service

Chris answered my query even when he was on holiday and put my in touch with Roxanne, his business partner. My case was a little complicated. However, Roxanne managed to get me a really good Mortgage Offer despite these tough times. I would highly recommend. Thank you both for your help. Very much appreciated.

September 16, 2022
Unprompted review
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Reply from Protection UK Ltd

We're so happy we could look after you, we're always here if you need anything.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful. Highly recommended

October 6, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you very mich Rheme, and thank you for letting us help you!

Rated 5 out of 5 stars

Absolutely amazing first class level of service yet again!!

Absolutely amazing first class level of service yet again!! it seems that nothing is too much trouble and it was so easy to talk to Chris and to explain what I was after, he immediately found me the best possible deal and kept in constant touch and answered every question that I had. I can't recommend Protection UK Ltd highly enough and I will certainly use them again.

September 29, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you Neal, we very pleased you continue to be happy with our service and will always strive to look after you.

Rated 5 out of 5 stars

Helping me to cash in on my policies

I have used Chris and Roxie for life insurance and mortgage, we moved last year unfortunately my husband died in June suddenly, and Chris helped me to sort out the life insurance, pushing and chasing on my behalf and I had confirmation that they will pay out which obviously brought relief to me as I have two young children and now no mortgage payments as it’s paid off with money left over to be comfortably off- Thank you Chris! It’s unfortunate I am writing this review I much rather have my husband here than the money however he isn’t and with Chris’s help he made sure I and the children were looked after! I would not hesitate to recommend Chris and Roxie and protection Uk, please use them! 5 star service from them and very caring and supportive as well.

September 11, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so much Elizabeth, we're so glad we could look after you and your children in this difficult time. We will always be here if you need us, always!

Rated 5 out of 5 stars

Fantastic service by Chris and Tony

Fantastic service by Chris and Tony. Didn’t really have much knowledge on what I needed and the team dealt with everything. Will defiantly be recommending them to family and friends. Great work.

August 26, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so much Sam for the kind words, we're so happy we could look after you!

Rated 5 out of 5 stars

So helpful. Highly recommend

Chris at Protection UK was so helpful and made everything really straight forward for us when writing our will. He helped us step by step and was always on the end of the phone when we were unsure or needed a question answered. He was so professional and a provided a really fast & spot on service.
I would highly recommend using them.

August 10, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so much Rhae, and we're so glad we could look after you both. Thank you gor letting us help you.

Rated 5 out of 5 stars

Great service from Chris

Great service from Chris,
explained everything to me and my partner about the life insurance we took out.
Also made a will for us both.
Roxie the mortgage advised who found a great mortgage deal for us.
All went smoothly and she was very efficient. Nothing too much trouble.

August 10, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so much for the nice review! we're always here if you need us for anything,

Rated 5 out of 5 stars

A* Company - Protection UK LTD

I beyond highly recommend this company to anyone, who is seeking or enquiring into obtaining life insurance.

I have had the upmost pleasure of dealing with Amy Hulmes and Christopher Turner for all my current life insurance needs. The free WILL which is included in all life insurance package is a nice touch.

I must stress that Protection UK LTD is a broker and not a lender (They work with lenders and receive commission on all insurance products on the market)

The team are extremely helpful in making the process of securing insurance and subsequent financial security for you and your immediate family seemless and take time to explain the best policies available. - nothing is too much trouble for the team members at Protection UK LTD.

Amy Hulmes in particular, who helped me with my very first life insurance package with Vitality demonstrated a beyond exceptional level of knowledge and professionalism.

She will do all that she can to ensure you find the optimum policy for you and your loved ones.

If you are looking to procure the best financial outcome/security available on the current UK market for yourself and your immediate family members then protection UK LTD is who you should consult with first. I.e. your first point of call.

I have never been happier with a insurance company.

Thank you once again.

With Regards,

Mr Christopher Greasley.

July 31, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you very much for your kind review Chris, we will always look after you and we really appreciate your feedback.

Rated 5 out of 5 stars

I highly recommend this company as I…

I highly recommend this company as I have been dealing with Roxie and Chris for all my life insurance needs. The team are very helpful in making the process of securing insurance and subsequent financial security for you and your family seemless and take time to explain the best policies available.
Roxie Rodger in particular, who helped me with my very first life insurance package 10yrs ago demonstrates a great level of knowledge and professionalism.
She will do all that she can to ensure you find the optimum policy for you and your loved ones.
If you are looking to procure the best financial security available for you and your family then protection UK is who you should consult first

July 27, 2022
Unprompted review
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Reply from Protection UK Ltd

Thnak you for your kind words Adrian, we're always here to support you and your family :-)

Rated 5 out of 5 stars

Quick respond and explained in detail…

Quick respond and explained in detail and completed all paperwork very quick . Very helpful in all process. Thanks

July 14, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you Azeem and we're very happy we could take care of you.

Rated 5 out of 5 stars

A refreshing change to the usual providers

It makes a refreshing change to experience purchasing insurance from a person with a heart first and foremost. Chris has great industry knowledge with experience to back up his wonderfully personable way of handling his customers. I feel I received the best advice and as a result have an insurance policy I am happy with.

July 13, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so very much Rebecca, we're so glad we could look after you both.

Rated 5 out of 5 stars

I was referred to Chris and Roxy…

I was referred to Chris and Roxy through a colleague at work. I presumed like most do when sorting out their policies/life insurance the broker would talk me through my options and best deals at the time and never hear from them again. I could not have been more wrong! Unfortunately my husband died suddenly and I was blindsided by grief, confusion, and paperwork. I contacted Chris and he immediately got to work on my behalf. He made an unbearable situation smoother. I could not have got through the process without his support and constant communication. He kept me updated every step of the way and took the pressure off me. I can’t say that about any other company I have dealt with. I would highly recommend them. He has shown empathy, understanding and considerable professionalism throughout. I would never use anyone else. I cannot thank them enough for all their hard work and effort they have shown me. Thanks again Chris and Roxy.

July 6, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you for your kind words Hayley, we're always here by your side! Always!

Rated 5 out of 5 stars

First time buyers highly recommend!

We were very nervous about how to make our first property purchase. But from the start both Roxie and Chris couldn't do enough to help.

They consistently went above and beyond to give us a professional and excellent service, being on hand day and night for the many queries we had.

Their personal touch and exceptional work will ensure we return should we ever require a similar service again. From our experience we would recommend any first time buyers who were as clueless as we were, you will not regret it!

Thank you guys for your patience and help.

Ben and Beccy

June 21, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so much for your feedback Ben and Beccy, We really hope your new home brings you both all the love and happiness in the world. Enjoy!

Rated 5 out of 5 stars

Absolutely amazing customer service…

Absolutely amazing customer service from start to finish. Tony and Chris absolutely brilliant. Will recommend to everyone. High quality service and nothing is too much trouble

June 14, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you very much Tracey, we really appreciate you allowing us to look after you and will always take care of you and Keiron.

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