I've recently opened up several savings accounts online recently for both my wife and myself. Without any doubt the account with Recognise Bank was the easiest and most convenient to open. The websi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was so easy and quick to apply and open account. Safe and secure with checking account to make sure money reaches correct account. No fuss or having to send detailed documentation. Account opened... See more
Company replied
I opened a 1 year savings bond with a top rate and it took less than two minutes to complete the online application form. I paid money into the account and was immediately notified by email that the... See more
Company replied
Our Fixed Rate Saver had an excellent rate of interest. Just as important, on maturity we opted to split teh money 3 ways - one back to our designated account, the other two to two new Recognise accou... See more
Company replied
Company details
Written by the company
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Contact info
6a Austin Friars, EC2N 2HA, London, United Kingdom
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4.7
Excellent
864 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service.
March 24, 2026
Reply from Recognise Bank
Hi Ashvin, thank you for your feedback. We’re glad to hear our team was able to give you the support you needed. We appreciate you taking the time to share your experience.
straight forward and good web site
February 19, 2026
Reply from Recognise Bank
Hi Julie, thanks for your review. We’re pleased to hear you found our website straightforward and easy to use.
It was easy to call and find out what I…
It was easy to call and find out what I needed from a real person. Very fed up with getting AI messages from a lot of places.
March 5, 2026
Reply from Recognise Bank
Hi Maxine, thank you for sharing your experience. We’re glad you found it easy to speak with someone directly and get the information you needed. It’s great to know this made a difference to your experience.
Reply from Recognise Bank
Hi, thank you for your feedback. It means a lot to know your experience with us has been so positive.
Reply from Recognise Bank
Hi Andrew, thank you for your review. We’re pleased to hear getting your account set up was straightforward. We appreciate you taking the time to share your feedback.
It was very easy to set up my account…
It was very easy to set up my account and start saving.
February 12, 2026
Reply from Recognise Bank
Hi John, thank you for sharing your experience. We’re glad to hear getting your account up and running was straightforward and that you’ve been able to begin saving with ease. We appreciate you taking the time to share your review.
Reply from Recognise Bank
Hi Gareth, thank you for your feedback. We’re glad to hear the online application and registration were quick and easy for you. We appreciate you taking the time to share your review.
Reply from Recognise Bank
Hi Jenny, thank you for your sharing your experience. We’re glad to hear getting set up and managing your account has been straightforward for you. We appreciate you taking the time to share your feedback.
There was good service when I phoned…
There was good service when I phoned for some information and the gentleman I spoke too went through everything with me.
February 27, 2026
Reply from Recognise Bank
Hi, thank you for your feedback. We’re glad to hear our team was able to give you the support you needed and take you through everything clearly. We appreciate you taking the time to share your experience.
It was easy to apply for the savings…
It was easy to apply for the savings account. The App is really good to use too.
March 1, 2026
Reply from Recognise Bank
Hi Dean, thank you for your review. It’s great to hear the setup was straightforward and that you’ve had a good experience using the app. We appreciate you taking the time to share your experience.
was fine until they sent incessant…
was fine until they started sending incessant reminders asking to be reviewed. Irritating in extremis
March 18, 2026
Reply from Recognise Bank
Hi Edward, thank you for your review. We appreciate you taking the time to share your feedback and we can confirm that your feedback has been passed on in relation to how we request customer reviews.
Easy to use website
February 27, 2026
Reply from Recognise Bank
Hi Stephen, thank you for your review. It’s great to know your experience getting started went well. We appreciate you taking the time to share your feedback.
Reply from Recognise Bank
Hi Alison, thank you for your feedback. We’re pleased to hear that your experience getting started was positive. We appreciate you taking the time to share your experience.
Easy to use and get started
March 9, 2026
Reply from Recognise Bank
Hi, thank you for your review. We appreciate you taking the time to share your feedback
Very easy account to set up with good…
Very easy account to set up with good interest rates.
February 27, 2026
Reply from Recognise Bank
Hi Jane, thank you for your review. We’re pleased to hear getting started went smoothly and that your experience has been positive. We appreciate you taking the time to share your feedback.
Your service has been first class…
Your service has been first class helpful easy instructions to follow would highly recommend you.
March 13, 2026
Reply from Recognise Bank
Thank you for your review. We appreciate you taking the time to share your feedback.
Reply from Recognise Bank
Hi Michael, thank you for your review. We’re glad to hear getting started was straightforward for you. We appreciate you taking the time to share your feedback.
A reasonably straightforward process…
A reasonably straightforward process regarding opening a new account with recognise Bank
March 2, 2026
Reply from Recognise Bank
Hi Andrew, thankyou for your review. We’re glad to hear the setup went smoothly and that your experience getting started was positive. We appreciate you taking the time to share your feedback.
Top rated BankGood interest rate easy to open…
Good interest rate easy to open account, very helpful customer services team, thank you.
March 12, 2026
Reply from Recognise Bank
Hi John, thankyou for your wonderful feedback. We’re pleased to hear your experience has been positive and that our team was able to support you. We appreciate you taking the time to share your experience.
Impressive customer communication policy.
Easy account application process. Confirmation of receipt of electronic deposits provided within minutes giving a high level of assurance and security to investors.
March 12, 2026
Reply from Recognise Bank
HI, thank you for your feedback. We’re glad to hear the process felt smooth. We appreciate you taking the time to share your experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.