Regent Street Clinic Reviews 

1,273
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and highly professional, making their visits pleasant and informative. Many people highlight the efficient and quick service, noting the ease of appointments and overall smooth experience. Reviewers frequently mention feeling well-informed and cared for, appreciating the high standard of service provided. However, some customers also noted concerns regarding pricing, including unexpected charges, hidden costs, and aggressive upselling for additional services. A few other people also expected to see a doctor but were treated by a nurse instead.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, often praising its speed and efficiency, with many finding... See more

User experience

Customers consistently report positive experiences, describing them as quick, easy, and efficient. Reviewers... See more

Price

Customers consistently note ambiguous experiences with price, with many reporting unexpected or hidden costs,... See more

Location

Clients share ambiguous opinions on location, with many reviewers praising specific branches like Newcastle... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend the Newcastle team enough. Had many vaccines over the years and normally wait weeks for inflexible appointments Newcastle have regular slots even the next day and was in and out w... See more

Rated 5 out of 5 stars

Thank you all at Regent street clinic of Lincoln, I have just had my annual medical with yourselves which I normally travel to Manchester for working off shore. You guys made me feel welcome and your... See more

Rated 5 out of 5 stars

I attended the Newcastle branch for my travel vaccinations. The staff were brilliant, very informative, and made me feel at ease about my travels. The appointment was quick, and exactly what I needed... See more

Rated 5 out of 5 stars

Brilliant quick service. From when we contacted the clinic we managed to get an appointment that day, we've now completed the full rabies course, there was no hard sell! Chloe informed us of th... See more


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Health and Beauty Shop
  5. Medical Clinic
  6. Travel Clinic

Written by the company

Same day private medical services across the UK in Nottingham, Sheffield, Leicester and Birmingham. 20 years of high quality medical care Need to see a Doctor today? Same Day Private GP services COVID testing and Fit To Fly certificates Travel vaccinations and malaria medication Discreet Sexual Health Testing Advanced Facial Aesthetics - Botox®, fillers, body contouring treatments Occupational Health Blood tests, prescriptions, x-rays, scans Referrals to specialists Counselling and Mental Health services Alcohol Rehabilitation Lifestyle Medicine and Wellbeing assessments using DNA nutrigenomics IV nutritional therapy "wellbeing drips". Regent Street Clinic - Your Wellbeing Is Our Business. Since 1998.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(1,273)

271 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff members Rebecca and Adele…

The staff members Rebecca and Adele were very kind and talk me through the procedure. The service received was fantastic, I went for the hayfever treatment which was a quick and professional procedure. Looking forward to having no more hayfever symptoms and enjoying the summer. Thank you so much.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

great service

lovely with the child. gave all the injections needed. no fuss. The price was known in advance. Better than Boots and Superdrug, which regularly cancelled appointments over 4 months.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

We saw Chloe for our travel…

We saw Chloe for our travel vaccinations and experienced high quality service throughout. Chloe’s knowledge and advice was extensive and we felt we were in excellent hands. Thank you

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Unethical, unsympathetic, and nasty

I paid £95 for a consultation at Regent Wakefield which was much more rushed and far less compassionate than what I got from my NHS doctor. Regent's clinician (not a GP) rushed through the appointment in 10-15 minutes and generally behaved as if she had somewhere else to be and something more important to do, bordering on nasty at times. She also gave me some highly dodgy 'old-wives-tale' style medical 'advice' as part of her hard sell - unethical at best.

Just so you don't make the same mistake, the private GP appointment on offer is actually a sales pitch, that you pay for, for all the things they'd rather be selling you (starting at £995). The whole thing was highly upsetting and exploitative, and I left the appointment in tears.

I raised a complaint. They initially responded putting the blame entirely on me, because I'd apparently expected a prescription which they didn't issue. News to me - I'd never asked for a prescription nor even mentioned a prescription in my appointment or my complaint.

They then ignored me for two months, at which point I said I was thinking of escalating to their external complaint service. That seemed to spook them into refunding my £95, which was welcome, but they never took me seriously from the outset, exploited me for cash when I was vulnerable, and ignored my complaint.

Yes I got my £95 back, but their service did active harm and I remain worried they will continue to exploit other vulnerable patients.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic all around

Fantastic all around! Lovely ladies on the front desk and the lady who did my jabs was so welcoming, professional and nice. Would 100% recommend to anyone looking for travel vaccinations.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

The staff are all so lovely and welcoming, made the experience 10/10. Was my second time visiting and absolutely would recommend to anybody!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I’ve had the hayfever jab for the third year running now, and it continues to be an absolute game changer. Before this, I used to really struggle with symptoms every season, but since starting the treatment, I’ve had consistent relief and can actually enjoy the warmer months again.

The staff are always friendly, welcoming, and professional. Megan and Vic in particular go above and beyond to make you feel comfortable and well looked after.

Highly recommend to anyone who suffers with hayfever — genuinely a 5-star experience every time!

March 23, 2026
Unprompted review

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