Restored Furniture Reviews 

1,670
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Buyers consistently highlight the stunning quality of the vintage items, noting that every piece is carefully restored to a high standard and matches descriptions perfectly. People also express deep satisfaction with the friendly staff members who provide exceptional support and clear information throughout the entire purchasing process. Some reviewers were not happy with occasional delivery inconveniences or packaging issues, mentioning that items were sometimes left unattended or that tape left a sticky residue. A few individuals also noted minor inconveniences, such as packaging materials being difficult to unpack or deliveries arriving behind schedule.

What people talk about most

Product

Consumers find product to be positive, frequently praising the careful and high-standard restoration of... See more

Delivery service

People report positive experiences with delivery_service, highlighting prompt arrivals and careful handling... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the beautifully... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Service

Customers report appreciation for the service, highlighting speedy delivery and friendly teams. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautifully restored furniture. Charles and Richard were so helpful when we went to view the items in advance of purchasing. Everything was delivered with care and to specific rooms. Really delighted... See more

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

Restored supply great quality furniture at very good prices and are doing a wonderful job as a charitable business. We were so happy with our first purchase we've gone back twice more for furniture, a... See more

Rated 5 out of 5 stars

Excellent restored furniture which we brought unseen apart from photos and a description. I absolutely love how it looks in my kitchen/diner. It was dispatched so well packaged that it arrived looking... See more


Company details

  1. Furniture Store

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(1,670)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

I ordered a wooden storage box, it arrived a lot quicker than I thought it was going too and I was updated by email on delivery progress. Thank you I love the item.

March 6, 2025
Rated 5 out of 5 stars

Had an amazing experience

Had an amazing experience. Jacob was welcoming and very helpful and even gave me a tour of the workshop. The work, support and environment that is being created for the workforce is commendable. I would definitely make a point of buying again when I need another piece of furniture.

March 6, 2025
Rated 5 out of 5 stars

Always knew what was happening.

You were so helpful keeping me in the picture, my little blue Welsh dresser was so well wrapped up delivered within a few days of ordering,and is gorgeous . I am thrilled with it, now we have to pick paint ,so that it stands out from the wall .
Will certainly keep you in mind if we we need anything else.

March 6, 2025
Rated 5 out of 5 stars

Unique

Unique, high quality furniture. Have a few of their pieces now. Considerate delivery too!

February 3, 2025
Rated 5 out of 5 stars

5 star experience all round

We’ve just had a delivery this morning from Restored Furniture and we are blown away by the quality and beauty of the furniture. Would also like to highlight that the staff arranging the delivery and those that delivered the furniture were all very lovely to communicate with and excellent at their jobs. Thank you all.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic furniture and service

Love this website! We’ve ordered a few times from here and have been thrilled with every item we received. Added bonus: Despite saying it could take a few weeks to deliver, it’s always so quick and we’ve received them within 2 weeks!!

February 3, 2025

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