Protection UK Ltd Reviews 407

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Chris and Roxie recently secured the best possible rate for our remortgage, managing the process from start to finish with constant communication ensuring I was always up to date. When we come to rene... See more

Company replied

Rated 5 out of 5 stars

Last year I raised a claim through my serious illness cover, ans unfortunately I suffered two ectopic pregnancy’s. During this very stressful time I contacted Roxy to make her aware and straight away... See more

Company replied

Rated 5 out of 5 stars

Protection UK The Best Family Caring Buisness Looking after their Clients Needs first. Our mortgage deal was up for renewal. Bearing in mind our current mortgage was from an adverse credit lender.... See more

Company replied

Rated 5 out of 5 stars

What a great company. My wife was on an increasing term policy with Vitality. She took the policy out via another broker in 2019 and each year the policy increased leaving it unaffordable. After taki... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant
  3. Financial Planner
  4. Insurance Broker
  5. Mortgage Broker

Written by the company

Protection UK Ltd was set up to help customers find the most suited Mortgage & Protection products in the market. We're a fully advised free service to our customers, and we work with all the main lenders/providers in the UK. We're a family-owned business that believes in giving jargon-free information/advice, to enable our clients to make the best-informed decisions. We have an Excellent feedback rating across our customer review platforms, we do this by ensuring we always put the client at the heart of what we do and making sure clients feel part of the Protection UK family.


Contact info

5.0

Excellent

TrustScore 5 out of 5

407 reviews

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Rated 5 out of 5 stars

After reading reviews I decided to…

After reading reviews I decided to complete our will with protection uk LTD. I found Chris very professional and understanding.
The service he provided was excellent , his legal paper work was very organised and very professional. Packed with extra booklets of information which I feel went above and beyond the level of service I expected .
Chris offered expert advise and went into detail to ensure everything was explained professionally .
I could not fault the service I received and would highly recommend chris and his company to anyone !
The only thing is, I wish I would of contacted him sooner.
Thank you !

June 7, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you ever so much for the kind words Sherrie, we're always here to look after you and we're glad you're happy with our service!

Rated 5 out of 5 stars

I have dealt with the Protection UK Ltd…

I have dealt with the Protection UK Ltd team for over 3 years now and have to say their customer service is impressive. First Chris helped me sort out a will and power of attorney for my dad, he then helped me source a funeral life insurance plan which I had struggled on. Every time I contact them, I always receive a reply within minutes and even during the evening or weekends.

I was also impressed when our family received birthday and Christmas cards from the team at Protection UK. I have to say the care they show towards us a breath of fresh air, I am used to spending hours on the phone on hold waiting for companies and its good to know my family is protected and looked after by the team at Protection UK.

I get so many cold calls about products, and I would never deal with anyone else, they have truly won my trust and loyalty over the years and I know they’re only ever a phone call away.

I can’t speak highly enough of them and always refer to them to anyone needing their services.

June 6, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you very much for the kind words, we appreciate your review and your continued support :-)

Rated 5 out of 5 stars

Cares like family

I only have time reviewing my accounts during the weekend and this company especially Chris have been doing above and beyond in making sure my questions and requests are catered spot on. He understands like how a family would. I've known him through a friend and now I know why I was given the recommendation. I would say this company lives up to it's name "Protection" because I indeed feel protected, so as my loved ones.

June 5, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so much for the kind words Dialyn, we're always here to look after you and your family.

Rated 5 out of 5 stars

Breath of fresh air

Chris was fantastic from the first phone call, i explained what I wanted and what I had previously from other company's and he was straight up and said he could better it and also save me money while doing it.
I have now life insurance with him, critical insurance with him and he has also sorted insurance for our 2 holiday Chalets which was fantastic and saved us a small fortune.
He can also sort mortgages out which will be our next step to build 2 more Chalets which he will also help us with.
Highly recommend Chris

May 26, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so much Neil for allowing us to look after you!

Rated 5 out of 5 stars

I highly recommend Protection UK Ltd

I highly recommend Protection UK Ltd. Chris has been so helpful sorting out not only my will but also my life insurance. Both have been worrying me for some time. Chris made the process so easy. He is friendly, very knowledgeable and always there to help me out.

May 23, 2022
Unprompted review
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Reply from Protection UK Ltd

Thnak you Janice, we really appreciate your feedback :-)

Rated 5 out of 5 stars

Sincere & simple!

Absolutely genuine, easy & professional process!! I cannot recommend Chris & he’s co workers enough.
Chris made writing my Will so simple, it wasn’t stressful at all.
I expected lots of legal jargon & it really wasn’t like that. I’m so grateful to have found them. I highly recommend these guys,
🌟🌟🌟🌟from me that’s for sure!
Thank you!!

May 13, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you very much Jane! we're so happy we could look after you. :-)

Rated 5 out of 5 stars

Protection Uk are an exceptional, friendly team who go above and beyond.

Everyone at Protection UK have been amazing. They have all gone above a beyond.

Amy was extremely helpful in the beginning sorting out our life Insurance & critical illness policy’s. She went through all our options and work hard to find us the cover we needed at the best price.

Chris finalised everything and again has been fantastic and very patient, as we work very varied hours. They have been so accommodating, working through things with us, out of hours, at times that worked best for us which we really appreciated.

I happened to mentioned to them that we wanted to sort out our mortage and when they said they could also do this for us we jumped at the chance. Roxy then found us a great deal, saving us a lot of money. she also when out of her way to help us.

They really are ALL so kind and friendly, such a fantastic team. We feel like we have made some great friends who we can call at any time and know they would be happy to help.

