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Sailing Chandlery Reviews 

3,946
•
TrustScore 5 out of 5

4.9

Sailing Store
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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a truly great experience with this company. People frequently highlight the exceptionally fast shipping, highly competitive pricing, and very knowledgeable support team that always responds quickly to customer questions. Shoppers truly appreciate the exceptionally well-organized website, clear product descriptions, and the high quality of items received for their various sailing needs. Many consumers also mention lovely personal touches included in their packages, such as small treats that make unboxing delightful. Some reviewers were not happy with occasional delivery delays, tracking difficulties, or courier mistakes that caused parcels to arrive too late for planned weekend events.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Product

Clients share profound satisfaction on product quality, frequently highlighting that items arrive exactly as... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast, efficient, and reliable... See more

Price

Users describe positive interactions with price, noting that costs are consistently fair and competitive... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting the user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our son lost his ILCA rudder and tiller assembly overboard, never to be recovered. One phone call and a trip to Sailing Chandlery allowed him to be racing again within 24 hours, at a very sensible pr... See more

Rated 5 out of 5 stars

Great to talk to a sailor who understood exactly what we wanted, agreed a really sensible price and dispatched a perfectly numbered sail the next day, in good time for a major event. Absolutely brilli... See more

Rated 5 out of 5 stars

Really pleased with Sailing Chandlery. I got an ILCA rudder at the best price anywhere (look for vouchers)! Communication was excellent, and delivery was fast and securely packed. Great to... See more

Company replied

Rated 5 out of 5 stars

Amazing shopping experience, as ever. The site has an almost unrivalled stock and selection of items, and at great prices too. This most recent order saw super quick and easy dispatch/postage, and t... See more

Company replied

Company details

  1. Sailing Store
  2. Boat Accessories Store
  3. Boat Cover Supplier
  4. Boat Repair Shop

Written by the company

Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(3,946)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Everything as described

Everything as described, complete and on time :-). New trolley wheels transformed my experience, making it much easier to manage the boat on land, during launch and when returning land and bringing her in. :-)

July 31, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to order and delivery was quick

Easy to order and delivery was quick! Thankyou!

July 23, 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Thanks for taking the time to leave us a review Lee.

Please do let me know if there is anything else we could have done to make this a 5 star review.

Many thanks

Andrew
Sailing Chandlery Founder

Rated 5 out of 5 stars

Plain excellent.

Sailing Chandlery has the best combination of range, pricing and customer service that I've found.
Swift, efficient, Friendly.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

After receiving a package damaged in…

After receiving a package damaged in the post Jason and team pulled out the stops and sent a replacement promptly and without argument. So nice to buy from a small firm that cares about customers.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent advice when phoned. Fast dispatch to Northern Ireland to a very happy customer thank you.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Communication.

Communication.
It's not everyday one needs a new suit of sails for a relatively unknown boat - a Laser Stratos Keel.
You guys at Sailing Chandlery were spot on with advice, help and guidance.
When I was getting nervy about when/would my sails arrive an email conversation was all it took to calm my nerves!
As I said - communication.
Thanks, guys. The sails are spot on.

July 20, 2026
Unprompted review

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