Resolute Legal Reviews 

85
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, friendly attitude, helpful communication, and genuine kindness throughout the entire legal process. Consumers consistently emphasize the outstanding customer service, noting that team members keep them regularly informed, explain every step in detail, and make complex procedures easy to understand. However, some people mentioned that resolving housing disrepair issues successfully can take a few months of ongoing communication. People also appreciate the persistent help, expert advice, and tailored solutions provided by the team to achieve a fair outcome and peace of mind.

What people talk about most

Staff

Consumers find staff to be positive, supportive, and exceptionally professional throughout their cases.... See more

Customer service

Users describe positive interactions with customer_service, highlighting exceptional communication and... See more

Service

Clients share positive opinions on service, highlighting efficient support and professional handling of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again this company have been brilliant and I haven't got a bad word to say about them. Special thank yous go to Yousra, Barbora and Dawid who have been so patient and kind and worked so har... See more

Company replied

Rated 5 out of 5 stars

Very good customer service. Resolute legal was quick with responding and dealing with our issues. They done the job professionally and i have not had problems since they have fixed it, expecially Miss... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service . The staff were professional friendly and helpful. At no time was I led to feel that my concerns were not taken into account. Thank you for getting me the best outc... See more

Company replied

Rated 5 out of 5 stars

My case is still ongoing, but I am very satisfied with the service so far. They keep me updated, explain everything clearly, and make the no win, no fee process easy to understand. I feel well suppo... See more

Company replied


Company details

Written by the company

Resolute Legal boasts a well-established housing disrepair division. According to Section 11 of the Landlord and Tenant Act 1985, landlords with tenancies lasting less than seven years are obligated to maintain the structure and exterior of the dwelling, along with various installations for water, gas, electricity, sanitation, space heating, and water heating. In addition to these statutory duties, landlords also have contractual obligations outlined in the tenancy agreement. If you suspect that your landlord has failed to fulfil these responsibilities, you may have grounds to initiate County Court proceedings to compel them to carry out the necessary repairs, along with seeking damages. Resolute Legal can offer guidance throughout the housing disrepair process, including expert advice and assistance in navigating any technical defences that may arise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

35 reviews in the last 12 months

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