I'm a big fan of Quinteassential, especially their Tales of the Orient tea which I have every single evening to wind down. Recently I ordered some tea and got an email saying that their online store w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the fresh flavours of your teas. Absolutely love the personal touch of a handwritten postcard too and the sample tea you sent me was delicious and I’ll definitely be ordering more. The Earl Gre... See more
I had the earl grey tea at a cafe and really enjoyed it so decided to purchase. I also added cleanse. They are expensive but good quality. Ordering was easy and delivery quick.
I was delivered a beautiful imperial earl grey tea, which smells and tastes divine. I also received a hand written postcard and a free sample teabag. I had a slight issue with the QR code, and someon... See more
Company details
Written by the company
We design artisan teas of uncompromising quality, inspired by travel, culture and art. Shop for our loose leaf tea or sustainable pyramid teabags and enjoy award-winning unique teas and botanicals. Blended with your wellbeing in mind, our selection of teas are healthy and delicious to drink. Be guided by the QR code and text on our packaging to select the best tea to suit your mood.
Contact info
Red Hill House, 41 Hope Street, CH4 8BU, Chester, United Kingdom
- 01244 662530
- info@quinteassential.co.uk
- quinteassential.co.uk
Delicious,unique blends of tea
Delicious,unique blends of tea! Easy online ordering and fantastic customer service from time of purchase to actual delivery. Many thanks Quinteasential!
June 19, 2022
Reply from Quinteassential Fine Teas
How nice to read this lovely review, we're chuffed to bits that you think our teas are delicious! And good to know that you find ordering on our website effortless. Many thanks for your feedback :-)
Happy sipping!
Bernadine & team
Excellent service
Excellent service, good communication about my order and it’s progress for delivery. I tried the liquid lullaby this time, slept like a log the tea was divine.Will definitely have another batch of this tea😊
June 17, 2022
Reply from Quinteassential Fine Teas
Sweet dreams are made of this...
Thank you so much for another excellent review, seeing customers return to us time and again is so important to us.
Happy sipping!
Bernadine and team
Reply from Quinteassential Fine Teas
Many thanks for taking the time to leave us your kind review! We're so pleased that your tea delivery went so well :-)
Happy sipping!
Bernadine & team
Excellent Quality Tea
Excellent quality tea. Upon opening the box it smelled even nicer than some perfumes I’ve purchased. Lovely complex flavours, can be steeped multiple times. The art on the Mellow Mint box is particularly lovely - I just wish that artwork was available to purchase as a metal tea tin or a print!
May 3, 2022
Reply from Quinteassential Fine Teas
We're ever to pleased that you recognise the excellent quality of our teas, reading your review brings us a happy smile :-)
Watch this space for new products launching (never a straightforward proposition for a small business) as our home produced artwork is something we're as proud of as our blends 🌿
Happy Sipping!
Bernadine & team
Amazing range of tea
I bought these teas after trying a couple at a spa day. And they’ve not disappointed. They’re amazing.
Fast delivery. Amazing flavour in each of the teas. I like there’s a mix of ones with caffeine and ones without. Think I’m going to need to purchase the caddy’s as I’ll definitely be ordering them regularly.
Might have to try the cocktail suggestion too!
April 27, 2022
Reply from Quinteassential Fine Teas
Drinking tea is like enjoying an inner body spa! Thank you so much for your lovely review, keep an eye out for our newest wellness blends launching soon: Liquid Lullaby, Zest Quest and Lemon Lounge.
Happy sipping!
Bernadine & team
Teas that taste divine attached to an…
Teas that taste divine attached to an excellent customer service . What more can you ask for
March 26, 2022
Reply from Quinteassential Fine Teas
Thank you for leaving us such a glowing review! We're so pleased you think our customer service is excellent.
Happy sipping!
Bernadine & team
Great tea experience and great purchase…
Great tea experience and great purchase experience, highly recommend!
March 21, 2022
Reply from Quinteassential Fine Teas
Thank you so much for taking the time to write us such a nice review, and for recommending us :-)
Happy sipping!
Bernadine & team
The delivery was efficient and the tea…
The delivery was efficient and the tea is delightful!
March 13, 2022
Reply from Quinteassential Fine Teas
Thank you for your kind words, so happy you found the delivery efficient and even more so that you think our tea is delightful :-)
Happy Sipping!
Bernadine & team
Tales of the Orient the Champagne of Rooibos
I bought the Tales of the Orient tea, but I realised it had to be enjoyed in the perfect tea pot. Hence it’s taken a little while to review. The tea is absolutely delicious it’s the perfect blend and as I explained it to one of my friends it really is the champagne of rooibos tea. Perfect !!
February 26, 2022
Reply from Quinteassential Fine Teas
Oh wow, we're so pleased to hear that you think our Tales of the Orient is the champagne of rooibos tea! With that, here's something to try: make a tea 'shot', pour 100ml of boiling water over a teabag (or 1 heaped tsp of loose leaf) of Tales of the Orient. Steep for 10 minutes, strain and allow to cool in the fridge. Divide 50 ml into two champagne glasses and top with chilled sparkling mineral water, serve immediately. A lovely, thirst quenching and alcohol free way to enjoy this blend.
Happy sipping!
Bernadine & team
Personalised message….
