RCT Manufacturing LTD Reviews 90

Ordered a new fire fret and trim for my gas fire. Excellent customer service and time taken getting the correct measurements. Highly recommend this company. Really happy with my product. Thankyou

Thank you so much - it's absolutely perfect. We have a very small unusual shaped fireplace, very lovely (in the bathroom!), but no ashpan for it. But RCT have now built us the perfect pan - absolutely beautiful. Fits perfectly - and they even built a wonderful plaque to go on the back of it - with a birthday message to my wife on it : ) Incredible service, fantastic craftsmanship and very swift. It looks like it's always been part of the fireplace. Can't recommend RCT highly enough. Thank you again! Many happy fires to come : )

Made to measure fire trim - I'm very pleased with the finished product which is well made,competitvely priced, arrived on time and well packaged.

Excellent product - perfect fit and has stopped the oak mantelpiece from getting too hot. Very quick service as well. Definitely recommend.

Our fire surround and fret arrived a few days ago...

We are absolutely delighted! Our only regret is that we didn’t change our old frame and fret years ago.

Excellent quality and customer service.

Many thanks.

My ash pan rusted away, I found RCT who supplied a new pan and a front cast guard, all done by helpful friendly people!! Well done!

We recently bought the hearth plates as we wanted them to be flush with our wooden floor, they are so beautiful and look perfect. Excellent service extremely helpful

I had been looking for a new chrome fire surround for some time and am so pleased I came across RCT. An excellent service from both a product quality and customer service perspective. I would highly recommend them.

Great ashpan, well made to specifications and speedily delivered. Good notification of order receipt, processing and dispatch. Very good service all round.

I purchased a chrome fire surround and fret from RCT. Unfortunately I got the measurements incorrect. I contacted RCT and spoke to Jackie and between us we managed to get the correct measurements for the surround. Within a few days the replacement arrived. I have installed it and now it looks perfect. I would like to thank RCT for their prompt and efficient service. I would use them again and would recommend them to friends and family.

Easy to use website and made to measure ash pan delivered exactly as promised. Good quality product would definitely recommend RCT

Ordered a made to measure fire trim delighted with the product and service received would definitely reccommend RCT
Thanks

Ordered a chrome Fret for fireplace and when it arrived i opened the packaging and found the Fret had broken in half. I rang RCT and explained what had happened. They told me to take photos of item and packaging and email it to them and they would send out a replacement immediately. They acknowledged my email and were very apologetic. Next morning before 10.a.m the new Fret arrived all in tact.I was very impressed with there professionalism and speed with which they handled this situation and would very highly recommend them.

Ordered a new made-to-measure surround and fret. Brilliant online service, fast delivery and product is perfect!

Needed a fire place surround for our recently installed log burner. The part arrived earlier than expected and is of very good quality. Now installed and finishes the fire place of, looks amazing, well worth the money.

Made to measure absolutely perfect , we couldn't buy one anywhere this was our only option, good price for a bespoke fire surround.
Fabricated and delivered within seven days 10/10.

Ordered a bespoke ash pan from them. Great service and communication and when I got dimensions wrong very helpful sorting it out. Looks great and very well made too. Brilliant and British too.

Bespoke order, not an easy one but they came through for us.

Excellent communication, service and product.

We’re very pleased with the whole experience and cannot recommend them enough.

From ordering to it been delivered this is a 5* company. Great communications from the emails to the phone call from the lady letting me know it has been despatched and when it would arrive. I sent my order in on Monday afternoon and it arrived at 09.00 Thursday morning. I would recommend this company to anyone.