Restored Furniture Reviews 

1,664
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful restoration of the furniture, often noting how well items match descriptions and photos. The delivery service is frequently commended for its efficiency, careful handling, and the politeness of the delivery teams. Many people highlight the helpfulness and friendliness of the staff, contributing to a pleasant overall experience. However, some customers noted occasional delivery issues, with items arriving late, being left outside, or dropped off without proper notification. A few others also mentioned items arriving damaged or product descriptions not being entirely accurate regarding materials.

What people talk about most

Product

Reviewers express high satisfaction with the product, often highlighting the beautiful and careful... See more

Delivery service

People report positive experiences with delivery service, highlighting excellent communication regarding... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of restoration and... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness and friendliness. Reviewers... See more

Service

Customers consistently note positive experiences with service, often highlighting the friendly and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

Restored supply great quality furniture at very good prices and are doing a wonderful job as a charitable business. We were so happy with our first purchase we've gone back twice more for furniture, a... See more

Rated 5 out of 5 stars

Excellent restored furniture which we brought unseen apart from photos and a description. I absolutely love how it looks in my kitchen/diner. It was dispatched so well packaged that it arrived looking... See more

Rated 5 out of 5 stars

Excellent wardrobes - carefully restored and painted with a small pot of paint provided in case of future scratches and advice as to the best way to apply this. Good communication with regard to de... See more


Company details

  1. Furniture Store

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,664)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with purchase

Bought a beautiful, characterful desk. Arrived very quickly, kept up to date throughout the process and delivered with the best protective packaging of anything I’ve ever bought- anywhere!
Very happy with our lovely new/old desk.

June 3, 2025
Rated 5 out of 5 stars

Well chuffed!

Steve and Alen delivered my "new" (to me) heavy oak octagonal table and chairs this morning.
They were great, keeping me well informed about arrival time and even still cheerful after a very early start for them and a dreadfully long journey in awful downpours!
I am absolutely delighted with the quality of my table & chairs (even better than shown on the website) and will definitely be back to look for more furniture or even have something of mine renovated in time.
In the meantime, I've shared the website link with my friends, so hope you get more orders.
Even better, the charity does a great job.
5* guys!

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Ercol table and chairs

The furniture I purchased was just as described. I have never received new furniture packed as well as this recycled furniture was. Communication was brilliant, I will certainly use this company again and can definitely recommend them

June 3, 2025
Rated 5 out of 5 stars

These guys are amazing

These guys are amazing! Such lovely, helpful people. They beautifully restore pieces which have stories to tell. The workmanship is stunning. My new bookcase is perfect. Thank you

May 22, 2025
Rated 5 out of 5 stars

Excellent company

Received my console table yesterday, very happy with my purchase, a good solid piece of furniture. Well wrapped & delivery was good. Keep up the good work!

June 2, 2025
Rated 5 out of 5 stars

Wonderful charity, great quality furniture, highly recommend!

We had a very positive experience with this company/charity and we loved the idea of buying restored furniture from a Charity that helps people recover from addiction. It's so much more sustainable and helps restore lives too. The furniture was held for us as we were moving house to Scotland and then decorating the rooms that the furniture was in! And then when ready, two lovely guys (Ricky and Anthony) drove all the way to deliver to us in Campbeltown and installed the wardrobe and re-built it in the room. They were lovely, courteous and polite and it was wonderful to chat with them. And the furniture is wonderful and of excellent quality too, restored to a high standard. Just what we wanted! We would highly recommend and order again.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Amazing products, excellent customer service and super efficient delivery.
I will definitely be using these guys again.

June 3, 2025
Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, love my cabinet and it was delivered quicker than I expected. Would definitely use again, no hesitation in recommending them.

June 3, 2025
Rated 5 out of 5 stars

Absolutely Amazing

Absolutely blown away by the quality of the workmanship in our stunning hallrobe. It will take pride of place. Thank you, what an amazingly talented bunch you are!

June 3, 2025
Rated 2 out of 5 stars

Unit arrived broken and we had to pay…

The unit from yourselves arrived in perfect condition. I would like to apologise. My husband ordered a 2nd unit from a different company,& that was the one that arrived broken. We had to pay duty on that too. My husband replied on my behalf & mistakenly commented on the wrong unit. Totally happy with the unit you supplied. So very sorry for my husbands mistake.

May 1, 2025
Restored Furniture logo

Reply from Restored Furniture

Hi Lorraine,

We are sorry to hear that the display cabinet arrived broken, and I have to say we are more than a little confused as to why you had to pay import duty, as your item was shipped to you from Manchester...

We will contact you directly to see what we can do to sort this out.

Thanks!
Restored Furniture.

Rated 5 out of 5 stars

Great Company selling beautiful restored furniture

I really like the ethos of this company supporting and employing homeless and those battling addictions to restore vintage furniture pieces which they do extremely well. I purchased a lovely and unique chest of drawers after viewing the clear pictures on their website. Excellent price and excellent service! Easy to communicate via email to arrange delivery so I’m really impressed. I will keep an eye out for new items on the website that will suit my home.

May 1, 2025
Rated 5 out of 5 stars

What an amazing piece of furniture

It is clear the care that has been taken to restore the chest. The flame mahogany finish is magnificent.

It arrived so carefully wrapped.

Fully recommend the furniture - this is my second piece.

May 1, 2025

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