Restored Furniture Reviews 

1,664
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful restoration of the furniture, often noting how well items match descriptions and photos. The delivery service is frequently commended for its efficiency, careful handling, and the politeness of the delivery teams. Many people highlight the helpfulness and friendliness of the staff, contributing to a pleasant overall experience. However, some customers noted occasional delivery issues, with items arriving late, being left outside, or dropped off without proper notification. A few others also mentioned items arriving damaged or product descriptions not being entirely accurate regarding materials.

What people talk about most

Product

Reviewers express high satisfaction with the product, often highlighting the beautiful and careful... See more

Delivery service

People report positive experiences with delivery service, highlighting excellent communication regarding... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of restoration and... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness and friendliness. Reviewers... See more

Service

Customers consistently note positive experiences with service, often highlighting the friendly and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

Restored supply great quality furniture at very good prices and are doing a wonderful job as a charitable business. We were so happy with our first purchase we've gone back twice more for furniture, a... See more

Rated 5 out of 5 stars

Excellent restored furniture which we brought unseen apart from photos and a description. I absolutely love how it looks in my kitchen/diner. It was dispatched so well packaged that it arrived looking... See more

Rated 5 out of 5 stars

Excellent wardrobes - carefully restored and painted with a small pot of paint provided in case of future scratches and advice as to the best way to apply this. Good communication with regard to de... See more


Company details

  1. Furniture Store

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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4.9

All reviews

(1,664)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Service

Exceptional service from start to finish.
Quality of the restored furniture, communication from both Restored & Proovia Couriers. Care taken in packing of goods was exceptional. I would have no hesitation in purchasing from Restored.

February 1, 2026
Rated 5 out of 5 stars

This is our third purchase from you

This is our third purchase from you, we have never been disappointed with the quality of the furniture we have received. We are absolutely delighted with our new dining table and chairs.Thanks to everyone involved,keep up the good work.

February 2, 2026
Rated 5 out of 5 stars

Brilliant. Very impressed overall with the…

Very impressed overall with the service, item arrived the day after I placed my order.
It appears just as in the photographs and was put together by the two gentlemen who delivered it safely. I wouldn’t hesitate to order again.

February 2, 2026
Rated 5 out of 5 stars

The nest of tables I ordered were…

The nest of tables I ordered were received well packed and in excellent condition. I was kept informed about the delivery which was on time. Very good service and I am pleased with the tables.

February 2, 2026
Rated 5 out of 5 stars

Beautiful furniture and wonderful customer care.

Beautiful furniture restored with great care and delivered with good packaging.
I have now bought several pieces from Restored Furniture as I have confidence in their excellent customer care and very high standard of restoration. A wonderful business! Thank you.

February 2, 2026
Rated 5 out of 5 stars

Lovely restored dresser.

The website site attracted me to the piece of furniture I was looking for, and I was able to phone to discuss the dimensions that were important for it to fit in a space (I think it was Nelson I spoke to). I bought the dresser and Restored Furniture looked after it for us until we were ready for delivery after we had some new flooring installed. Delivery was excellent - at the pre arranged time, by courteous and friendly staff.
We will definitely use Restored Furniture again!

February 2, 2026
Rated 5 out of 5 stars

Highly recommended

I cannot praise the team highly enough. Excellent communication, timely delivery, and the wardrobe is great. Everyone I talked to was thoughtful and helpful. An extraordinarily positive experience and I warmly recommend them.

February 2, 2026
Rated 5 out of 5 stars

True Craftsmanship & Customer Service

I ordered a gorgeous Mangowood Wardrobe from Betel. It is simply divine - a true masterpiece and the craftsmanship is very clearly evident in the piece.
The purchase was easy and customer service incredible. I was looked after throughout the process by Dan at the Nottingham office who was happy to fit a hanging rail into the wardrobe at no extra cost and organised a speedy delivery of the wardrobe all the way from Nottingham to Ashford! Amazing service. Thank you to everyone involved.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Good to do business with

Good to do business with. Furniture was as advertised, however it was damaged in transit. Offer was made immediately to either take it back for repair or pay for local repair. Went for the second option and everything went smoothly.

January 6, 2026
Rated 5 out of 5 stars

Five stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and better quality than anything at a comparable price in new furniture shops. Also like the ethos of the business and that it has an admirable social purpose.

December 3, 2025

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