Restored Furniture Reviews 

1,664
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful restoration of the furniture, often noting how well items match descriptions and photos. The delivery service is frequently commended for its efficiency, careful handling, and the politeness of the delivery teams. Many people highlight the helpfulness and friendliness of the staff, contributing to a pleasant overall experience. However, some customers noted occasional delivery issues, with items arriving late, being left outside, or dropped off without proper notification. A few others also mentioned items arriving damaged or product descriptions not being entirely accurate regarding materials.

What people talk about most

Product

Reviewers express high satisfaction with the product, often highlighting the beautiful and careful... See more

Delivery service

People report positive experiences with delivery service, highlighting excellent communication regarding... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of restoration and... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness and friendliness. Reviewers... See more

Service

Customers consistently note positive experiences with service, often highlighting the friendly and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

Restored supply great quality furniture at very good prices and are doing a wonderful job as a charitable business. We were so happy with our first purchase we've gone back twice more for furniture, a... See more

Rated 5 out of 5 stars

Excellent restored furniture which we brought unseen apart from photos and a description. I absolutely love how it looks in my kitchen/diner. It was dispatched so well packaged that it arrived looking... See more

Rated 5 out of 5 stars

Excellent wardrobes - carefully restored and painted with a small pot of paint provided in case of future scratches and advice as to the best way to apply this. Good communication with regard to de... See more


Company details

  1. Furniture Store

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(1,664)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great piece of furniture

Great piece of furniture. Exactly as described and great quality. Very quick shipping and packed securely. Wouldn’t hesitate to buy from them again!

May 1, 2025
Rated 5 out of 5 stars

Quality furniture and a quality restoration job

I have 3 pieces of furniture from Betel, a cupboard,a bureau and an oak trolley. I am delighted with the quality of the finish and of the pieces themselves. I love that this old 'brown' furniture is given a new lease of life and made beautiful by stripping away the varnish and letting the wood speak for itself.
Also Jacob at Betel has been so helpful with queries and always quick to respond.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful company and excellent product

I loved the idea of having a restored piece of furniture rather than buying new, and this company does exactly that. They were polite, friendly and helpful through out, making sure that I got my furniture ona day that I was available. The furniture was extremely well package and arrived safely in excellent condition. i would definitely use them again.

April 2, 2025
Rated 4 out of 5 stars

I have wanted an Ercol Dining room…

I have wanted an Ercol Dining room table and chairs for a long time. So when I found this charity I decided to take a chance and I was rewarded with my furniture. I love what they stand for, helping people who might have fallen on hard times to get back on their feet by learning a trade and most of all not being judgmental.

April 2, 2025
Rated 5 out of 5 stars

Purchased a beautiful Ercol sideboard…

Purchased a beautiful Ercol sideboard from Betel Restored Furniture. Shipping was fast and efficient, furniture arrived safely packaged and in excellent condition. Would recommend Betel to family and friends, extremely satisfied customer

April 2, 2025
Rated 5 out of 5 stars

Superb service and quality

Communication was always very quick with emails about a few concerns of size etc. Really professional and friendly team, and the courier service was also top notch for such a large piece of furniture. Would definitely return and recommend.

April 2, 2025
Rated 5 out of 5 stars

Great service!

I ordered a wooden storage box, it arrived a lot quicker than I thought it was going too and I was updated by email on delivery progress. Thank you I love the item.

March 6, 2025

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