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R Woodfall Opticians - Linklater & Gothelf Welling Reviews 

182
TrustScore 5 out of 5

4.8

136 High Street, Welling, DA16 1TJ Kent, GB


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Rated 5 out of 5 stars

I have used Woodfall Opticians and their previous businesses over many years. The service of all staff is exemplary. From reception, consultation through to prescription, information and advice is... See more

Rated 5 out of 5 stars

I arrived early for my appointment and I was seen within minutes,the optician was friendly and made me feel at ease.I was seen in a down stairs clinic as I struggle with stairs so I was grateful for t... See more

Company replied

Rated 5 out of 5 stars

Aman the optician was very polite and attentive, but also easy-going and never over the top. The whole experience felt really friendly while still being extremely professional. While I was going t... See more

Company replied

Rated 5 out of 5 stars

Aman, the ophthalmologist was excellent.He was a good listener, very helpful & a great communicator. I told him I was suffering with dry & gritty eyes. He explained in plain language, that the tear gl... See more

Company replied


Company details

  1. Eye Care Center
  2. Audiologist
  3. Contact Lenses Supplier
  4. Emergency Care Service
  5. Glasses Store
  6. Sunglasses Store

About R Woodfall Opticians - Linklater & Gothelf Welling

Written by the company

Welcome to the R Woodfall Group of independent family owned Opticians

We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.

We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.

Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.

We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.

Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.

We pride ourselves on the expert and friendly service we offer at each of our six branches.

The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.

Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.

As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.


Contact info

  • 136 High Street, Welling, DA16 1TJ, Kent, United Kingdom

  • 020 8303 4963

4.8

Excellent

TrustScore 5 out of 5

182 reviews

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4.8

All reviews

(182)

664 reviews in the last 12 months

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Rated 5 out of 5 stars

I have found the staff friendly and…Efficient

I have found the staff friendly and helpful. The reception staff are efficient and the opticians I have consulted are very professional and make clients feel at ease during examinations etc.

March 10, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Thank you so much for your kind words! We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Have used them for years

Have used them for years. Opticians competent and caring. Office staff efficient.

March 4, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Thank you for taking the time to leave us your review, and thank you very much for your loyalty.

Rated 5 out of 5 stars

I had a really good experience with my…

I had a really good experience with my optition. Bal has been amazing, he really catered to my needs and gave me appropriate advice and guidance. He gave clear explanations which I understood. Wouldn't hesitate to recommend him.

March 7, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Thank you for your review, we are soo pleased to hear that you are happy with the service your received on your visit and all your queries could be answered.

Rated 5 out of 5 stars

Speedy appointment when needed

Speedy appointment when needed , also professional friendly staff a very positive experience.

February 25, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

We are very pleased to hear that you are happy with the service you received when visiting our Welling branch. Thank you for your review.

Rated 5 out of 5 stars

New customer

Just joined this opticians, service was excellent, staff very friendly and helpful

March 6, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Thank you for your review, we look forward to seeing you again.

Rated 5 out of 5 stars

Helpful Kind and Considerate

They made the whole process for my 87 year old Mum comfortable and helped reassure her

February 25, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Thank you for leaving your feedback! We always try to accommodate all of our patients needs so we are glad to hear that you and your mother are happy with the service received from our staff at Welling.

Rated 5 out of 5 stars

Lens replacement

I am really pleased with how easy the whole process takes.

February 24, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

We are glad you are happy with the service received. Thank you for your feedback!

Rated 5 out of 5 stars

My custom felt very appreciated by both…

My custom felt very appreciated by both reception ladies and the optician. Receive good advice and look forward to a visit to purchase my prescription glasses.

February 19, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

We are glad to hear you had a good experience throughout your visit to us. Our dispensing opticians take pride in helping patients in selecting the most suitable frame, so we look forward to seeing you!

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly and knowledgeable

February 1, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

We greatly appreciate your feedback. Thank you for visiting!

Rated 5 out of 5 stars

Lovely staff

I had reminders of the appointment, which was helpful. The reception staff are always cheerful and helpful. The optomotrist was very pleasant and professional, explaining everything to me.

February 17, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Our staff at Welling greatly appreciate you taking the time to leave your feedback! We are always happy to help and look forward to welcoming you back.

Rated 5 out of 5 stars

Linklater at Welling

The staff were very helpful and professional. They provided me with all the information I required and I felt I'd received a bespoke service as opposed to a 'conveyer belt' experience I'd had with other opticians. They also offered further help in the near future if I needed it

February 12, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Our team greatly appreciate you taking the time to give us your feedback. We are glad that you have had a good experience when visiting us and we look forward to welcoming you back.

Rated 5 out of 5 stars

Professional and approachable staff

Mrs. Patel was highly professional, friendly and approachable. She explained everything in great detail and I have great confidence in her. Reception staff were friendly and helpful as was the lady who helped me choose and fit my new glasses.

February 4, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Thank you for such a lovely review. Our staff prioritise delivering a top level of service to our patients, so we are grateful to read your feedback.

Rated 5 out of 5 stars

Highly recommended

They are fantastic. Go above and beyond with my difficult eyes and they extra issues I have with them. Can't recommend highly enough. Have been going to them for years now.

January 30, 2025
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Thank you very much for leaving such a kind review, it really makes our day to see our hard work doesn't go unnoticed. Thank you for the visit and we look forward to seeing you again.

Rated 5 out of 5 stars

R.Woodfalls Opticians

Lovely team, was put at ease throughout the tests, was prescribed a new prescription was no pressure as to timing of new glasses.

November 25, 2024
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

We are pleased to hear that your experience with Woodfalls has been a good one. Thank you for your review and we look forward to welcoming you back!

Rated 5 out of 5 stars

Always a lovely welcoming atmosphere…

Always a lovely welcoming atmosphere with helpful, caring and knowledgeable staff.

November 16, 2024
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Thank you dearly for taking the time to leave us your feedback.

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