Regent Street Clinic Reviews 

1,271
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 272 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for their friendly, knowledgeable, and professional approach. Many customers highlight the quick and efficient service, appreciating the ease of booking and short waiting times. People frequently mention the helpfulness and expertise of the team, making their overall experience smooth and reassuring. However, some customers also noted concerns regarding pricing, reporting unexpected charges or feeling pressured by upselling tactics for additional services. A few other people also felt that the service was rushed or unprofessional, with some expecting to see a doctor but being attended by a nurse.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, often praising the quick, efficient, and professional nature... See more

User experience

People report positive experiences with user experience, describing it as quick, easy, and painless.... See more

Location

Reviewers mention ambiguous feedback about location, with some customers praising specific branches like... See more

Price

Consumers find price to be ambiguous, with many reporting unexpected costs and feeling that services are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend the Newcastle team enough. Had many vaccines over the years and normally wait weeks for inflexible appointments Newcastle have regular slots even the next day and was in and out w... See more

Rated 5 out of 5 stars

Thank you all at Regent street clinic of Lincoln, I have just had my annual medical with yourselves which I normally travel to Manchester for working off shore. You guys made me feel welcome and your... See more

Rated 5 out of 5 stars

I attended the Newcastle branch for my travel vaccinations. The staff were brilliant, very informative, and made me feel at ease about my travels. The appointment was quick, and exactly what I needed... See more

Rated 5 out of 5 stars

Honest, friendly and quick, great experience. Didn't up sell or pressure, really would recommend. All staff great.


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Health and Beauty Shop
  5. Medical Clinic
  6. Travel Clinic

Written by the company

Same day private medical services across the UK in Nottingham, Sheffield, Leicester and Birmingham. 20 years of high quality medical care Need to see a Doctor today? Same Day Private GP services COVID testing and Fit To Fly certificates Travel vaccinations and malaria medication Discreet Sexual Health Testing Advanced Facial Aesthetics - Botox®, fillers, body contouring treatments Occupational Health Blood tests, prescriptions, x-rays, scans Referrals to specialists Counselling and Mental Health services Alcohol Rehabilitation Lifestyle Medicine and Wellbeing assessments using DNA nutrigenomics IV nutritional therapy "wellbeing drips". Regent Street Clinic - Your Wellbeing Is Our Business. Since 1998.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(1,271)

269 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute shambles

Absolute shambles. Went there today with my sone for yellow fever jabs - we both took half a day off work to travel from Monmouth - to be told they didn't have the injection for us when we arrived. Left us high and dry for our holiday after boking two weeks ago.
What is wrong with you - one call to cancel was all that was required.
What a shambles.
Avoid at all costs.

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Appalling service not a Doctor !

Appalling service - rude reception staff and deliberately misleading. I thought I was paying £45 but it turned out to be double to check my sore throat in person. I paid to see a GP but in fact it was a nurse. No diagnosis , no medication only a request for anther £195 to do a test. Really unprofessional set up - frankly a rip off with no offer to refund my money instead just kept referring to the terms and conditions. DO NOT USE!

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Good travel advice

Rebecca was very helpful, friendly and answered all our questions. She gave advice that was easy to understand.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Hayfever injection

Great treatment from Hannah and receptionist today whose name I didn’t catch!

Super friendly and efficient and explained course of treatment in detail.

Will definitely come again if I need anything in the future.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Receptionist C.C

Receptionist C.C
Nurse Rebecca

Amazing, lovely, friendly, kind, gives me all the information I need clearly and very gentle with the needles.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Definitely recommend the team in Southampton
Rebecca and CC were so great with my 7 year old daughters holiday vaccinations really making her feel at ease when she had to have 3 in one go!

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Last min Vaccines

After getting a last minute appointment, I was able to get all the vaccines I needed in a short time before going away. The ladies I saw really helped me out and kept me up to date with all information I needed to keep me vaccinated and hopefully healthy!

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

Regent Street Clinic, Bristol

Regent Street Clinic, Bristol....scammers!
Went for a hayfever injection which I was told was £75.00 for a single dose. Fine.. booked it, went in, had an assessment and was then told "that's £150.00". I'm sorry...what?? Because I was heavier than 9 stone it would be a double dose???????? Since when did weight affect hayfever?
I have had numerous kenalog injections in my life and weight has NEVER been a factor to the dose? Avoid this clinic unless you want to be scammed.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Caroline was amazing very warm and…

Caroline was amazing very warm and welcoming, neither me or my wife had any pain during the 5 jabs that we had between us. We did arrive late but Caroline wasn't worried at all as this seems to be a common thing as the practise is very hard to find due to poor directions on the confirmation email as it stated the main road not the side road that the practise is actually on and no signs/wall plaques. We recently attended a different practise from the same company but they told us the practise has moved even if the signs were still present. But other than that the overall experience was great!

May 16, 2026
Unprompted review

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