Regionalbroadband Reviews 

148
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being polite, efficient, and professional during installations. Many highlight their helpfulness, knowledge, and clear explanations of the process. Reviewers also appreciate the tidy work and prompt arrival of the engineers. However, some customers also noted significant issues with the overall service quality and reliability. A few other people also felt that the company did not deliver the advertised speeds, leading to dissatisfaction with the service received.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the professionalism, efficiency,... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy... See more

Rated 5 out of 5 stars

Nick arrived on time, and explained every step, even the change of plan of where he was going to put the receiver. I would 100% recommend them to anyone that’s looking for broadband.

Rated 5 out of 5 stars

Had an issue with my net, engineer Nik called at agreed time. Very polite, knowledgeable and professional. Offered various helpful solutions for my internet. Top man.

Rated 5 out of 5 stars

Nik was on time, friendly efficient and honest about the service. He put time and effort into the job to ensure best outcome. He provided clear information in a way which ensured understanding.



Contact info

3.9

Great

TrustScore 4 out of 5

148 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(148)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Firsts class service.

I was looking to get broadband in to my new home. I contacted regional broadband and from that first conversation to the installation of my broadband I’ve nothing but the highest praise for this company. A very fast response, clear communication and a very pleasant technician, all was 5 star! And I’ve never had such high speed internet. Highly recommend this local company!

May 20, 2022
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