I have used Woodfall Opticians and their previous businesses over many years. The service of all staff is exemplary. From reception, consultation through to prescription, information and advice is... See more

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I arrived early for my appointment and I was seen within minutes,the optician was friendly and made me feel at ease.I was seen in a down stairs clinic as I struggle with stairs so I was grateful for t... See more
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Aman the optician was very polite and attentive, but also easy-going and never over the top. The whole experience felt really friendly while still being extremely professional. While I was going t... See more
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Aman, the ophthalmologist was excellent.He was a good listener, very helpful & a great communicator. I told him I was suffering with dry & gritty eyes. He explained in plain language, that the tear gl... See more
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Linklater & Gothelf Welling
Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
136 High Street, Welling, DA16 1TJ, Kent, United Kingdom
- 020 8303 4963
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I have found the staff friendly and…Efficient
I have found the staff friendly and helpful. The reception staff are efficient and the opticians I have consulted are very professional and make clients feel at ease during examinations etc.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Have used them for years
Have used them for years. Opticians competent and caring. Office staff efficient.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
I had a really good experience with my…
I had a really good experience with my optition. Bal has been amazing, he really catered to my needs and gave me appropriate advice and guidance. He gave clear explanations which I understood. Wouldn't hesitate to recommend him.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Speedy appointment when needed
Speedy appointment when needed , also professional friendly staff a very positive experience.

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Reply from R Woodfall Opticians - Linklater & Gothelf Welling
New customer
Just joined this opticians, service was excellent, staff very friendly and helpful

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Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Helpful Kind and Considerate
They made the whole process for my 87 year old Mum comfortable and helped reassure her

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Reply from R Woodfall Opticians - Linklater & Gothelf Welling
My custom felt very appreciated by both…
My custom felt very appreciated by both reception ladies and the optician. Receive good advice and look forward to a visit to purchase my prescription glasses.

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Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Lovely staff
I had reminders of the appointment, which was helpful. The reception staff are always cheerful and helpful. The optomotrist was very pleasant and professional, explaining everything to me.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Linklater at Welling
The staff were very helpful and professional. They provided me with all the information I required and I felt I'd received a bespoke service as opposed to a 'conveyer belt' experience I'd had with other opticians. They also offered further help in the near future if I needed it

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Professional and approachable staff
Mrs. Patel was highly professional, friendly and approachable. She explained everything in great detail and I have great confidence in her. Reception staff were friendly and helpful as was the lady who helped me choose and fit my new glasses.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Lovely friendly staff/freceptionists.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Highly recommended
They are fantastic. Go above and beyond with my difficult eyes and they extra issues I have with them. Can't recommend highly enough. Have been going to them for years now.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
staff are always very helpfull

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
R.Woodfalls Opticians
Lovely team, was put at ease throughout the tests, was prescribed a new prescription was no pressure as to timing of new glasses.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Always a lovely welcoming atmosphere…
Always a lovely welcoming atmosphere with helpful, caring and knowledgeable staff.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Good eye examination and very pleasant…
Good eye examination and very pleasant staff!

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
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