Restored Furniture Reviews 

1,664
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful restoration of the furniture, often noting how well items match descriptions and photos. The delivery service is frequently commended for its efficiency, careful handling, and the politeness of the delivery teams. Many people highlight the helpfulness and friendliness of the staff, contributing to a pleasant overall experience. However, some customers noted occasional delivery issues, with items arriving late, being left outside, or dropped off without proper notification. A few others also mentioned items arriving damaged or product descriptions not being entirely accurate regarding materials.

What people talk about most

Product

Reviewers express high satisfaction with the product, often highlighting the beautiful and careful... See more

Delivery service

People report positive experiences with delivery service, highlighting excellent communication regarding... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of restoration and... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness and friendliness. Reviewers... See more

Service

Customers consistently note positive experiences with service, often highlighting the friendly and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

Restored supply great quality furniture at very good prices and are doing a wonderful job as a charitable business. We were so happy with our first purchase we've gone back twice more for furniture, a... See more

Rated 5 out of 5 stars

Excellent restored furniture which we brought unseen apart from photos and a description. I absolutely love how it looks in my kitchen/diner. It was dispatched so well packaged that it arrived looking... See more

Rated 5 out of 5 stars

Excellent wardrobes - carefully restored and painted with a small pot of paint provided in case of future scratches and advice as to the best way to apply this. Good communication with regard to de... See more


Company details

  1. Furniture Store

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,664)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review of sideboard

Sideboard arrived in a timely manner.
The photographs were good, helping me to have confidence in my choice.
Quality is good. Draws and cupboards open and close smoothly.

April 1, 2026
Rated 5 out of 5 stars

Website outstanding

Website works brilliantly which is essential so you can see what you are buying. Delivery on time by cheerful lads. Excellent! Happy to use if I need more vintage furniture.

April 1, 2026
Rated 5 out of 5 stars

Great service from Restored Furniture

I was delighted to find two beautifully restored vintage Ercol dining chairs on the website. My offer was accepted and everyone I spoke to at Restored Furniture was friendly and helpful.
The chairs were delivered to my door as promised and I am so pleased with them.

April 1, 2026
Rated 5 out of 5 stars

Highly recommend!

I’ve just bought my third chest of drawers from Restored Furniture, and wouldn’t hesitate to recommend them. The furniture is always sturdy and expertly restored, and I have no doubt it will be with us for many years. The team are friendly and communicative and arranging delivery was very easy.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

We couldn’t be happier

Fantastic service from the wonderful teams at both Manchester and Etwall. We are delighted with the dresser and it will be treasured. Steve and team went above and beyond to make sure we were happy, a huge thank you to them.
Restored Furniture will be our go to from now on.

March 3, 2026
Rated 5 out of 5 stars

The restored oak bureau is great

The restored oak bureau is great, much admired! Exactly how we thought it would be, thank you so much.
We were kept in touch about the delivery, which was late, but due to very bad road conditions. The delivery men were very good , polite and kind even after a horrendous journey! So taking this opportunity to say to both the restorers and the delivery people a BIG thank you.

February 4, 2026
Rated 5 out of 5 stars

Well photographed and accurate…

Well photographed and accurate measurements and description provided for my chosen piece of furniture.
Delivery prompt and courteous.
I would definitely visit Restored Furniture website again for my antique purchases.
Much easier than slogging around the shops

March 3, 2026
Rated 5 out of 5 stars

A beautifully restored Dresser, focus of our new dinning room & admired by all. …

We found the beautifully restored French Dresser online in the Restored Furniture Sale and fell in love with it.
A little concerned that it was too far away to view it, but so many photos from all angles helped in our decision to buy it.
We were thrilled to also be supporting such a fantastic Christian Charity which changes people's lives. Hope to use this company again in the future.
The payment was easy, delivery was arranged quickly and efficiently and made by a couple of friendly guys from Betel the charity who do the restoration as it was a large piece.
They started out very early in snowy weather to get here.
The dresser is all we had hoped for.

January 10, 2026
Rated 4 out of 5 stars

I am now in receipt of my bookcase.

I am now in receipt of my bookcase / display cabinet. I looks really good and came well packed and delivered on the day/time stated. The colour is good and almost fits in with my oak furniture. My only concern is that it was advertised as oak. The top is oak and the sides are oak veneer but the framework and doors are most definitely not oak. A considerable amount of time and effort has been put into this product and it does look good, however had the colour not matched my existing furniture, it would have been returned. In future it might be wise to advertise this type of furniture a little more accurately.

February 2, 2026
Rated 5 out of 5 stars

Would Certainly use the Company again.

Clear information on the website with many photographs so that there could be no doubt about the quality of the item we were purchasing - we bought a glass fronted bookcase that had been restored to a very good level which we were really happy with - the quality and careful restoration of the bookcase has made a lovely addition to our home. We were also impressed with the speed and execution of the delivery. Would happily use the Company again.

February 2, 2026

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