I have used Woodfall Opticians and their previous businesses over many years. The service of all staff is exemplary. From reception, consultation through to prescription, information and advice is... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I arrived early for my appointment and I was seen within minutes,the optician was friendly and made me feel at ease.I was seen in a down stairs clinic as I struggle with stairs so I was grateful for t... See more
Company replied
Aman the optician was very polite and attentive, but also easy-going and never over the top. The whole experience felt really friendly while still being extremely professional. While I was going t... See more
Company replied
Aman, the ophthalmologist was excellent.He was a good listener, very helpful & a great communicator. I told him I was suffering with dry & gritty eyes. He explained in plain language, that the tear gl... See more
Company replied
Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Linklater & Gothelf Welling
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
136 High Street, Welling, DA16 1TJ, Kent, United Kingdom
- 020 8303 4963
4.8
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your feedback!
Optometrist is very helpful
Optometrist is very helpful. Staff are helpful,
Very pleased with the service provided for my eye examination.
November 12, 2024
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for taking the time to leave your review. We are always happy to help and we look forward to welcoming you back to Woodfalls Welling in the future.
Lovely ophthalmologist but I said…
Lovely ophthalmologist but I said clearly just want to take prescription and get glasses elsewhere due to cost and nowhere to park In Welling for disabled person to come back .
Still made me sit downstairs whilst she talked all my tests through with the lady who orders glasses this part was complete waste of mine and her time .
Much easier when in blacken
November 9, 2024
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you very much for taking the time to leave your review. Our team at Welling appreciate your kind feedback and will definitely take it on board in future. Thank you for choosing Woodfalls and hopefully we will see you again in future.
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your review we appreciate it.
Receptionist was very helpful the…
Receptionist was very helpful the appointment was on time and professionally carried out
October 30, 2024
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Our team at Woodfalls are glad to hear you are pleased with the service you received. We are always happy to help and thank you very much for choosing us at Woodfalls.
Excellent customer care
Excellent customer care
from reception to the optician this is an excellent establishment a credit to their organisation
October 25, 2024
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you dearly for taking the time to leave us your review. We are pleased to hear you are happy with the service you received!
Top service
Top service. Helpful and professional staff. Being going to Linklaters for years and wouldn’t go anywhere else
October 5, 2024
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Our team at Welling appreciate you taking the time to leave a review. Thank you for your loyalty and your kind words.
The team were really helpful.
The team were really helpful.
Thd optician gave me the eye test, and a prescription, and I then had a lovely lady spend time helping me select the right frame, and explaining the different options.
Then, when I decided to buy another pair an equally helpful gentleman took time to show me what options there were, after hearing what my criteria was.
Really happy with the service!
October 16, 2024
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
The satisfaction of our patients is our top priority so we are glad we could be of great assistance to you. We hope to see you again in the near future.
I wouldn't go anywhere else.
I wouldn't go anywhere else. A good atmosphere. Everyone is friendly, helpful and professional.
September 20, 2024
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
We are grateful for your loyalty, and for recognising our great team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.