We are so pleased we have used Protection UK and would highly recommend them to anyone and feel very happy knowing we are now in their capable hands moving forwards, as they are going to keep in eye on and review our polices yearly to ensure we continue to have the right amount of cover and mortage deal for the best price.

To finish it off we are now just in the process of drawing up our wills. A job we have been meaning to do for years and never got round to it and they offered to also do this for us. They have been very reliable and we wouldn’t go anywhere else now.

Thank you everyone at Protection UK you have been a pleasure to do business with.

Jenny & Dan

May 12, 2022
Unprompted review
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Reply from Protection UK Ltd

aww- Thank you so much for the kind words Jenny, we will always look after you! :-)

Rated 5 out of 5 stars

Protection UK highly recommend

Protection UK is a team I highly recommend. In comparison to previous experiences I have had with other companies, Chris kept us informed throughout the process and kept his word that he would take care of us. The company cares about their clients and puts them first. I will be referring them to friends and family. We can't think Chris enough for his help and advice and finding a product that covers diabetics.

May 10, 2022
Unprompted review
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Reply from Protection UK Ltd

Thats so amazing to hear Christianna, thank you very much for your kind words! We're so happy that you sorted and happy! We will always look after you both!

Rated 5 out of 5 stars

Can't recommend enough.

Recommended by my sister and couldn't be happier with the service. Chris and Roxie are personable, knowledgeable and go the extra mile for you no matter what time of day. Knowing nothing about mortgages, they really made me feel at ease through the whole process. Can't recommend them enough.

May 9, 2022
Unprompted review
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Reply from Protection UK Ltd

Aww. thank you so much Lauren and we're so glad we could look after you, enjoy your new home! :-)

Rated 5 out of 5 stars

I was referred to Protection UK from my…

I was referred to Protection UK from my friend who has been with them for years, I have to say the service is second to none. They found me a really good policy and the communication/customer care and attention was excellent! I would highly recommend them to anyone!

May 6, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you very much Asif and we really appreciate you coming to us for advice and help! enjoy the watch!

Rated 5 out of 5 stars

Chris made the whole process so easy…

Chris made the whole process so easy and got what I think is a fabulous product in comparison to others. I barely had to do anything and I can't think Chris enough for his help and advice

May 6, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you Susan, we're so glad we could look after you Chris took good care of you!

Rated 5 out of 5 stars

Recommended by my sister who was really…

Recommended by my sister who was really happy with the service she received. Really happy with advice and recommendations from Chris. Worked really quickly to get us covered for what we needed. Thank you 🙂

May 4, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so much Caroline and we're so happy you came to us for help- we will always look after you all!

Rated 5 out of 5 stars

Brilliant service from start to…

Brilliant service from start to finish,Tony was my first contact and explained everything to detail,I then met Chris you went through everything with me and sorted my will and my funeralplan out.
Would highly recommend this company for all your needs

April 28, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so much Andrew, we're so glad we could look after you and will always be here if you need us. Thank you again for the nice feedback!

Rated 5 out of 5 stars

Excellent Service with a fantastic team

I highly recommend working with the Protection Uk team. Me and my Mrs met with Chris and Roxie and instantly knew these were the people we were going to go with. They made us feel like part of their family and we could tell that they understood what we needed from our policies. They are very knowledgeable and took time to ensure that every detail was covered. We were kept informed about everything throughout the process and I feel that they went above and beyond compared to previous experiences I have had with other companies. This is a company that cares and puts you first and I will be recommending them to my friends and family. John & Sarah

April 28, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you so much for the feedback John and sarah, we're so happy we could look after you both! see you both very soon :-)

Rated 5 out of 5 stars

Outstanding Service!

Chris was recommended to me by my Mum. He has been an absolute star with sorting out my life insurance policy & my will. The whole experience has been very personable & informative. I would highly recommend to anybody looking for advice in regards to their life insurance/will.

April 12, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you very much Angel and we're so glad we could take care of you! Thank you again and we will always look after you!

Rated 5 out of 5 stars

Amazing company to deal with..

Amazing company to deal with... friendly staff with a homely personal touch... they speak to you like a human being.. not a statistical number and will go out of their way to get you the best deal possible on whatever it is you need them for..your kept up to date with goings on via calls or txt and never just left in the dark.. a brilliant service and always ready for whatever life brings...

March 30, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you very much Matthew and we’re so glad we can always look after you! 😊

Rated 5 out of 5 stars

Absolutely fantastic service would…

Absolutely fantastic service would recommend Chris and Anthony to anyone that wants life insurance👍👍

March 28, 2022
Unprompted review
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Reply from Protection UK Ltd

Aww- that’s amazing to hear Karen and we will always look after you and Karl 😊🥰

Rated 5 out of 5 stars

I have been avoiding writing a will for…

I have been avoiding writing a will for quite some years as thought it would be a long and arduous task, how wrong was I. Chris has made the whole process so straight forward and easy. He is very personable
and explained every step, going above and beyond in my opinion to make sure I understood everything that was included and involved. There is no hard selling and I have already recommended them to a friend looking to write a will. Thank you so much for excellent customer service. One very satisfied customer.

March 17, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you very much for your kind words Carrie and we're always here if you need us :)

Rated 5 out of 5 stars

Fantastic easy experience..

Fantastic easy experience... extremely helpful

March 16, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you Zoe and we're so happy we could look after you.

Rated 5 out of 5 stars

Chris provides a brilliant service

Chris provides a brilliant service. We have had numerous phone calls about what level of cover is best to protect my family and the premium we paid was also competitive. He answered all my questions/queries and explained everything in a simple manner. He always responds really quickly to any queries I may have which is also a massive positive.
Adam

March 9, 2022
Unprompted review
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Reply from Protection UK Ltd

Thank you Adam and we're over the moon we coud help you and your family. Thank you again!

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