Rj Martindale Reviews 

340
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the engineering team for being prompt, highly professional, and exceptionally thorough during installations. People note that technicians arrive on time, keep workspaces spotless, and provide clear explanations of the work. Many individuals note that the booking process is seamless and flexible. Consumers are also very pleased with the office staff, describing them as friendly, helpful, and quick to respond to calls. Additionally, reviewers appreciate the reasonable pricing and straightforward maintenance plans compared to other popular providers. Clients feel secure knowing they can easily schedule annual services and rely on efficient support when emergencies occur.

What people talk about most

Service

Clients share satisfaction on service, frequently highlighting that engineers arrive promptly and work... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently highlighting accommodating appointment times,... See more

Price

People report positive experiences with price, highlighting that the services are offered at a fair and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The WHOLE team at RJ Martindale are brilliant. Needed a new boiler, the inspection visit was arranged, prompt service , clear explanation from Dan of our options. Felt very reassured about the p... See more

Rated 5 out of 5 stars

These guys were amazing. They arrived at 8am and did not stop working until nearly 5pm. Between the 4 of them they removed our old hot water and cold water tanks and installed a new combi boiler in ju... See more

Rated 5 out of 5 stars

Absolutely brilliant company. I chose them to fit my boiler a few months ago after being recommended...and not insignificantly they were almost £1400 less expensive than British Gas quoted me for simi... See more

Rated 5 out of 5 stars

What a brilliant company, staff very friendly, hard working, and very efficient would recommend this company if you would like a new hot water tank. They are reasonably priced.


Company details

  1. Plumber

Written by the company

RJ Martindale Ltd offer a professional and personal heating and plumbing service to customers in Bolton and the surrounding areas, including Manchester and Lancashire. We are a family run business with highly qualified engineers covering all areas of domestic heating and plumbing. Our reputation is built on providing an exceptional heating plumbing service with the majority of our work coming from customer referrals. Our engineers are Gas Safe registered and trained to City and Guilds standards to guarantee you will receive a professional service. We are experienced in working with major boiler manufacturers, including Worcester Bosch, Valiant, Baxi, Viessmann, Ideal and Glow Worm.


Contact info

5.0

Excellent

TrustScore 5 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(340)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and quality

Myself and my family have used Martindales for years. Not only are they outstanding in their work, tidiness and professionalism -every person I’ve met that works for this company has gone above and beyond to help. Thank you all, from all the Parrish’s.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Last year was grim hot water tank burst…

Last year was grim hot water tank burst leaks in the loft and radiator leaked being on my own l was desperate , but Ryan and his Ateam to the rescue from the girls in the office the guys who came to do the work fantastic the work mostly covered with my Homeplan highly recommend,thanks everyone

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Peace of mind

Had a new boiler installed . These guys i found very reliable, tidy and respectful.
Excellent engineers .
Peace of mind service plans to suit all events and budgets.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Having being introduced to Ryan and the team years ago for a new boiler, the service we received was first class. We now have our boiler serviced annually and the service is always prompt, friendly and knowledgable. Thank you.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable and considerate

Ryan and his team are very reliable, the ladies who answer the phone are so lovely and helpful especially when the lads had to go to my mums house to service her boiler as she has alzheimers. They were very considerate and lovely with her.
My sister has just had her boiler replaced in Chorley and they did a fab job there to accommodate the building.
Prompt and professional
Recently serviced our boiler and fire

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient, friendly and polite service

I have used this company for several years now and have always been impressed with their services and staff. A couple of years ago I joined their Homecare scheme which is paid monthly and gives me peace of mind against any breakdowns of my CH system and includes an annual boiler service, which has been completed today. All the staff have been friendly, polite and efficient, and I wouldn't hesitate to recommend them.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service as always.

Excellent, friendly service throughout as always!
From arranging our boiler service with Joanne to the completion of our service visit we received excellent care and attention.
Our boiler service is included in the RJM Homecare Plan which we consider excellent value for money.
Would highly recommend R J Martindale.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Martindales fitted a new boiler… neat…

Martindales fitted a new boiler… neat efficient clean pleasant engineers. They also service and check every year. Never had a breakdown. Half the price and projected disruption of BG!. I have a service contract with Ryan . He was recommended by friends. So yes I recommend him also.

March 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look