Even phoned me as they realised it was a gift so wanted to check on a personal message AND add some suitable samples! Amazing service
February 22, 2022
Reply from Quinteassential Fine Teas
Thank you so much for rating our service so highly, we aim to please! We hope the tea gift was well received and provided relaxing enjoyment.
Happy sipping!
Bernadine & team
Reply from Quinteassential Fine Teas
Thank you for your kind review, it's so good to hear you think our service is first class! We hope you continue to enjoy Garden of Eden as well as our other blends and create plenty of 'me moments'.
Happy sipping!
Bernadine and team
lovely tea
We had our first experience of Quinteassential tea at The Midland Hotel, Manchester.
As soon as we got home we ordered 2 boxes of loose leaf tea, the Garden of Eden and Jewel of Africa from Quinteassential. They arrived within a couple of days.
In the package were 2 samples of other teas and a personal hand written card from 'team Q'.
It was such a lovely gesture and made us feel that they were a very caring company and passionate about their product. Thank you
February 6, 2022
Reply from Quinteassential Fine Teas
What a lovely review to start a fresh week with :-)
We're chuffed to bits that you're enjoying our blends, indeed we care passionately about our teas + botanicals and the wellness aspects they can bring to peoples' lives. And what an amazing venue to first discover Quinteassential, the Midland serves up a wonderful afternoon tea!
Happy sipping!
Bernadine & team
This is now my one and only tea!
This is now my one and only tea!
Love it…thank you to cottonopolis for introducing me to you guys!
December 23, 2021
Reply from Quinteassential Fine Teas
Aw, that's wonderful! Yes in deed, a big thanks to Cottonopolis and to you for loving our Quinteassential teas 😍
Happy sipping!
Bernadine & team
Delicious brew, amazing service - will order again!
Luxurious tea blends with the finest quality ingredients make for a delicious cup of brew. From the classic (signature breakfast, earl grey) to the bespoke blends (green flamingo, white elixir), you can't go wrong with Quinteassential.
Hoping to see more wonderful flavours added to the range.
December 15, 2021
Reply from Quinteassential Fine Teas
What a lovely review to read, we're so happy to hear you think so highly of our teas!
More wonderful flavours will be added very soon, in fact, keep an eye on our website from January onwards, we'll be launching three new wellness teas then. We'll also have a couple of new selection boxes available, perfect for gifting or to try out different teas.
Happy sipping!
Bernadine & team
Amazing teas and brilliant service!!!
December 12, 2021
Reply from Quinteassential Fine Teas
Thanks for the nice words :-)
Brilliant review!
Happy sipping!
Bernadine & team
Nothing compares!
Hands down the best Earl Grey on the planet. So very special. Thank you!
December 5, 2021
Reply from Quinteassential Fine Teas
We couldn't agree more! Imperial Earl Grey is a very special recipe, we even had tea with the current Earl Grey (Lord Howick) to gain the inspiration for the blend design. Have a little look on our blog if you're interested in the story of Bernadine's trip to Howick Hall in Northumberland: https://quinteassential.co.uk/blogs/blogs/how-to-choose-the-best-earl-grey-tea
Happy sipping!
Bernadine and team
Really extraordinary tea
Really extraordinary tea, have ordered again and again. Customer service has also been excellent. I'd strongly recommend trying out all the flavours.
December 5, 2021
Reply from Quinteassential Fine Teas
Lovely to read such a nice review and thank you for recognising the hard work and attention to detail we put into designing our teas!
Happy sipping,
Bernadine and team
The most wonderful tea you can buy.
The most wonderful tea you can buy.
The website is simple, with full descriptions of the product and its characteristics, making choosing your tea so much easier. The ordering process is straightforward and quick.
What a wonderful surprise opening the box, the boxes of tea look so appealing but I also had samples of tea to try.
The tea is very good to drink, whatever the blend. Refreshing, and so tasty. Very interesting blends, my favourite is Tales of the Orient, but even the straightforward Signature Breakfast, is sooo much tastier than any you buy from elsewhere.
Highly recommend
December 3, 2021
Reply from Quinteassential Fine Teas
Thank you so much for this wonderful review, it's made our week to read such kind words.
We're delighted you think the boxes look so appealing and that you enjoyed the extra tasters :-)
Everything we do is carefully thought out so that everything is straightforward and to make our customers smile, thank you for appreciating this.
Happy sipping!
Bernadine and team
Always lovely
I first came upon this brand in Singapour and was delighted to see that they are actually UK based. The teas are wonderful and the people just as lovely. My family demand that I bring some over every time I go back to Japan. I wholeheartedly recommend giving them a try!!
December 2, 2021
Reply from Quinteassential Fine Teas
What lovely words and thank you for recommending us we think you're lovely too :-)
Our home is in deed in the beautiful city of Chester, well worth visit. Thanks for your support and we hope you continue to enjoy our delicious wellness blends.
Happy sipping!
Bernadine & team
Loved the clensed tea video it really…
Loved the clensed tea video it really helped me to relax after a busy weekend.
November 29, 2021
Unprompted review
Reply from Quinteassential Fine Teas
Thank you for a lovely review!
So happy that our Cleanse tea helped you find some zen. Let the music transport you and inhale the lovely scents as the tea infuses :-)
Happy sipping!
Bernadine & team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.